Santec SanStore-16HDXS, User Manual

Page 1: ...Version 1 1sfi 0715 engl A5 USER MANUAL SanStore HD SDI hybrid digital recorder Models SanStore 4HDX SanStore 8HDX SanStore 16HDXS...

Page 2: ...ights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the writ...

Page 3: ...9 2 1 Front view 9 2 2 Connections on recorder rear 10 2 3 Controlling via mouse 12 2 4 PC requirements and network connection 13 3 Firmware update 14 4 Switching the recorder on and off 15 4 1 Switc...

Page 4: ...5 3 Buzzer output 60 7 5 4 E mail 61 7 5 5 PTZ preset 62 7 5 6 Push alarm 63 7 6 User 64 7 6 1 Register 64 7 6 2 Authority 66 7 6 3 Logout 67 7 7 Record 68 7 7 1 Setup 68 7 7 2 Event 69 7 7 3 Schedul...

Page 5: ...wer cord This protects the device from lightning damages or overcharging Entry of liquids or items Never poke with metalic items in the ventilation slots of the device You may touch dangerous live pow...

Page 6: ...whether the power supply on site is appropriate Only use the supplied power cables or power adapters or the specified recommended power supplies 1 3 2 Maintenance and repair Shut off and unplug the eq...

Page 7: ...an analogue or digital device is subject to natural attrition Every recording device contains mechanical parts which like any other device need to be maintained and checked regularly This is particul...

Page 8: ...blication are trademarks registered trademarks or brands of the respective company They are not connected in any way with SANTEC BW AG Proprietary rights are with the respective manufacturers or brand...

Page 9: ...X SanStore 16HDXS _________________________________________________________________________________ 9 2 Control elements and indicators 2 1 Recorder front panel Status LED indicators Power HDD network...

Page 10: ...DX SanStore 8HDX SanStore 16HDXS _________________________________________________________________________________ 10 2 2 Rear panel connections SanStore 4HDX 4 channels SanStore 8HDX 8 channels SanSt...

Page 11: ...D RX TX signal Relay output Normal Open NO 7 RJ 45 Ethernet port Connect the recorder with the network 8 Spot monitor output BNC 9 Speaker output cinch 10 HDMI main monitor connection 11 4 8 or 16 cam...

Page 12: ...f the recorder s front or rear panel Left mouse click Make a left mouse click to navigate through the menu and to make selections If you are in split view mode and make a double left click on one chan...

Page 13: ...der may not be successful on all PCs due to the variety of PCs Internet connection settings Please contact the technical support for further assistance Minimum Recommended Operating system Windows XP...

Page 14: ...or Sanstore 16HDXS Downloads Firmware Software Information on which firmware version is currently installed on the recorder can be found here System Management System Info Info You can use the USB po...

Page 15: ...ts along with a beep sound When the recorder boots the following screen is displayed Note on connected monitor It is recommended to connect a 16 9 monitor with 1080p resolution to ensure a proper imag...

Page 16: ...lick on the virtual keyboard and confirm your entry by Enter and then by OK Note It is highly recommended to change the default login information ADMIN and 1234 Please also read chapter 7 6 1 User Add...

Page 17: ...you are logged off of the recorder and cannot use it anymore If you want to work with the recorder again you need to first login again However the recorder is not switched off yet and is still running...

Page 18: ...n when powering the recorder the next time and you don t need to enter your password again To finally switch off the recorder please use the power on off button on the recorder rear A window is displa...

Page 19: ...owing tool bar is displayed The tool bar is displayed for a defined period of time 5 10 15 20 30 sec 1 min or permanently To set the display time of the tool bar please go to see chapter 7 2 1 Display...

Page 20: ...e following symbol in the tool bar The following menu window is displayed In the main menu settings can be made for Camera Display Storage System Event User Record Network Left click on the menu item...

Page 21: ...p Format avi or dvr From Enter the start date and time for the backup By default the last 10 minutes are defined for backup To change the date time please double click in the date time field A window...

Page 22: ...u To call up the search menu click on the following symbol in the tool bar The following menu window is displayed You can search for video recordings by the following categories see tabs in upper left...

Page 23: ...blue marked recording day 2 Hour minute channel selection Once you have selected a day the recording hours are marked in red Click on a red marked hour which will then turn yellow For the selected hou...

Page 24: ...ick on the hour or the minute to define the start time or end time for the backup copy 3 Playback Here you can define the view mode for the playback Playback speed and direction control Single view mo...

Page 25: ...rrow to change the date year month day and the time hour minute second Finally click on OK To Enter the end date time for the backup To change the date time please proceed as described above File name...

Page 26: ...ick on the blue marked recording day 2 Hour minute channel selection Once you have selected a day the recording hours are marked in red Click on a red marked hour which will then turn yellow For the s...

