Sänger MyOS 2022, User Manual

14

Troubleshooting

CHECK TUNER

The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be 
disconnected or damaged. Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected 
to the radio.

CHECK ANTENNA

The radio has detected a fault with the SiriusXM Antenna. The antenna cable may be either discon-
nected or damaged.Verify that the antenna cable is connected to the SiriusXM Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks. Replace the antenna if the cable is 
damaged. SiriusXM products are available at your local car audio retailer or online at:

WWW.SHOP.SIRIUSXM.COM.

NO SIGNAL

The SiriusXM connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal. 

Verify that your vehicle is outdoors with a clear view of the sky.

Verify that the SiriusXM magnetic mount antenna is mounted on a metal surface on the outside 
of the vehicle.

Move the SiriusXM antenna away from any obstructions.

Inspect the antenna cable for damage and kinks.

Consult the SiriusXM Connect Vehicle tuner installation manual for more information on antenna installa-
tion. Replace the antenna if the cable is damaged. SiriusXM products are available at your local car audio 
retailer or online at 

WWW.SHOP.SIRIUSXM.COM

.

SUBSCRIPTION UPDATED

The radio has detected a change in your SiriusXM subscription status. Confirm to clear the message. 
In the U.S.A., visit 

WWW.SIRIUSXM.COM

 or call 

1-866-635-2349

 if you have questions about your 

subscription. In Canada, visit 

WWW.SIRIUSXM.CA

 or call 

1-888-539-7474

 if you have questions about 

your subscription.

CHANNEL UNAVAILABLE

The channel that you have requested is not a valid SiriusXM channel or the channel that your were 
listening to is no longer available. You may also see this message briefly when first connecting a new 
SiriusXM Connect Vehicle tuner. In the U.S.A., visit 

WWW.SIRIUSXM.COM

 or in Canada visit 

WWW.

SIRIUSXM.CA

 for more information about the SiriusXM channel lineup.

CHANNEL LOCKED

The channel that you have requested is Locked by the radio Parental Control feature. See previous 
PARENTAL CONTROL LOCK, page 24 for more information on the PARENTAL CONTROL feature and 
how to access locked channels.

INVALID CODE

The code entered to unlock the selected channel is invalid. See previous 

PARENTAL CONTROL LOCK, 

page 24 for more information on the PARENTAL CONTROL feature 

and how to access locked channels. See previous RESET TO DEFAULTS, page 24 for more information 
on how to reset The SiriusXM Satellite Radio back to it’s original factory settings.