Sanyo VDC-HD3500 - Full HD 1080p Vandal Dome Camera, User Manual

Page 1: ...VDC HD3500 HD3500P Features of This Camera Specifications Name and Function of Each Component Connections Lens Installation Lens Adjustment Viewing Firmware Version Introduction1 16 ...

Page 2: ...ables full high definition video monitoring Using multi stream video transmission it can simultaneously deliver up to four video image streams Because it allows video image compression format resolution and other image conditions to be set as desired for each stream you can choose the optimal video image for your application The camera offers the focus assist function that supports focus adjustmen...

Page 3: ...utter 1 2 4 8 16 32 Iris control DC iris lens supported Electronic zoom Max 16 Digital PTZ Enables electronic pan tilt and zoom operations on clipped subject areas in VGA size Camera settings Selectable between 2 camera setting patterns AGC gain Normal Middle High Manual gain setting possible at Off Gamma correction 0 45 1 Mode 1 Mode 2 Aperture compensation On Off Correction level adjustable VIVI...

Page 4: ...DDNS RTP RTSP RTCP Audio G 711 Bidirectional Simultaneous access 20 Security BASIC authentication ID password SSL IP filtering International Waterproof and Dustproof Standard IP66 Operating ambient temperature humidity 10 to 50 C 90 RH or less no condensation Power source 12 to 15 VDC 24 VAC 10 50 60 Hz PoE Power consumption 6 8W 20W with heater turned on Weight 800 g Dimensions Approvals IP66 CE ...

Page 5: ...backup purposes This enables alarm video backup video in the event of network failures log information and other data to be stored with the camera You can format the SD memory card via network operation on the SD MEMORY CARD screen The LED indicator will blink if an error occurs on the SD memory card 1 How to insert the SD card Loosen the two screws lift the circuit board in the direction of the a...

Page 6: ...e one of the following conditions in the camera Recording to SD memory card stopped Firmware update in progress An SD memory card error occurred Fast blink These buttons allow you to perform the following operations Introduction 6 16 ...

Page 7: ...erting video of wall mounted camera Press the REVERSE button 4 Not supported via network operation For details see the Installation Manual Restarting camera Press the RESET button 5 OPTION SETTINGS CAMERA REBOOT Viewing Firmware Version For details refer to the Viewing Firmware Version section OPTION SETTINGS FIRMWARE UPDATE Be sure to stop recording once before attempting to restart the camera or...

Page 8: ...the left channel only for stereo plugs Connect this jack via an audio cable to the audio input jack of an amplified speaker system or the monitor Use this cable to connect a 24 VAC or 12 VDC power supply There is no power indicator on the camera Alarm input cable Connect an external switch infrared sensor or other device to detect alarm conditions such as the entry of an intruder Alarm output cabl...

Page 9: ...mponent carefully read the instruction manual that comes with it to familiarize yourself with the correct connection procedure AUDIO IN Jack White Use this jack to connect an optional external microphone to listen to the sound while monitoring the surveillance video or simultaneously record the video and sound AUDIO OUT Jack Black Connect this jack via an audio cable to the audio input jack of an ...

Page 10: ...terminal is also possible via remote operation For that set ALARM OUT to REMOTE on the ALARM SETTINGS ALARM OUT screen Connect the power terminals 24 VAC 12 VDC of the camera to a power supply A Connection to 24 VAC power supply Although the power terminals have no polarity the earth grounding wire must be connected to the GND earth grounding terminal B Connection to 12 VDC power supply Note the p...

Page 11: ...rent from that of the first camera Using PoE This camera supports PoE Power over Ethernet This means that you can install the camera in locations where there is no 24 VAC 12 VDC power outlet nearby When using PoE to power the camera do not use the camera s power terminals Do not power the PoE hub or PoE power adapter until you finish connecting the camera A Connecting the PC and camera through a s...

Page 12: ...er connect the supplied cable to the MON OUT socket of the camera and connect a monitor to the camera using a video cable A After adjustment be sure to remove the monitor cable You can use crocodile clip connectors instead of the supplied cable B Introduction 12 16 ...

