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How to get service
How long to process a RMA
Limitation of implied warranties
(1) To obtain warranty service, please contact S&T by email
(rma@systech.com.tw) for a Return Merchandise Authorization
number (RMA No.). You will be required to provide
i. Your name (Full name).
ii. Your ship-to address, email address and phone number.
iii. The S/N and IMEI numbers of the product. (You can find the
S/N and IMEI numbers on the device and this user guide.)
iv. A description of the problem.
(2) Bring or ship the product according to the shipping information
provided by S&T, with the associated accessories, to the S&T
service center.
(3) S&T is not responsible for any returned product without an
assigned RMA.
Any returned product with an assigned RMA will be repaired or
replaced within 10 days from receiving the returned product.
There are no warranties, which extend beyond the description
contained herein including the implied warranty of merchantability
and fitness for a particular purpose.
vii. Causes external to the product, such as electric power
fluctuations or failure, human negligence or natural disasters.
viii. Use of supplies or parts not meeting S&T's specifications.
ix. Any other cause which does not relate to a product defect.