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Orange account.
6.18 Orange will use its reasonable
endeavours to dispatch any
replacement phone to you within 24
hours of agreeing to issue such
replacement, however, for reasons
beyond our control this may not
always be possible.
6.19 Orange will arrange with you a place
and time period for any replacement
phone to be delivered, on payment of
the administration fee detailed in
clause 9.6. We reserve the right to
impose a delivery charge if you are
unavailable for the delivery as agreed.
6.20 Any replacement phone received
under either clause 3 or clause 7 will
not attract a further period of
Insurance or warranty. For the
avoidance of doubt (subject to the
provisions of clause 6) the periods
stated in clauses 8.1, 9.1 and 10.2 as
appropriate will continue to apply from
the date such cover originally came
into effect.
6.21 Any claim accepted under Orange
Care purchased as an optional extra
with your Pay Monthly service plan will
be subject to an administration fee.
See clauses 9.6, 9.6.1, and 9.6.2. for
details.
7
warranty - defective materials or
workmanship
7.1 If your phone (or parts thereof)
becomes defective due to faulty
materials or workmanship Orange will
(at its option) repair or replace it at no
charge (on payment of the
administration fee, if applicable, as
detailed in clause 9.6) provided that:
7.1.1 it has been used in accordance
with the operating instructions;
reference
151
6.11 If Orange has reasonable cause to
believe you have made a fraudulent
claim your cover will be cancelled.
6.12 You must provide any assistance
and/or information that Orange
reasonably requests in connection with
the replacement of your phone.
6.13 A replacement item will be refused or
you will be charged for any replacement
if you have not complied with the terms
of the Insurance policy and of Orange
Care.
6.14 If your phone is lost or stolen or
maliciously damaged whilst you are
abroad you must report the loss or theft
to the relevant local authority and to
Orange as soon as possible but in any
event as soon as reasonably
practicable after you discover loss theft
or malicious damage. A replacement
phone will not be sent to you until you
return to the United Kingdom.
6.15 Where a replacement phone is issued
under the warranty the original phone
must be returned to Orange.
6.16 You may be charged the
recommended retail price of any
battery charger or antenna returned to
Orange which is shown not to be that
originally supplied with the phone or of
any phone returned to Orange which
is shown to have been deliberately
damaged.
6.17 If your phone is lost or stolen, or
maliciously or accidentally damaged
so that it is no longer operable and
such loss, theft or damage falls
outside these terms and conditions
then Orange may entirely at its
discretion agree to sell you a
replacement phone at prevailing
replacement phone prices. The
charge for any replacement phone so
supplied will be applied to your
reference
150
Summary of Contents for S750
Page 1: ...guide to using your Sanyo S750 Note The cover has been sent separately ...
Page 3: ...contents ...
Page 4: ......
Page 5: ...getting started ...
Page 26: ...50 manage your contacts 2 ...
Page 35: ...68 messaging 4 ...
Page 51: ...100 7 personalise your phone ...
Page 53: ...104 manage your time 8 ...
Page 59: ...116 10 International services ...
Page 63: ...124 11 ensure your phone is secure ...
Page 106: ...reference 210 13 index ...