Page 13: ...justed normally because the video images are too dark or too bright adjust the lens iris first B The focus must be readjusted if the camera has lost focus due to difference in the subject distance or ambient temperature the deterioration of the lens and installation environment and the like that have been caused over the years 1 Press the SET button for 2 seconds or more The monitor now shows the ...

Page 14: ...ually adjust the focus in Step 3 3 Press the NEAR FAR button to adjust the focus Adjust to set the FA bar B to the maximum level When the subject comes into focus the color of the status indicator A FOCUSING turns from black to orange Pressing the button causes the FB bar C gauge to move The position changes step by step each time the button is pressed and continuously at a high speed when the but...

Page 15: ... 3 Press the NEAR FAR button to adjust the iris level The position changes step by step each time the button is pressed and continuously at a high speed when the button is held down NEAR Closes the iris to produce darker images FAR Opens the iris to produce brighter images 4 Press the SET button for 2 seconds or more The iris adjustment screen will be closed The iris adjustment screen will also cl...

Page 16: ...conds or more The monitor now shows the SELECT MENU screen On the SELECT MENU screen all information is displayed in English 2 Select FIRMWARE VERSION using the NEAR FAR button and press the SET button The monitor now shows the FIRMWARE VERSION screen 3 Press the SET button for 2 seconds or more The FIRMWARE VERSION screen closes The FIRMWARE VERSION screen will close automatically if left idle fo...

Page 17: ...500 HD3500P From Connection to Network Operation Live Video Monitoring Alarm Detection and Output Alarm Video Recording Software Information Configuration menu quick reference tables Quick Operation Guide1 13 ...

Page 18: ... network information on your PC Install the H 264 Plug in from the supplied CD ROM onto your PC 4 Connect a microphone and a speaker system to the audio input and output jacks of the camera AUDIO IN jack Use this jack to connect an external microphone to hear the sound with live video or simultaneously record the video and sound AUDIO OUT jack Use this jack to connect an amplified speaker system t...

Page 19: ...the monitor To enable surveillance with clear video images adjust the lens focus while viewing the subject on the FOCUS ASSIST screen displayed on the monitor After adjustment be sure to remove the monitor cable 8 Access the camera from your PC s Web browser Live video appears on the live screen Now you can perform all network operations from your PC Quick Operation Guide 3 13 ...

Page 20: ...M1 and STREAM2 are as shown in the screenshots below ADD Use this button to add up to two custom stream patterns STREAM3 and STREAM4 CHANGE Use this button to change stream settings STREAM1 to STREAM4 DELETE Use this button to delete registered stream patterns Digital PTZ Function The digital PTZ function lets you clip specific areas of the subject in VGA size and perform zoom pan and tilt operati...

Page 21: ...spect ratio Audio condition configuration In MIC SENSITIVITY select the microphone sensitivity In FILTER 500Hz enable or disable the audio filter In OUTPUT LEVEL select the desired audio output level Audio output configuration Set AUDIO CAMERA TO PC to ON on the CLIENT SETTINGS screen Audio input configuration Set AUDIO PC TO CAMERA to ON on the CLIENT SETTINGS screen Quick Operation Guide 5 13 ...

Page 22: ...ting Item Default Setting Optional Setting ALARM IN1 2 Alarm input terminal number OFF Disables alarm detection ON Enables alarm detection POLARITY Signal polarity NO Ex Detects an alarm when door is closed NC Ex Detects an alarm when door is opened DURATION Alarm retention duration 5SEC Ex Records alarm video for 5 sec 10SEC to 5MIN CC Retains the alarm state as long as the alarm signal persists ...

Page 23: ...signal Setting Item Default Setting Optional Setting ALARM OUT1 2 Alarm output terminal number OFF Disables alarm output ON Enables automatic alarm output POLARITY Signal polarity NO NC ALARM OUT TIME Alarm output time 5SEC Ex Beeps a warning for 5 sec 10SEC to 5MIN ALARM IN Output condition ALARM IN1 Triggers alarm output when ALARM IN1 terminal receives an alarm signal ALARM IN2 Triggers alarm o...

