Sanosil Q-Jet Advanced
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8.
Warranty
Sanosil Ltd and CleanService Group Ltd. (manufacturer of the Sanosil Q-Jet) warrants the Sanosil Q-Jet to be free of
any defects in material and workmanship and to perform
in accordance with the
manufacturer’s
specifications.
Provided the device will be used in accordance with
Sanosil Ltd/CleanService
Group’s
recommendations, the
warranty will last for 2 years from the date of purchase from an authorized
Dealer. Excluded from this warranty are
parts that are subject to natural wear & tear as well as consumable parts
(e.g, air filter, etc.).
Sanosil Ltd /
CleanService Group Ltd. (manufacturer) will have the choice to repair the device, to
replace it or to reimburse the actual paid amount. A warranty service does not extend the length of the warranty.
Sanosil Ltd / CleanService Group Ltd. and its authorized dealers will not absorb any shipping costs triggered through
the warranty return of the device. Damages resulting from use, misuse, modification, neglect, accidents, wear and
tear or shipping is not covered by this warranty.
Sanosil Ltd / CleanService Group Ltd. and its authorized Dealers assume no liability for any damage, accident,
injury, death, loss or other claim related to or resulting from the use of the device. In no event shall they be held
liable for incidental or consequential damages relating to or resulting from the use of the device, any of its parts
or accessories.
This warranty is available to the original purchasers only and cannot be transferred or
assigned. If during the warranty period a default on the device should be noted, please
proceed as follows:
-
Download
“Customer
Complaint
Form”
from
“https://www.sanosil.com/de/q
-jet-
2019/”
and fill it carefully
Send complaint form with additional info and pictures (if helpful) to “info@sanosil.com
-
Sanosil Ltd forwards the complaint to the manufacturer. The manufacturer decides whether the device must be
returned in Switzerland or whether the device can be repaired on site by sending spare parts by the Sanosil
representative or his authorized repair center. Please do not return the device until Sanosil Ltd has expressly
agreed to the return.
-
If the repair must be done by the manufacturer here in Switzerland prepare the shipment of the device
back to Sanosil Ltd together with the filled Customer Complaint Form, Warranty Certificate and original,
dated invoice of the authorized Dealer
-
Please note that the device should be packed in the original shipping box along with all 3 (three) above
mentioned documents. Should this not be the case the device will not qualify for the above explained
warranty service and will be repaired or replaced at
customers’
expenses. Sanosil Ltd / CleanService
Group Ltd. will not absorb shipping costs associated with the returns.
9.
Disposal and Decommissioning
Disposal should be done respecting the environment and local recycling rules. The dismantling of the device must be
done
by specialized companies. The device is built with recyclable materials.
9.1
Disposal in EU Countries
To preserve and protect the environment, to prevent environmental pollution and to improve the recycling of raw
materials, a directive was issued by the European Commission, which states that all electrical and electronic
appliances have to be taken back by the manufacturer in order to dispose them properly or to make them
available for recycling. Within the European Union the devices marked with the symbol below may therefore not
be disposed of together with unsorted municipal waste:
Please check with your local authorities for proper disposal.
