S&P PULSE Series, Manual

24

ENGLISH

8. TROUBLESHOOTING

Fault

Cause

Remedy

Fan unit not 

changing 

direction.

Control unit 

operating in "full-

blast" mode.

• Set the controls 

to eco-mode 

(heat recovery).

Fan unit not wor-

king properly.

• Replace the fan 

unit.

Control unit / 

power supply not 

working properly.

• Replace the con-

trol unit / power 

supply.

Fan unit not 

functioning.

No power.

• Restore power 

supply.

Installation error. • Check the ca-

bling and wiring.

• Check whether 

all plugs have 

been properly 

connected.

Fan unit not wor-

king properly.

• Replace the fan 

unit.

Control unit / 

power supply not 

working properly.

• Replace the con-

trol unit / power 

supply.

Control 

unit not 

functioning.

Installation 

error.

• Check the ca-

bling and wiring.

• Check that the 

control unit 

is installed 

correctly.

Power supply not 

working properly.

• Replace the 

power supply.

Control unit not 

working properly.

• Replace the 

control unit.

Noise level 

higher than 

normal when 

operating in 

normal mode.

Rotor blades 

dirty.

• Clean the rotor 

blades.

• Clean the ventila-

tion unit.

Dirt or other 

elements in the 

fan.

• Remove dirt or 

other elements.

• Clean the ventila-

tion unit.

Distance between 

the heat exchan-

ger unit and fan 

unit too small.

• Check the 

spacers on the 

fan unit.

• Increase the 

distance.

Fan speed too 

high.

• Switch to a lower 

speed.

Fault

Cause

Remedy

Low level of 

air

fl

 ow.

Inside cover is 

shut.

• Open the inside 

cover.

Filter clogged up. • Clean the 

fi

 lter or 

replace it.

Heat exchanger 

unit dirty.

• Clean the heat 

exchanger unit.

• Clean the ventila-

tion unit.

Fan speed too 

low.

• Switch to a 

higher speed.

Units not working 

in conjunction 

with each other 

(in pairs).

• Check that the 

units are co-

rrectly connected 

to the control 

unit.

Incoming air 

is cold.

Control unit is 

operating in “full-

blast” mode.

• Select Eco-mode 

(heat recovery) at 

the control unit.

Heat 

exchanger unit 

missing.

• Insert the heat 

exchanger.

9. TECHNICAL ASSISTANCE

If the product fails to turn on or it operates ab-

normally or is abnormally noisy, disconnect the 

product from the power by positioning the “0/1” 

switch on the side of the main unit to “0”. Contact 

your dealer immediately and request technical as-

sistance from our quali

fi

 ed staff.

10. PUTTING OUT OF SERVICE AND RECYCLING

EC legislation and our consideration of 

future generations mean that we should 

always recycle material where possible; 

please do not forget to deposit all packa-

ging in the appropriate recycling bins. If 

your device is also labeled with this symbol, please 

take it to the nearest. Waste Management Plant at 

the end of its serviceable life.

If you have any queries about S&P products, plea-

se contact our After-Sales Service Network if you 

are in Spain or your local S&P dealer in any other 

country. If in doubt, please visit our Web-page 

www.solerpalau.com