Printing quality problems
294
6. Troubleshooting
Loose toner
•
Clean the inside of the machine (see "Cleaning the machine" on page 86).
•
Check the paper type and quality.
•
Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 79).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
Character voids are white areas within parts of characters that should be solid black:
•
If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.
•
You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
•
The paper may not meet paper specifications.
Horizontal stripes
If horizontally aligned black streaks or smears appear:
•
The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 79).
If the problem persists, the machine may require repairing. Contact a service representative.
Condition
Suggested solutions
A
Summary of Contents for Xpress M267 Series
Page 3: ...3 BASIC 5 Appendix Specifications 116 Regulatory information 126 Copyright 139 ...
Page 44: ...Media and tray 44 2 Menu Overview and Basic Setup ...
Page 78: ...Redistributing toner 77 3 Maintenance 4 M2670 M2671 M2870 M2880 series 1 2 ...
Page 79: ...Redistributing toner 78 3 Maintenance 5 M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 91: ...Cleaning the machine 90 3 Maintenance ...
Page 98: ...Clearing original document jams 97 4 Troubleshooting 2 Original paper jam inside of scanner ...
Page 101: ...Clearing paper jams 100 4 Troubleshooting 5 In the manual tray ...
Page 103: ...Clearing paper jams 102 4 Troubleshooting M2670 M2671 M2870 M2880 series 1 2 ...
Page 104: ...Clearing paper jams 103 4 Troubleshooting M2675 M2676 M2875 M2876 M2885 M2886 series 1 2 ...
Page 105: ...Clearing paper jams 104 4 Troubleshooting 7 In the exit area ...
Page 106: ...Clearing paper jams 105 4 Troubleshooting 8 In the duplex unit area ...
Page 139: ...Regulatory information 138 5 Appendix 27 China only ᆇ 䋼 ...
Page 141: ...Copyright 140 5 Appendix ...