Messages.
You will incur airtime usage charges when accessing your voicemail
from your PCS Phone. You may also incur charges in accessing text messages from
your PCS Phone. You may access your voicemail without incurring airtime usage
charges by checking your voicemail from a wireline phone. We may impose limits
on the number of voicemail or text message that can be retained through your PCS
account. Audible or visual indicators of text or voicemail messages, including
mailbox icons on your PCS Phone, may not always provide an up to date indication
of new messages. In certain instances, you may be required to manually reset or
clear your mailbox indicator.
Caller ID.
If you do not want people you call to receive the Number assigned to your
phone, you must call PCS Customer Service Solutions for information about
automatic Caller ID blocking. The Number assigned to your phone can be blocked
on a per-call basis by dialing *67 + Destination TALK (or similar key), but
Caller ID delivery resumes on the next call you make. Caller ID display on incoming
calls to your Number depends on receiving the information from the calling party.
TTY Access.
A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard of hearing, or
who have speech or language disabilities, to communicate by telephone. TTY
doesn't work with all PCS Phones. If you have a PCS TTY-capable phone, it may not
function effectively, or at all, when attempting 911 calls due to the equipment or
software of the answering agency. Therefore, a TTY device should not be relied on
for 911 calls.
Pay-Per-Call Service.
We will not complete calls from your Number to 900, 976 and
similar numbers for pay-per-call services.
International Calling.
You may be limited in the international destinations that you
can call with Services. You should contact
PCS Customer Service Solutions for information about international destinations
that you cannot call.
Limitation of Liability.
Except as otherwise provided in this section, our sole liability
to you for any loss or damage arising out of providing or failing to provide Services
(including mistakes, omissions, interruptions, delays, errors, or defects) does not
exceed (1) in cases related to a specific piece of equipment, the prorated MRC for
Services to the piece of equipment during the affected period, or (2) in cases not
related to a specific piece of equipment, the prorated MRCs for Services to you
during the affected period. Neither we nor our vendors, suppliers or licensors are
liable for any damage arising out of or in connection with:
a) any act or omission of any telecommunications service or other service
provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by equipment or
facilities failure or shortages, transmission limitations or system capacity
limitations;
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Taxes and Surcharges.
We invoice you for taxes, fees and other charges levied by or
remitted directly to federal, state or local authorities, or foreign government on
Services including, without limitation, sales, gross receipts, use, and excise taxes. If
you claim any tax exemption, you must provide us with a valid tax-exempt
document. Any tax exemption applies only from the date we receive a valid tax-
exempt document. We also invoice you for fees that we collect and remit to the
government such as Universal Service, and for surcharges that we collect and keep
to pay for the costs of complying with government mandates such as number
pooling and portability, and Enhanced 911 service. These charges are neither taxes
nor government imposed assessments.
Roaming.
Calls made while off the Sprint Nationwide PCS Network are "roaming"
calls. Your PCS Phone is specifically designed and engineered to work only on the
Sprint Nationwide PCS Network. It works on another CDMA PCS provider's system
only when a roaming agreement is in place between Sprint and the other providers.
If your PCS Phone is a dual-mode phone, it works on both a CDMA PCS provider's
system (in addition to the Sprint Nationwide PCS Network) and a wireless analog
telecommunications provider's system only when roaming agreements are in place
between Sprint and the other providers. If we do not have a roaming agreement in
place, you may be able to place roaming calls "manually" by using a valid credit card.
If there is a gap or other interruption of coverage within a PCS coverage area that
prevents connection with the Sprint Nationwide PCS Network and your dual-band
phone is set to roam automatically when outside PCS coverage, you may incur
roaming fees within a PCS coverage area. Certain features and services may not be
available when roaming (including PCS Vision, voicemail, call waiting, call
forwarding, etc.).
Phones and Other Equipment.
Phones and other equipment may be purchased and
returned as provided in the purchase documents. We are not the manufacturer of
the phones or other equipment. The only warranties on the phones or other
equipment are any limited warranties extended by the manufacturers. We have no
liability in connection with the phones and other equipment or for the
manufacturers' acts or omissions.
Lost or Stolen Equipment.
If your phone or other equipment is lost or stolen, you
must notify us by calling PCS Customer Service Solutions. You are responsible for
all charges for Services provided to the Number for the lost or stolen equipment
before you notify us of the loss or theft. We will deactivate Services to the Number
upon notification to us of any loss or theft. You may be required to provide
evidence of the loss or theft (for example, a police report or sworn statement). If
the equipment is later found, we may require that you exchange it for another
phone or other equipment before we reactivate Services (if we do reactivate
Services), as well as require you to pay a reactivation fee. We will deactivate
Services to any Number without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate reasonably with us in
investigating suspected unlawful or fraudulent use.
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Terms and Conditions & Warranty Information