Page 27: ...events for this day are listed chronologically the newest event is on top of the list Click on an event in that list and then click Playback to view this event Click on Previous or Next to scroll thro...

Page 28: ...________________________________________________ 28 5 5 Calling up the display menu To call up the display menue click on the following symbol in the tool bar You can select the display format Single...

Page 29: ...era number 1 If you are in the single view mode the PTZ control is enabled for this camera To call up the PTZ menu please click on the following symbol in the tool bar The following PTZ window is disp...

Page 30: ...Zoom Use the plus and minus buttons to zoom in and out Focus Use the focus buttons to adjust the focus manually Iris Use the iris buttons to adjust the brightness manually Direction buttons and home b...

Page 31: ...m please click on the following symbol in the tool bar If you are in a multi split viewing mode the digital zoom is enabled for the selected camera If you haven t selected a camera before the digital...

Page 32: ...lay the desired channel as full screen Left click into the image and draw an area in the image which you would like to zoom This will be done at 5x zoom If you click anywhere in the image you will ret...

Page 33: ...ck on the following symbol in the tool bar If you left click on the panic recording button the recording start immediately It will overwrite all other recordings which might be running While the panic...

Page 34: ...live view image either in full screen or in split screen The following quick menu is displayed Freeze on If you click on Freeze on all images on all channels will be freezed Wenn Sie auf Standbild ein...

Page 35: ...displayed in the video image The PTZ control can only be used by one authorized user PTZ will be activated for the channel you have selected Further information on PTZ control can be found in chapter...

Page 36: ...note Regarding transmission and recording of audio data please respect the laws and legal regulations which apply in your country Playback Selecting Playback wil allow you to view instant playback of...

Page 37: ..._ 37 7 Main menu To configure the recorder you have to call up the main menu To call up the main menu please click on the following symbol in the tool bar The following window is displayed Here you ca...

Page 38: ...1 Camera Click on the camera symbol 7 1 1 Title Double click in the entry field of the respective channel to bring up the virtual keyboard You can now enter a camera name title consisting of max 10 c...

Page 39: ...___________________________ 39 7 1 2 Adjust For each camera the following parameters can be set Brightness Contrast Hue Saturation For each parameter the range of value is 0 100 Click on OK to confirm...

Page 40: ...Baud rate Baud rate of the PTZ camera Detail PTZ properties can also be adjusted for each channel Auto focus Auto iris P T speed zoom speed focus speed iris speed Note Some settings such as auto focus...

Page 41: ...area of motion detection can be defined Area setup If you click on Area setup the video image is covered with a grid Motion is either detected for the entire grid or for individual grids areas By def...

Page 42: ...l be disabled again To quickly select or deselect the entire image thus all cells in the grid right click into the image A little motion menu is brought up Click on Select all or Deselect all to enabl...

Page 43: ...zones Drag with the left mouse button an area into the desired position Once you release the button a little menu window is displayed Click on Select all or Deselect all to enable or disable the enti...

Page 44: ...settings Toolbar display time Define whether the tool bar is to be displayed Always on or whether it will be hidden after a specified period of time 5 10 15 20 30 sec 1 min Camera title Define whether...

Page 45: ...__ 45 Border colour If you have actived the Border function see above then you can define the border colour to frame each image in the multi split view Event icon Define whether the event icon alarm v...

Page 46: ...etermine how log the full screen pop up is to be displayed after a motion has occurred 3 60 sec Note If the motion continues longer the full screen is displayed constantly Video output resolution You...

Page 47: ...__________________________________________________ 47 7 2 3 Sequence The following settings can be adjusted Sequence dwell Define the time that each screen is displayed in a sequence operation Spot se...

Page 48: ...ed Spot covert If you click on Detail you can define for each channel whether it is to be covered or not Spot operation mode You can choose from Single 4 Multi 9 Multi or 16 Multi Single mode For each...

Page 49: ..._______________________________________ 49 7 3 Storage Click on the storage symbol 7 3 1 Setup The following settings can be adjusted Overwrite If enabled the data will be overwritten Recording time l...

Page 50: ...______________________________________________________________________ 50 Record Select the HDD as record HDD Mirror Select the HDD as mirroring HDD SMART You can view the HDD s configuration Good The...

Page 51: ...he following settings can be adjusted HDD type You can select Record or Mirror Click on Format to format the HDD Attention Formatting a HDD means to delete all stored data on the HDD Device Select thi...

Page 52: ...________________________________________________ 52 7 3 3 NAS Information Here you can provide the following information on the NAS server Host name IP address of the NAS server Backup directory Direc...