Page 24: ...terminal number OFF Disables alarm output REMOTE Enables remote alarm output POLARITY Signal polarity NO NC ALARM OUT TIME Alarm output time 5SEC Ex Beeps a warning for 5 sec 10SEC to 5MIN CC Stops alarm output when Remote Alarm button is clicked Quick Operation Guide 8 13 ...

Page 25: ...orage area change the LOG value 3 SIZE FORMAT Displays the storage capacity of SD memory card Check the storage capacity and click FORMAT When finished formatting the SD memory card close the SD MEMORY CARD screen 2 Click RECORDING in the configuration menu On the RECORDING screen configure the recording settings as follows Setting Item Default Setting Required Setting 1 RECORD STREAM OFF Select t...

Page 26: ...ding video to your PC By using the recorder player application VA SW3050 Server Client optional you can record and play back streaming video data from the camera on your PC To make the maximum use of this camera we recommend that you use this application You can record JPEG images only You need to configure recording and other conditions on the application s configuration screens Recording video t...

Page 27: ...for monitoring live video from more than one camera This monitoring application is designed for use with SANYO network cameras You can access up to 128 cameras simultaneously The application lets you monitor video images from connected cameras in either the single screen or the 4 screen 9 screen or 16 split screen mode E Auto IP Setup Utility for automatically setting up IP addresses when two or m...

Page 28: ...een Menu Registering new users USER REGISTRATION Changing the password user name and operation privilege of users Allowing all users to access the camera without any authentication check Restricting PCs that have access to the camera SECURITY SETTINGS Configuration Related to Live Video Operation Configuration Screen Menu Accessing the camera from video viewer or similar software to view live vide...

Page 29: ...the latest version OPTION SETTINGS FIRMWARE UPDATE Restoring the factory default settings OPTION SETTINGS FACTORY DEFAULT Backing up or uploading settings OPTION SETTINGS MENU BACKUP MENU UPLOAD Viewing the access log system log and operation log OPTION SETTINGS LOG Quick Operation Guide 13 13 ...

Page 30: ...omputer for Network Operation Setting Up IP Addresses Automatically Auto IP Setup Checking the operating environment Configue the network information on your PC Operation Privileges and Login Users Before You Begin Network Operation1 14 ...

Page 31: ...ystem live video from the camera appears on the live screen If the live screen displays no or distorted video check your operating environment and connection conditions 8 Configure the necessary settings on the administrator configuration screens Although the camera is already configured with the factory default settings so that you can monitor live video immediately after you log into the system ...

Page 32: ...VA SW3050Server Client optional Recorder player application for recording and playing back streaming video data from the network Before You Begin Network Operation 3 14 ...

Page 33: ... to network CAUTION The camera cannot be connected successfully to the network because of IP address overlap or other reason Change the IP address 2 Number of searched cameras Total and by status 3 Camera details Model name IP Address Port SSL Camera Title and Firmware Version are not shown if the network board or other hardware is not supported IP Address Port SSL and Camera Title are editable Re...

Page 34: ...nge selection dialog box click EXECUTE The utility automatically assigns a series of new IP addresses starting from the start address The dialog box initially shows as the start IP address the IP address to be assigned to the first camera that has a status of NEW To specify your own address range type both the start and end IP addresses The utility automatically assigns an IP address to each camer...

Page 35: ...hich has been changed from CAUTION to OK You cannot change the model name If your login user name and password has been changed from the factory default settings you will be presented with an authentication check dialog box In this case type the current user name and password If SSL communication is enabled for the selected camera you cannot edit the camera data Change the SSL and port number sett...

Page 36: ...perating system and browser up to date Note however that Internet Explorer 8 is not supported In the cases below configure the Internet Explorer s settings by clicking Tool and then Internet Options When accessing the camera using SSL encryption for video signal transmission 1 Click the Advanced tab 2 Make sure that the Use SSL 2 0 and Use SSL 3 0 check boxes under Security are selected If deselec...

