Sanyo DVD-DX518, Instruction Manual

Troubleshooting

-20-

Before resorting to maintenance service, please kindly check by yourself with the following chart.

Sound

There is no sound or 
the sound is 
distorted.

The audio cables aren't connected 

   securely.

The volume is set to the minimum level.
The sound is switched off.
The disc is in fast forward/reverse 

    playback.

Connect the audio cables securely.
Turn up the volume.
Press [MUTE] on the remote control 

   to switch on the sound.

Press [PLAY].

The remote control 
does not function.

There is no battery in the remote control.
The batteries are out of charge. 
The remote control isn't pointed to the 

    remote sensor.

The remote control is out of its operating 

    area.

The unit is shut down.

Install two AAA/1.5V batteries in it.
Replace the batteries with new ones.
Make sure that the remote control is 

    pointed to the remote control sensor.

Make sure the remote control is 

    within the operating area.

Switch off the unit and disconnect it 

    from the AC outlet. Then power on 
    the unit again. 

Unable to play a 
disc

This disc is placed in the disc tray in a 

    wrong way.

The rating of the disc is higher than the 

    rate set in the parental control item.

The unit isn't compatible with the disc.
The disc is dirty.

Check that the disc is placed in the 

   disc tray with its label side upwards.

Reset the settings in the parental 

   control item.

Place the compatible disc.
Clean the disc.

Symptom

Cause(s)

Remedy

The buttons on the 
unit doesn't work.

Switch off and unplug the unit.

    Then connect the plug to the power 
    supply and switch it on again.

The unit is being interfered with static 

    electricity etc.

Picture

There is no picture 
or the picture is 
distorted.

Connect the video cable securely.
Press [V-MODE] repeatedly until the 

    picture becomes normal again.

Set an appropriate video input mode.

The video cable isn't connected securely.

Video output mode of the unit isn't 

      correctly set.
  

Video input mode of the connected TV 

     isn't orrectly set.

The AC power cord is not connected to the 

    power supply or is not connected to a 
    power supply securely.

Please check that the AC power cord 

    is connected securely.

No Power