Page 53: ...symbol 7 4 1 Date and time The following settings can be adjusted Date time Enter the correct date and time and confrim by clicking Apply Date format Determine how the date is to be displayed Time for...

Page 54: ...o synchronize with the NTP server and enter the interval Time zone Select your time zone DST When set to On the recorder will automatically adjust the time by one hour regarding start and end of Dayli...

Page 55: ...settings to factory default settings System data The system data can be saved to a USB stick This data can be reloaded later to the recorder or to another one Video output Select the video signal PAL...

Page 56: ...If enabled audio is activated in the live image default audio channel Specify which one of the four audio inputs is routed to the audio output Audio 1 4 assign Synchronisation of audio and video chann...

Page 57: ...D Define an ID for the external device connected to the RS 485 port Baud rate Define a Baud Rate for the external device connected to the RS 485 port Data bit Define a data bit rate for the external d...

Page 58: ...riggered You may also select the panic recording function for this channel Type Select Normal Open N O or Normal Close N C This function is only available if you have set the alarm to enable or panic...

Page 59: ...ration Enable disable the alarm output Mode o Transparent Keep the relay output until the event trigger has stopped o Latched Keep the relay output for the defined duration Duration If the alarm outpu...

Page 60: ...he buzzer will be active in case of a HDD event Mode o Transparent Keep the relay output until the event trigger has stopped o Latched Keep the relay output for the defined duration Duration If the al...

Page 61: ...il in case of an alarm it is required to enable the tab Schedule in the recording setup page Setup If enabled an e mail is sent when menu settings are changed HDD event If enabled an e mail is sent wh...

Page 62: ...preset The following settings can be adjusted PTZ camera Select the PTZ camera to which the following configurations are to be applied Operation Enable disable the PTZ preset function Sensor Determine...

Page 63: ...8HDX SanStore 16HDXS _________________________________________________________________________________ 63 7 5 6 Push Alarm Determine whether an e mail notification is sent in case of a sensor alarm a...

Page 64: ...anStore 16HDXS _________________________________________________________________________________ 64 7 6 User Click on the user symbol 7 6 1 Register By default the user is ADMIN and the password is 12...

Page 65: ...ly in the e mail field to bring up the following window The user ID is indicated The password is hidden by dots If you enable E mail send you can double click in the e mail field to bring up the virtu...

Page 66: ...ticking the respective boxes Search play The user has the authority to enter the search menu and to start playbacks Copy The user has the authority to enter the backup menu and to make copies PTZ cont...

Page 67: ...___________________________________________ 67 7 6 3 Logout The following settings can be adjusted Auto logout Enable disable the automatic logout function Duration If you have enabled the auto logout...

Page 68: ...ou choose All the resolution will be set as follows o If All 25 Channel 1 940x540 other channels 480x288 o If All 50 Channel 1 1929x540 other channels 960x288 o If All 100 Channel 1 1920x1080 other ch...

Page 69: ...be made o FPS NTSC 0 1 2 4 5 8 10 15 30 frames per second PAL 0 1 2 4 5 7 10 13 25 frames per second o Quality Choose from the following 5 levels Low Standard High Higher Super Etc event In case of a...

Page 70: ...e schedule page As type please select the type of recording No record white Continuous record green Motion record blue Alarm record red Continue motion record turquois Continue alarm record grey Motio...

Page 71: ...configure the recording type by hour 24 hours and by channel click in the respective grid cell In this mode you can configure a separate schedule for every single day of the week Note on e mail notif...

Page 72: ...annel If you choose All the resolution will be set as follows o If All 25 Channel 1 940x540 other channels 480x288 o If All 50 Channel 1 1929x540 other channels 960x288 o If All 100 Channel 1 1920x108...

Page 73: ...time Define how long the recording continues after an event has occurred 5 180 seconds Panic recording Enable disable the panic recording Panic recording time Define how long the panic recording last...

Page 74: ...network symbol 7 8 1 IP setup The following settings can be adjusted DHCP If DHCP is enabled the recorder will obtain an Ethernet IP address automatically if connected to a DHCP server or router If D...

Page 75: ...disabled enter the first DNS server here manually 2nd DNS server If DHCP is disabled enter the second DNS server here manually DVR port Port number of the recorder to support the remote software Web s...

Page 76: ...r can be accessed through a dynamic DNS server This is commonly used if a broadband connection does not have a static IP address DDNS server DDNS servers name Auto DDNS The recorder automatically regi...

Page 77: ...r Server SMTP outbound e mail server which should be used to send e mail notifications Port Outbound e mail port number Security If disabled the server does not require a user name and password to con...

Page 78: ...S Viewer 8 1 Remote access via web server The recorder prepares the web server internally This server consists of two services One is for the remote configuration of DVR setup and the other is for the...