Page 37: ...s dialog box opens Under LAN or High Speed Internet the icon representing your LAN interface Ethernet adapter configuration appears 3 Right click on the LAN interface Ethernet adapter configuration icon and click Properties in the context menu The Local Area Connection Properties dialog box opens with the General tab shown Before You Begin Network Operation 8 14 ...

Page 38: ...ternet Protocol TCP IP check box Confirm that the Internet Protocol TCP IP check box is selected If deselected select the check box 5 Click Properties The Internet Protocol TCP IP Properties dialog box opens with the General tab shown Before You Begin Network Operation 9 14 ...

Page 39: ... and the default gateway 7 Check the configured settings and click OK You are now done with the TCP IP configuration Close all the dialog boxes that are open 1 In Control Panel click Network and Sharing Center The Network and Sharing Center dialog box opens Before You Begin Network Operation 10 14 ...

Page 40: ...alog box opens 4 Click Properties and in the confirmation dialog box click Continue The Local Area Connection Properties dialog box opens 5 Select the Internet Protocol Version 4 TCP IPv4 check box Confirm that the Internet Protocol Version 4 TCP IPv4 check box is selected If deselected select the check box Before You Begin Network Operation 11 14 ...

Page 41: ...he General tab shown 7 Select the Use the following IP address radio button and specify the IP address and the subnet mask 8 Check the configured settings and click OK You are now done with the TCP IP configuration Close all the dialog boxes that are open Before You Begin Network Operation 12 14 ...

Page 42: ...ilege hereinafter referred to as admin user on the USER REGISTRATION screen download is the operation privilege required for using the supplied downloader application HDC Downloader Disabling authentication check at login You may set ANONYMOUS USER LOG IN to ON on the USER REGISTRATION screen to allow anyone to access the camera without any authentication check at login In this case all login user...

Page 43: ...a at a time If two or more users with the same operation privilege for example two admin users log into the system the user who log in last will take precedence If you need to limit the PCs allowed or disallowed to access the camera for security reasons you can register the IP addresses of those PCs on the SECURITY SETTINGS screen Updating of live video may become slower depending on your system e...

Page 44: ...VDC HD3500 HD3500P Access the camera from your Web browser Live Screen Components Control panel Tool panel Information bar Working with Live Screen1 18 ...

Page 45: ...e default IP address will fail if that address is already being used by another device in the network If so change the IP address of the existing device before accessing the camera 3 Type your user name and password and click OK The language selection screen appears If this is the first access to the camera log in as an admin user administrator using the following default authentication informatio...

Page 46: ...aneously use the following software Monitoring software VA SW3050Lite Supplied Installing this software adds to your PC the capability to simultaneously access two or more cameras and monitor live video from all connected cameras on a multi view screen Recording software VA SW3050Server Client Optional This software is higher grade software than VA SW3050Lite that adds recording and playback capab...

Page 47: ...You may change the date time format month day year year month day or day month year clock type character size and display position on the CLOCK SETTINGS screen 2 Zoom magnification Shows the zoom magnification when you perform zooming using the digital PTZ function 3 Video image display Shows JPEG images or H 264 video To change the video image stream displayed on the live screen click CLIENT SETT...

Page 48: ...ng operations just as when using a PTZ camera To perform this operation you need to set DIGITAL PTZ to ON on the VIDEO AUDIO SETTINGS screen administrator configuration screen This enables the DIGITAL PTZ button on the control panel so you can display the digital PTZ controller hereinafter referred to as controller A Clipping areas of subject B Zooming C Displaying clipped areas sequentially D Aut...

Page 49: ...Selecting a clipping rectangle Click a clipping rectangle The selected rectangle turns orange and the clipped area of the subject appears on the live screen Deleting a clipping rectangle Select a clipping rectangle and click DELETE You can have the camera electronically zoom into or out of a clipped area 1 Select a clipping rectangle in the image display area of the controller by clicking The clip...

