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9

Instruction Manual for QUATTRO

1-888-726-8869

www.sanuvox.com

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE

The QUATTRO has a power consumption of 160 watts  and requires a 120 / 230VAC, 50 / 60Hz power source. 

See product label to confirm power consumption of your specific unit or system.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CUSTOMER SERVICE FIRST OR SEE YOUR WARRANTY. 

DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE 

PRODUCT OR TAMPER WITH ITS COMPONENTS WITHOUT CONTACTING CUSTOMER SERVICE FIRST. DOING SO 

MAY VOID YOUR WARRANTY AND CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

Problem

Possible Cause

Solution

The switch does not illuminate.

- There is no power to the electrical 

outlet.

- Check the outlet  for power and check 

the QUATTRO circuit breaker. 

- Start the HVAC fan.

Thr Red LED (ballast) is lit and the 

Amber LED (lamp) is not.

- one of the lamp is defective.

- check the lamp to ensure that it is not 

a defect in the lamp sensing circuit in 

the ballast. This is done by using an 

ohmmeter to check the two filaments 

on the lamp. 

See "A. Step by Step Lamp Test" 

instructions on page 9.

Contact your contractor for all your needs in terms of replacement parts: 

power cord, circuit braker, UV lamps, etc.

TROUBLESHOOTING

If your product is not working properly, refer to the following.

What you will need

A Phillips No. 2 screwdriver, a non-magnetic 5/16" nutdriver and spare parts.

A. Step by Step Lamp Test

1.  Disconnect the socket from the lamp.

2.  Placing the probe of the ohmmeter to one of the four pins on the 

end of the lamp, touch the other probe of the ohmmeter to each  of 

the other pins until you find the matching pin.

  The ohmmeter will read approximately 3 ohms (almost a short). 

This indicates  that the filament is good. Check the other two pins. 

If both sets of filaments test OK, the lamp is functioning.

 

If one or both sets of filaments read an open circuit (infinity) on 

resistance, the lamp is defective.

STEP 1

STEP 2

Summary of Contents for Quattro

Page 1: ...e UV unit or system and all other safety precautions considered as best practices in the HVAC industry if applicable 9 When applicable local regulation may comprise more restrictive installation and or certification requirements The aforementioned requirements prevail on those of this document and the installer agree to conform to these at his own expense 10 Follow all the safety instructions outl...

Page 2: ... s included 4 Setup 4 Step by Step Installation 4 OPERATION 6 How to Operate your Product 6 How to Read the LED Signal 6 MAINTENANCE 7 How to Replace Lamp s 7 Step by Step Lamp Replacement 7 How to Clean your Product 8 STORAGE 8 ULTRAVIOLETS UVC 8 ELECTRICAL RATINGS POWER CONSUMPTION AVAILABLE VOLTAGE 9 TROUBLESHOOTING 9 What you will need 9 Problems Solutions Table 9 A Step by Step Lamp Test 9 WA...

Page 3: ... and common odors up to a 5 ton HVAC system The Sanuvox QUATTRO is installed in the RETURN preferred or SUPPLY plenum of the HVAC equipment treating 100 of the the air stream The actual percentage is based on the duct size percentage of fresh air velocity and the specific contaminants to be treated Depending on the variables above more than one QUATTRO may be required for commercial applications F...

Page 4: ...in return duct just before the filters and the air conditioning coil If there is a humidifier installed in the ductwork make sure that the purifier is installed before the humidifier and that the humidifier is protected from UV rays Should it prove impossible to install the purifier in the return line the main supply line is still a suitable choice The black control panel should be on the outside ...

Page 5: ...t a distance from 10 to 15 from the backplate To adjust the assembly loosen the clutch by turning it counter clockwise Rotate the clutch clockwise to tighten The lamps and extrusion can then be positioned to the desired distance from the backplate STEP 2 STEP 4 Extends Assembly 5 Place the QUATTRO in the duct opening in the correct position Screw unit in place on duct with the 12 self tapping shee...

Page 6: ...optimal performance air temperature moving through the unit should be in the range of 15 to 20 C 60 to 70 F How to Read LED Signal ON OFF Toggle Switch Light LIGHT OFF Unit is OFF RED LIGHT ON Unit is ON there is power When operating the LED lights on the front cover will be lit There are two LED lights corresponding to each of the 4 UV Lamps The AMBER LED lights indicate the UV lamps are function...

Page 7: ...etailed step by step instructions CAUTION In order to avoid reduced performance of lamp s do not touch lamp glass without gloves Step by Step Lamp Replacement 1 Turn off the Quattro and unplug the unit CAUTION Disconnect all power before performing any maintenance or service 2 Once the Quattro is removed from the duct remove the lamp from the reflector 4 Use a new UV lamp and plug it into the whit...

Page 8: ...cific storage It is a portable unit that works continuously when ON or automatically when selecting proper settings fan speed and timer CAUTION Keep away from unsupervised children This unit is not a toy 7 Plug the power cord into the wall outlet 8 Turn on 6 Replace the QUATTRO in the duct opening in the correct position and screw it back STEP 7 STEP 8 STEP 6 How to Clean your Product For optimal ...

Page 9: ...p is not one of the lamp is defective check the lamp to ensure that it is not a defect in the lamp sensing circuit in the ballast This is done by using an ohmmeter to check the two filaments on the lamp See A Step by Step Lamp Test instructions on page 9 Contact your contractor for all your needs in terms of replacement parts power cord circuit braker UV lamps etc TROUBLESHOOTING If your product i...

Page 10: ...inal date of purchase B At its option SANUVOX will repair or replace this product if it is found to be defective in material or workmanship C This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual D This warranty does not cover the filters pre filters or other accessories if included except for material o...

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