Page 79: ...recorder s IP address and web server port here System Management System Info Info also see chapter 7 4 2 as well as here Network IP settings also see chapter 7 8 1 1 As url enter the recorder s IP ad...

Page 80: ...tion page Note The configuration page will automatically close again if you have been idle for 5 minutes after login The menu on the configuration page is identical to the menu structure in the record...

Page 81: ...__________________________________________________________ 81 8 1 2 1 Camera Title For setting options and descriptions please see chapter 7 1 1 Setup For setting options and descriptions please see c...

Page 82: ...DXS _________________________________________________________________________________ 82 Motion For setting options and descriptions please see chapter Kapitel 7 1 4 Privacy masking For setting option...

Page 83: ..._______________________________________________________ 83 8 1 2 2 Display OSD For setting options and descriptions please see chapter 7 2 1 Monitor For setting options and descriptions please see cha...

Page 84: ...manual SanStore 4HDX SanStore 8HDX SanStore 16HDXS _________________________________________________________________________________ 84 Spot For setting options and descriptions please see chapter 7...

Page 85: ..._________________________________________________ 85 8 1 2 3 System Date time For setting options and descriptions please see chapter Kapitel 7 4 1 Management For setting options and descriptions plea...

Page 86: ...______________________________________________________ 86 8 1 2 4 User Add user For setting options and descriptions please see chapter 7 6 1 Authority For setting options and descriptions please see...

Page 87: ...____________________________________________________ 87 8 1 2 4 Network IP Einstellung For setting options and descriptions please see chapter 7 8 1 DDNS For setting options and descriptions please se...

Page 88: ..._______________________________________________ 88 8 1 2 5 Event Relay input For setting options and descriptions please see chapter 7 5 1 Relay output For setting options and descriptions please see...

Page 89: ...__________________________________________________________ 89 E mail For setting options and descriptions please see chapter 7 5 4 PTZ preset For setting options and descriptions please see chapter 7...

Page 90: ...________________________________________________ 90 8 1 2 7 Record Continuous recording For setting options and descriptions please see chapter 7 7 1 Event For setting options and descriptions please...

Page 91: ...nStore 16HDXS _________________________________________________________________________________ 91 Panic For setting options and descriptions please see chapter 7 7 4 Miscellaneous For setting options...

Page 92: ...______________________ 92 8 1 3 Web Viewer The Web Viewer opens independently of the web browser Login with your user name and password Factory default User ADMIN Password 1234 8 1 4 Live view Once yo...

Page 93: ...display mode is indicated Single camera view Quad view 4x 3 Minimize maximize close buttons Minimize the window Maximize the window Close the window 4 Reconnect live search full screen Logout and rec...

Page 94: ...o Video configuration Right click into the video image to bring up the following little window PTZ control If enabled the PTZ control panel is opened up for the selected camera channel 2 3 4 1 5 Netwo...

Page 95: ...95 8 1 6 Search playback Click here to start the search playback function and to return to the live view 1 2 3 5 6 7 8 9 10 11 4 1 The recorder s IP is displayed 2 The display mode is indicated Singl...

Page 96: ...le between live view and search playback Full screen Press ESC on your computer keyboard to exit the full screen view 7 Calendar Days with recordings are marked in green in the calendar Click on a day...

Page 97: ...cell to start the recording playback Right click to open a little window Enter the start time and end time of the recording Event search If you click on event search the following windos is displayed...

Page 98: ...wer Pocket Viewer Viewer for Android smartphones iPocket Viewer Viewer for iOS smartphones 8 2 1 Start Pocket Viewer iPocket Viewer When you start the Pocket Viewer iPocket Viewer application the foll...

Page 99: ...__________________________ 99 8 2 1 1 Quick connect DVR Address IP address of recorder Port Number Port number of recorder User ID Password Enter the user name and password for the recorder factory de...

Page 100: ...the list Enter the required data about the recorder Edit The current recorder list can be edited Delete The current recorder list will be deleted Close The recorder list will be closed Connect A conn...

Page 101: ...recorder front Monitor outputs 1x VGA 1x HDMI Spot monitor output 1x BNC 1 Vpp Number of Ethernet ports 1 RJ 45 Video norm PAL NTSC Compression video H 264 Maximum resolution HD 1920x1080 Maximum fra...

Page 102: ...ed from our homepage at www santec video com Download GNU_GPL GNU_GPL_V2 pdf You as well as any other third party may request to have access to the complete and machine readable open source code for t...

Page 103: ...User manual SanStore 4HDX SanStore 8HDX SanStore 16HDXS _________________________________________________________________________________ 103 Notes...

Page 104: ...__________________________________________________________________________ www santec video com Your local distributor...