108 _
troubleshooting
troubleshooting
If you have a problem with your new mp3 player, check for a solution in
this list. If the problem persists, contact Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
PROBLEM
SOLUTION
Power will not turn on.
•
Power will not turn on if the battery is
completely drained. Recharge the battery and
turn the power on again.
•
Press the Reset hole.
Buttons do not work.
•
Check if the
switch
is in the
direction of the arrow position.
•
Check if you pressed the right button, then
press again.
•
Press the Reset hole.
The screen will not
turn on.
•
The screen may not be visible under direct
sunlight.
•
If
<Display Off>
is selected from
<Settings>
ĺ
<Display>
, the screen display can be
turned off.
Tap any button and see if it turns on.