splwashrooms.co.nz
Supreme Comprehensive Warranty
Your Supreme sensor tap is fully guaranteed against defective materials and
faulty workmanship commencing from the date of sale (according to SPL’s
records), subject to it being installed and maintained in accordance with the
manufacturer’s instructions.
SPL (2021) Limited warrants that should any part of the sensor tap fail within the
given warranty period (24 months), it will be remedied by SPL. The tap should
be returned to SPL (2021) Limited for all warranty claims. The cost of cartage will
be payable by the customer.
This warranty excludes:
•
Incorrect installation, or installation that does not specifically follow the
installation guidelines supplied
• Failure to follow manufacturer’s maintenance instructions
•
Damage/Failure resulting from:
- the use of non-authorised parts
- authorised parts not installed in accordance with the manufacturer’s
instructions
- accidental damage, negligent use, misuse, vandalism, neglect
- damage caused either directly or indirectly by external sources (incorrect
power supply, natural disaster, or insect infestation)
•
Water ingress caused by property maintenance or flooding
• Negligent cleaning practices (water ingress, harmful chemical etc)
The above includes consequential damage to any other goods, furnishings, or
property.
• Normal wear and tear and consumable parts (batteries etc)
• This warranty does not displace any statutory warranty in relation to the
dispenser but any liability of SPL (2021) Limited under any statutory warranty
will be limited to a replacement or repair of the dispenser or payment of
the cost of such replacement or repair at the sole discretion of SPL (2021)
Limited
Note:
• Warranty only extends to products purchased and installed in New Zealand.
• Contamination or poor water quality is not covered by product warranty.
•
Damage to solenoid caused by inadequate flushing or excess water pressure
is not covered by the product warranty.
SPL Limited
PO Box 437, Cambridge 3450
New Zealand
p. +64 7 823 5790
e. office@splwashrooms.co.nz