Sandstrom S4SSFF12, Instruction Manual

18

Fault finding

Problem

Possible Causes

Remedy

Your unit is not working.

•  No power to the unit. 

•  A fuse has blown.

•  Faulty power socket.

•  Plug the unit into a mains 

socket and switch on

•  Replace the fuse

•  Replace the socket or use 

another socket

Your unit is noisy.

•  The unit is defrosting. 

•  The compressor has just 

switched on.

•  This is normal it could be the 

sound of ice cracking.

•  This is normal, it is the sound 

of refrigerants being pumped 
around the unit.

The unit is wet inside.

•  Food is not packed correctly.

•  Containers were wet when 

placed in the unit.

•  The unit has been opened 

and humidity from the room 
has entered the unit.

•  Pack food in sealed containers.

•  Dry all containers before 

placing them in the unit.

•  Open the door less, or don’t 

leave them open longer than 
you need to.

The doors aren’t opening and 
closing properly.

•  The unit is not level. 

•  Food packages are blocking 

the door. 

•  The hinged frame is blocking 

the door. 

•  The door seal is damaged.

•  Adjust the front feet to make 

sure the unit is level.

•  Repack the unit making sure 

all packages are away from the 
door opening.

•  Make sure the hinged frame is 

facing inwards when closing 
the door

•  Replace the door seal.

The control panel is not lit.

•  Screen saver mode is 

activated.

•  Touch s.saver and the control 

panel will light up for 3 
seconds

•  Touch and hold the s.saver 

control for 3 seconds to turn 
off screen saver mode.

The control panel is not 
working.

•  The child lock is active

•  Touch and hold cooler and 

zone 2 at the same time for 
5 seconds to switch the child 
lock off.

The unit is beeping

•  The door has been left open

•  Beverage cooling has finished

•  Close the door.

•  Touch the q.drink control to 

switch the feature off.

The door handle lights are not 
working.

•  They are switched off

•  Touch and hold mode for 3 

second to turn them on.