Page 50: ...clipping rectangles 2 In PAUSE TIME select the display interval 2SEC 3SEC 4SEC 5SEC 6SEC 7SEC 8SEC 9SEC 10SEC 15SEC 30SEC 3 Click SEQ shown in gray The button turns orange and the clipped areas of the subject appear sequentially in numeric order 4 Click again SEQ shown in orange Alternatively you may click in the image display area of the controller or on the live screen The system stops displayin...

Page 51: ... left to the lower right 2 Click the Auto Pan Tilt button shown in orange Alternatively you may click in the image display area of the controller or on the live screen The clipped area stops the movement and the button color returns to gray You can move a clipped area manually in all directions up down right and left 1 Select a clipping rectangle in the image display area of the controller by clic...

Page 52: ...owing operations A Configuring the video stream displayed on the live screen B Configuring the audio C Changing your password Some administrator configuration screen settings may limit the operations you can perform on this screen Shows the name of the user currently accessing the camera Select the stream you want to display on the live screen STREAM1 STREAM2 STREAM3 STREAM4 Working with Live Scre...

Page 53: ... camera and your PC Hearing sounds from camera Sending audio messages to camera To perform bidirectional audio communications for both the camera and your PC you must connect a microphone to the audio input jack and a speaker system to the audio output jack To hear the sounds from the camera your PC needs a sound card installed You need to configure in advance the audio settings on the VIDEO AUDIO...

Page 54: ...he user who sends last will take precedence 1 Click CLIENT SETTINGS on the control panel The CLIENT SETTINGS screen appears 2 Set AUDIO PC TO CAMERA to ON select the DEFAULT ON check box and click SET This sets the client PC to always enable the audio transmission capability when connected to the camera so that the user can send audio messages to the camera Setting AUDIO PC TO CAMERA to OFF causes...

Page 55: ...tion buttons Clicking one of these menu selection buttons displays the corresponding configuration screen If you are a surveillance system administrator use these buttons to configure necessary settings according to the installation environment and application of your camera Required operation privilege admin operator1 admin only for NETWORK SETTINGS screen Without the required operation privilege...

Page 56: ...t the SD memory card 9 E MAIL E MAIL SETTINGS Configure the alarm notification e mail function and other automatic transmission settings 10 FTP FTP SETTINGS Configure the image streaming conditions if you intend to record images from the camera to an FTP server 11 SECURITY SECURITY SETTINGS Configure the security settings for permitting or rejecting the access to the camera from up to 10 PCs 12 SC...

Page 57: ...ontrol panel Panel is minimized Clicking the button opens the panel Clicking the button closes the panel SIZE The available options vary depending on your selections in ASPECT RATIO and CODEC JPEG 16 9 1920 1080 1280 720 1024 576 640 360 JPEG 4 3 2288 1712 1600 1200 1280 960 1024 768 800 600 640 480 320 240 H 264 16 9 1920 1080 1280 720 640 360 320 180 H 264 4 3 1600 1200 1280 960 1024 768 640 480...

Page 58: ...ton again restores the normal screen Click this button to capture the desired scene of the JPEG live streaming as a still image in a separate window You can then save and print the captured image For details refer to the Printing and Saving a Still Image section Click this button to send audio messages from the PC to camera For details refer to the Configuring audio section Required operation priv...

Page 59: ... tool panel The captured still image appears in a separate window This button is not available when you are monitoring H 264 video When a captured still image is shown the live screen continues to display moving images in the video display area 2 Right click on the captured still image and in the context menu select the command Save Picture As Print Picture In the dialog box that opens specify the...

Page 60: ... an alarm sound from that device A Click this to send an alarm signal from the ALARM OUT1 terminal B Click this to send an alarm signal from the ALARM OUT2 terminal 2 Stopping alarm signal output The way you stop alarm signal output differs depending on the ALARM OUT TIME setting on the ALARM SETTINGS screen Automatic Stop The automatic stop method is applied if you have specified an alarm output ...

