LIMITED LIFETIME WARRANTY
Rhino Metals offers to the original Purchaser a Limited Lifetime Warranty covering defects
in workmanship, material, damage by unlawful attempted or actual break-in, and fire.
Warranty applies only to safes located in the United States and Canada, purchased at an
authorized Rhino Metals safe dealer, and that have been used solely in residential
applications. Commercial or industrial use applications carry a one-year Warranty against
defects in workmanship and materials.
To receive Warranty support, Purchaser must provide Rhino Metals with (1) proof of
purchase, (2) serial number on safe, (3) a written statement, (4) photographs of the
damaged safe, and (5) a police or fire department report.
Rhino Metals will make the decision to repair the safe in-home, at the factory, or replace
the safe altogether. If possible, the safe will be repaired locally. If the safe is to be
repaired at the factory or replaced, Rhino Metals will, at its expense, have the safe
opened, if required, and will pay for the freight back to the factory. Purchaser must
package and palletize the safe and make the safe available for a curbside pickup at
Purchaser’s expense. The Warranty does not cover any costs for removal or installation
of the safe or its contents. Personal property in the safe is not covered by this Warranty.
The obligation of Rhino Metals under the Warranty is contingent upon proper use,
installation, and maintenance of the safe and shall not apply to safes or safe parts which
have been neglected, misused, or exposed to extreme or unusual environments. Failure
to anchor the safe using factory pre-drilled holes will void the Warranty. Any modifying or
tampering with the safe which alters or affects the safe’s use or operation will void the
Warranty.
Without limit, the Warranty specifically excludes any liability for defects or damage
caused or increased use of unauthorized parts. Upon purchase, the Purchaser must
promptly notify Rhino Metals of any defects. The Purchaser’s remedies are solely limited
to replacing parts or repair and are at the discretion of Rhino Metals. Warranty gives the
Purchaser specific legal rights, and Purchaser may also have other rights which vary from
state to state.
Locks and electronic keypads carry a five-year Warranty for labor and parts. The
Warranty does not cover forgotten or lost combinations, lost keys, dead or weak
batteries, or improper opening procedures. Lights and electrical components carry a one-
year Warranty. Paint or powder coat finish and interior carry a one-year Warranty based
on proper care and environment.
Warranty is given in place of all other Warranties and assurances, whether expressed or
implied, including but not limited to matters of merchantability, quality, or fitness for
purpose. Rhino Metals accepts no liability under any circumstances whatsoever for any
incidental or consequential damage or loss suffered by anyone because of using or being
unable to use the safe.
