128 _
troubleshooting
PROBLEM
SOLUTION
Battery life differs from
what is stated in the
manual.
•
The battery life can vary depending on the sound
mode and display setting.
•
Battery life may be shortened when the player is left
for extended periods in low or high temperatures.
EmoDio Program
Malfunction
•
Check if your PC meets the basic system
requirements.
Connection to your PC
is disabled.
•
Check if the USB cable is correctly connected and
try again.
•
Run Windows Update on your PC. Select Key
Updates and Service Packs, then update all.
Reboot your PC and reconnect.
The
fi
le transfer rate is
too slow.
•
If you are running multiple programs including
<EmoDio> on your PC, the
fi
le transfer rate will
be slow. Exit unnecessary programs and try
transferring again.
Player isn’t playing.
•
Check if the available
fi
le has been saved in the
memory.
•
Check if the music
fi
le is damaged.
•
Check if there is enough battery power.
File upload doesn’t
work.
•
Check if the USB cable is securely connected.
Reconnect if necessary.
•
Check if you have Windows Media Player 11 or higher
installed on your PC. If you are using old versions,
download Windows Media Player 11 or higher.
•
Check if the memory is full.
•
Press and hold the [
] button for more than
10 seconds to reset the player, and restart it.
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