Page 61: ...Clicking the indicator label causes system information to appear in a separate window The INFO status indicator appears in orange until either of the following conditions is met In case of an error The error condition is resolved In case of a warning The SYSTEM INFORMATION window opens 2 REC Recording in progress 3 ALARM An alarm signal received Working with Live Screen 18 18 ...

Page 62: ...CK SETTINGS USER REGISTRATION VIDEO AUDIO SETTINGS CAMERA SETTINGS ALARM SETTINGS RECORDING SD MEMORY CARD E MAIL SETTINGS FTP SETTINGS SECURITY SETTINGS SCHEDULE SETTINGS OPTION SETTINGS Working with Administrator Configuration Screens1 66 ...

Page 63: ...ress subnet mask and other information 1 In IP ADDRESS select FIX and type the IP address of the camera below it 2 In SUBNET MASK and GATEWAY type your subnet mask and gateway addresses respectively 3 In DNS PRIMARY and DNS SECONDARY type your primary and secondary DNS server addresses and click SET Because you selected FIX in IP ADDRESS you specify here fixed DNS server addresses After completing...

Page 64: ... reconnect to the camera to apply the changes Using SANYO s DDNS service you can connect to the camera from your Internet Explorer by simply entering the registered domain name instead of the IP address of the camera To use the DDNS service configure the following settings Specify your DNS server address under DNS SETTINGS on this screen Configure the port forwarding on your router For details ref...

Page 65: ...in name Follow the steps below to register your domain name 1 On the LOG IN screen enter the user name and password you wrote down and click Login The Domain Name registration change screen appears SANYO DDNS service site URL https www ddns sanyosecurity com 2 Enter the domain name you want to use and click Submit The domain name is registered with the DDNS server Working with Administrator Config...

Page 66: ...L communication enables the encryption of image transmission SSL communication is effective for JPEG streaming images only When SSL communication is enabled you will be presented with a security warning dialog box when attempting to access the camera However this is not a problem and you can continue the operation by clicking Yes If the message This page contains both secure and nonsecure items ap...

Page 67: ...for each JPEG stream and click SET These settings are used for each stream for which you set the codec to JPEG on the VIDEO AUDIO SETTINGS screen An access name must be specified for each stream up to 32 alphanumeric characters 2 Under ACCESS NAME H 264 type an access name for each H 264 stream and click SET These settings are used for each stream for which you set the codec to H 264 on the VIDEO ...

Page 68: ... in the range of 1026 to 65534 that do not overlap with the unicast RTP port numbers except for numbers between 4000 and 5000 10000 10001 38214 and 49152 The multicast TTL must be specified in the range of 1 to 255 Working with Administrator Configuration Screens 7 66 ...

Page 69: ...ars on the live screen Note that the camera title cannot include the following symbols double quote single quote ampersand greater than sign percent backslash less than sign vertical bar and semicolon A warning dialog box will appear when you click SET if the camera title includes any invalid character 1 In CLOCK SET configure the current date and time in DATE and TIME respectively The configured ...

Page 70: ...y adjust the camera s internal clock OFF Disables the clock adjustment function ON NTP Enables automatic clock adjustment that retrieves the date and time information from the NTP server You need to configure the NTP settings LOGIN PC Enables automatic clock adjustment that retrieves the date and time information from the PC when an admin user logs into it ALARM IN1 Enables automatic clock adjustm...

Page 71: ... log related to automatic clock adjustment is shown When ON NTP in CLOCK ADJUST is selected the clock adjustment function adjusts the clock in the following timings When the camera is turned on At the time selected in TIME TO SYNCHRONIZE every day When any change is made to the settings on this screen To use a domain name you must specify the DNS server address in DNS SERVER ADDRESS on the NETWORK...

Page 72: ... time exceeds the range of 29 to 30 minutes If you set CLOCK ADJUST to ALARM IN1 the ALARM IN1 terminal will serve dedicatedly as a time adjustment terminal so you can see only the item POLARITY in ALARM IN1 on the ALARM SETTINGS screen Working with Administrator Configuration Screens 11 66 ...

