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33

FAQ 

Q:   
GSM indicator (Red LED) kept blinking and never being still. 
A:  
You may eject the

 

SIM Card Slot

 

  (page8) and reinstall it. Then examine the GSM network 

availability by a working mobile phone. Please use the same GSM service provider as what G-19B has. 
Also check the PIN code of the SIM card in G-19B is deactivated. 
 
Q:   
When polling, GSM indicator (Red LED) is fixed, but no reply message after G-19B hang up the call. 
A:  
Please check 2 things.   
1.  If you are using the pre-paid SIM card, please check there is enough credit in it.   
2.  Check if you activate “Own Number Sending” on your mobile phone. 
 
Q:   
After switching on, the GSM indicator (Red LED) will flash or be still for a period of time and then drop off 
(Red LED is gone). 

A: 
Please connect the G-19B with main power source by wall or cigar chargers provided and then check 
out if G-19B works properly. If not, see the next FAQ. 
 
Q: 
G-19B is not working if the external power source is removed. 
A: 
Please switch the G-19B off and plug it with external power source. Let it charge for 2 hours and see if 
it is working after charging. If it is still not working after charging, you may change the battery. 
 
Q: 
The GSM indicator (Red LED) is still, but the GPS indicator (Blue LED) does not light on after a few 
minutes. 
A: 
Please make sure that your G-19B has a clear sky vision. Leave it there for 2 minutes. If you still have 
difficulties in getting the blue LED on, try other place. The unknown electrical interference may 
influence the signals. 
 
Q: 
Why the embedded battery cannot last for 24 hours as the specification says? 

Summary of Contents for G-19B

Page 1: ...1 GSM GPS Micro Tracker Model G 19B User s Manual CE No EM 2004 80113C FCC ID RUU G19041000 Version 2 6 RO Published December 2004 ...

Page 2: ...otice in this manual Any change consequently will be integrated into future editions The manufacturer assumes no responsibility for any errors or omissions in this document This manual is divided into the following chapters Chapter Content Information 1 Hardware Description Brief Introduction of Hardware Parts and Status 2 Getting Started General Installation Operation Guide 3 General Functions Co...

Page 3: ...up 15 4 3 Report Interval Setup 16 4 4 Remote Parking Start Setup 17 4 5 Reset to Factory Default 18 4 6 Change Password 19 4 7 SMS Polling Command 20 4 8 Inquire IMEI code 21 5 Respond SMS Messages 22 5 1 Polling Auto Report 23 5 2 Parking 24 5 3 Emergency 26 5 4 Power Low Alert 28 6 NMEA GPRMC Description 29 7 General Specifications 30 8 Warranty 31 9 FAQ 32 ...

Page 4: ...4 Chapter 1 Hardware Description Main Unit Package Contents Battery x2 Wall Charger 100 240V AC x1 CD x1 User manual Map Tracking PDA Tracker software Cigar Charger 8 38V DC x1 ...

Page 5: ...rip 2004 MapPoint2004 GPSS Fugawi PaPaGo MapKing Necessary Accessories For PDA Track PDA Phone For OS Windows Mobile edition or it above version only Map For Pocket PC VSPK CE Download the trial version here http www virtual com port com downloads html It s also included in the attached CD PDA Track Provided by San Jose Inc and included in the CD ...

Page 6: ...n start searching the GSM station and getting the GPS fix Eject Button Use a sharp tool to eject the SIM card slot Please read the SIM Card Slot for more information about how to insert a SIM card in it GSM Indicator Red LED Blinking when G 19B is searching GSM network service Light still and have a short blinking every 4 seconds when GSM service is available Off when no power ...

Page 7: ...ilable On when G 19B fixes the current GPS position Mini USB Connector This Reserved Com Port is for engineering purpose Please do not try to utilize it before having proper instruction External DC Power Connector G 19B power source that adapts 6V DC ...

Page 8: ...e European standard 100V 250V wall charger It takes about 3 hours to fully charge the battery Cigar Charger The picture shows the cigar charger which you can charge the G 19B in the car It takes about 3 hours to fully charge the battery ...

Page 9: ... any 3 Push the slot back into the G 19B Don t push too hard if you find it difficult to insert the slot Try to pull it out and push it back gently Park 1 Press when you park your car 2 When Park function is activated the green LED will be lighted on The LED is embedded at the place where the red arrow points in the picture 3 Towed SMS will be sent when your car is moved over 100m or the speed is ...

