20
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;
Dial “4” from the dial pad.
Press SEND key or # to complete the page.
To Intercom another extension on the system.
Take handset off hook; or
Press Speaker button; or
Press Headset button with headset plugged in; or
Press an available LINE key to activate speaker;
Dial *80 + extension number.
Press SEND key or # to complete the page.
On some systems all you have to do is press the
associated DSS/BLF key of the extension you wish to
reach.
Call/Night Flow App
Overview
Call Flow Controls allow you to change the destination
of the call flow. A good example of this would be
setting up a call flow control on your main number. In
normal mode, the calls flow to a "Business Hours"
IVR, but in override mode, the calls flow to a "Night"
IVR. Since you don't hold regular hours, it's not
possible to program an automated Time Condition for
this, so you'll want to manually control this with a Call
Flow toggle button. You could use this button to
switch the phone system into override mode after hours
and back to normal mode during business hours. When
one or more of your call flows is in override mode, the
light next to the programmed button will be red.
Viewing and Changing a Toggle
Pressing the Call Flow button will bring up a list of all
call flows on your system. For each toggle, you can see
the following:
Name:
This is the name of the Call Flow Control that
you defined in your PBX GUI.
Index used:
In your GUI, when creating a Call Flow
toggle, you define an index from 0-99 for each one.
This index identifies the specific call flow and can be
used in conjunction with a feature code. The call flow
control toggle feature is *28 followed by the index. For
example, if the index is "0," you would dial a feature
code of *280 to toggle the call flow. If the index is
"99," you would dial *2899.
Current State:
Either "Normal" or "Override." This
determines whether the call is routed to the normal
destination or override destination.
Pressing the
Change
button will let you toggle the
mode between "Normal" and "Override."
You can optionally use the Set All: Normal and Set
All: Override options at the bottom to set all your call