Page 10: ...t to the built in cellular phone number s Battery 1 If you would like to change the battery you may open the battery case by sliding the plastic cover 2 After removing the cover unplug the connector See the picture placed in the middle 3 Pull out the battery and install the spared one provided 4 Gently put back the plastic cover by following the track ...

Page 11: ...vision Switch the power on 5 You also can run or evaluate the G 19B while it is charging 6 The Red LED will be blinking while G 19B is searching the GSM network 7 After 10 20 flashes the red LED should stay still GSM network connection is successful If you have any difficulties please refer to the FAQ in the last page 8 For the first time operation of G 19B the Blue LED will light on and keep stil...

Page 12: ...Note2 Once the Own Number Sending function is deactivated in your cellular phone G 19B will not recognize the calling number so as to lose polling function Change User ID and Password The default user ID and password of G 19B is Username and 0000 respectively You can change them according to your preference Please refer to Chapter 4 1 page 14 and Chapter 4 6 page21 for more information about how t...

Page 13: ...ithout permission for over 300m from the original position or2 the moving speed is over 5 knot hr 9 km hr for over 5 seconds G 19B will report towed messages to user for burglarproof purpose per 2 minutes for 20 times The Parking SMS will only be sent to the 1st cellular phone number PH 01 predefined in G 19B The SMS contains the GPRMC s UTC time latitude and longitude information for you to track...

Page 14: ...up please ensure G 19B is connected with the GSM network The red LED must be lighted on and keep still Note2 While you are keying in any setup message note that NO space is allowed in between the characters Characters can be letters commas or any signs Note3 Any setup message must be started with a sign and ended up with a sign Note4 Only when the password and setup message are correct the G 19B w...

Page 15: ...ign Username Default ID of G 19B 0000 Default password If you have changed the password please use the updated one 1 Mode 1 is representing the ID setup GPS00001 New ID defined by the owner At the maximum of 8 characters GPS00001 Confirm the new ID by keying it again It must be exactly the same as the new ID keyed previously End sign Table 4 1 1 The table 4 1 2 is showing each confirm message repl...

Page 16: ...323456789 886423456789 3rd set of cellular numbers PH 03 4th set of cellular numbers PH 04 886523456789 5th set of cellular numbers PH0 5 End sign Table 4 2 1 The table 4 2 2 is showing each confirm message reply after setup Situation Message Reply Setup Succeeds Username setup OK G 19B phone updated Setup Fail Username setup fail G 19B is in Emergency Mode Username in emergency phone setup not al...

Page 17: ...2 Auto Report interval in minutes This parameter must be 3 digits The minimum unit is 002 and maximum is 120 minutes For example 002 means that an Auto Report message will be sent every 2 minutes To cancel Auto Report function set the interval as 000 The default setting of auto report is also off 12 Total number of SMS will be sent This parameter must be 2 digits For example 12 means that only 12 ...

Page 18: ...Description Start sign Username Default ID of G 19B 0000 Default password If you have changed the password please use the updated one 4 Mode 4 is representing the Activation Of Parking Function From Distance End sign Table 4 4 1 The table 4 4 2 is showing each confirm message reply after setup Situation Message Reply Setup Succeeds Username setup OK G 19B parking Setup Fail Username setup fail G 1...

Page 19: ...have changed the password please use the updated one 5 Mode 5 is representing the Reset End sign Table 4 5 1 The table 4 5 2 is showing each confirm message reply after setup Situation Message Reply Setup Succeeds Username setup OK G 19B reset to default Setup Fail Username setup fail G 19B is in Emergency Mode Username in emergency reset not allowed Table 4 5 2 When the reset setup is successful ...

Page 20: ...000 Default password If you have changed the password please use the updated one 6 Mode 6 is representing the Changing Password 5725 New password It has to be 4 digits 5725 Confirm the new password by repeating it End sign Table 4 6 1 The table 4 6 2 is showing each confirm message reply after setup Situation Message Reply Setup Succeeds Username password setup OK Setup Fail Username setup fail G ...

Page 21: ... segment in the message above Text Keyed In SMS Description Start sign Username Default ID of G 19B 0000 Default password If you have changed the password please use the updated one 7 Mode 7 is representing the SMS Polling End sign Table 4 7 1 Situation Message Reply G 19B is in Emergency Mode Username in emergency SMS report not allowed Once this SMS is sent successfully you will receive a reply ...

Page 22: ...escription Start sign Username Default ID of GUARDIAN 0000 The password has to be 0000 can t be modified imei Mode imei is representing the Inquire IMEI code End sign Table 4 8 1 The table 4 8 2 is showing each confirm message reply after setup Situation Message Reply Setup Succeeds Username password setup OK Setup Fail Username password error GUARDIAN is in Emergency Mode Username in emergency im...

Page 23: ...derstand the data SMS sent from G 19B According to different situations the G 19B will send the SMS in different formats for you to distinguish them Basically there are 3 formats and they listed as below 5 1 Via Dialing Poll Via SMS Auto Report 22 5 2 Park 23 5 3 Emergency 25 ...

Page 24: ...ion used for transmission In this case 2906F250 is the Station ID Respond Indicates this SMS is sent from G 19B for respond purpose It will be shown only when Polling and Auto Report Now Previously 17 26 This segment indicates GPS data validity of G 19B If this segment is Now it indicates GPS fix is in real time If this segment is in 24 hour time format such as Previously 17 26 it indicates G 19B ...

Page 25: ...ark key while the carrier s position is away from its parking space over 100m G 19B will auto report towed message to the first predefined phone number PH 01 otherwise it will report still Move 450m NE This segment indicates the movement of G 19B G 19B will calculate the distance between the original position of your car and current position to show the moved distance and on going direction Now Pr...

Page 26: ...etective conditions are adjustable please see chapter 4 12 G 19B will send SMS messages EVERY 2 MINUTES FOR 20 TIMES only to the first predefined phone number PH 01 so as to remind the user that the carrier may be stolen or towed by someone Check 4 2 for more PH 01 setup detail ...

Page 27: ...ease note that when the button is pushed no longer than 1 second the buzzer will not alarm Only when the button is pressed and held for more than 2 seconds should the buzzer activate But the SMS will always be sent to ALL the predefined phone numbers disregarding the buzzer Now Previously 17 26 This segment indicates GPS data validity of G 19B If this segment is Now it indicates GPS fix is in real...

Page 28: ...cy SMS Message After the emergency button is pressed G 19B will send SMS messages to all the predefined cellular numbers 5 sets at most to call for help The message s frequency and amount are every 2 minutes and 20 messages ...

Page 29: ... above Text Shown In SMS Description Start sign Username Default ID of G 19B 45 A encrypted code for PDA Track Power low Indicates the power of the battery embedded is low Last trace Before the power is exhausted G 19B will send a SMS containing information about the last position GPRMC GPS NMEA information from GPS receiver including UTC time latitude longitude speed true course etc See Chapter 6...

Page 30: ...30 Chapter 6 NMEA 0183 GPRMC Description ...

Page 31: ... Accuracy Position Accuracy 15 meters RMS without SA Velocity Accuracy 0 1 m s without SA Speed Accuracy 0 1 km h without SA Antenna Type Internal GSM antenna Internal GPS patch antenna Power Supply 12V DC Cigarette Lighter 3 6V DC Li Ion Battery Option Operation Time 20hr minimum after full charged in continuous mode Device Size and Weight 45 W x 66 L x 25 H mm 87g Environmental Operating Tempera...

Page 32: ...ded during the warranty period Limitations This warranty is limited only to the repair or replacement of defective parts confirmed by San Jose Navigation to be a result of faulty materials or workmanship Instruments mechanically or physically damaged due to the following conditions are beyond our warranty Neglect misuse or abuse such as incorrect testing installation or operation Place subject in ...

Page 33: ...of time and then drop off Red LED is gone A Please connect the G 19B with main power source by wall or cigar chargers provided and then check out if G 19B works properly If not see the next FAQ Q G 19B is not working if the external power source is removed A Please switch the G 19B off and plug it with external power source Let it charge for 2 hours and see if it is working after charging If it is...

Page 34: ...lways connected to the GSM network Q Why G 19B does not hang up my phone when I am dialing its number A The GSM network of where G 19B is in may not be good enough The G 19B might not actually receive your call You may have to wait for a while and dial again Or you can send a SMS commands page21 to request the response from G 19B Q ...

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