Page 73: ...download and guest you can register up to 20 client users 1 Click ADD The USER REGISTRATION screen appears in a separate window A User list Displays the list of registered users This list initially shows the factory default users admin operator1 operator2 download and guest For these factory default users you can change the password only B ANONYMOUS USER LOG IN pull down menu Use this pull down me...

Page 74: ...ges section 5 In CLIENT SET select whether or not to allow the user to change the stream and password settings on the CLIENT SETTINGS screen and click SET The settings are saved and the USER REGISTRATION screen closes The user list now includes the user you just registered In STREAM SET specify whether to allow the user to change the live stream setting admin Does not allow the user to change the ...

Page 75: ...in a separate window 2 Change the desired settings and click SET Your changes are saved and reflected in the user list 1 Select the check box next to the user you want to delete and click DELETE A delete confirmation dialog box opens 2 Click OK The selected user is deleted from the user list Working with Administrator Configuration Screens 14 66 ...

Page 76: ...You cannot delete the factory default users admin operator1 operator2 download and guest Working with Administrator Configuration Screens 15 66 ...

Page 77: ...up to four video image streaming condition patterns Thus you can reduce the load of the entire system by choosing optimal settings for your application such as recording or live video monitoring When you have added changed or deleted registered information be sure to click SET in the stream list Otherwise changes you made won t be saved and reflected in the stream settings Clicking SET reboots the...

Page 78: ...2288 1712 1600 1200 1280 960 1024 768 800 600 640 480 320 240 H 264 16 9 1920 1080 1280 720 640 360 320 180 H 264 4 3 1600 1200 1280 960 1024 768 640 480 320 240 4 In DIGITAL PTZ enable or disable the digital PTZ function To display areas of subject you clipped or use the digital PTZ function on the live screen select ON You cannot select ON if you selected H 264 in CODEC Selecting ON in DIGITAL P...

Page 79: ...want to change it 8 In STREAM UTILIZATION the encoder stream utilization rate is automatically shown The stream utilization rate cannot exceed 100 Configure stream conditions based on the displayed stream utilization rate Use the encoder stream utilization rate indicated under STREAM UTILIZATION only as a guide 3 Click SET in the stream list The camera will reboot and the settings you configured w...

Page 80: ...era 1 In MIC SENSITIVITY specify the microphone sensitivity Select the sensitivity of the microphone connected to the camera from 8 levels 4 3 2 1 0 1 2 3 2 In FILTER 500Hz enable or disable the audio filter The audio filter reduces the 500 Hz or less frequency components of the audio A filter option with a lower negative dB value produces larger effects ON 3dB ON 6dB OFF 3 In OUTPUT LEVEL select ...

Page 81: ...st of camera settings 1 Sub menu Click one of the menu items in the sub menu to jump to the desired camera settings 2 DEFAULT Click this button to reset all the settings you configured for the selected view CAM1 CAM2 to the defaults factory settings This area shows a series of camera settings You can use the vertical scroll bar and scroll buttons to scroll the settings up and down For each camera ...

Page 82: ...e luminance of the target VIEW 8 APERTURE Configure the contour compensation function VIEW 9 VIVID COLOR EFFECT Configure the color saturation compensation function VIEW 10 GAMMA Configure the gamma correction level VIEW 11 DNR Configure the noise reduction function VIEW 12 FOCUS ASSIST Configure the focus assist function to adjust the focus Common 13 MIRROR Configure the mirror function to flip t...

Page 83: ...uses the following The exposure time of the camera s image sensing device will be increased automatically in dark situations This may result in conspicuous afterimages blurs and white spots if the subject includes any moving object If DAY NIGHT is set to AUTO the electronic sensitivity boosting function will work only for black white video images SHUTTER is set to OFF preventing you from configuri...

Page 84: ...ATW may not produce desirable results if a single solid color occupies a large part of the subject 1 In WHITE BALANCE select ATW 2 In SMART ATW select ON and click SET The camera now adjusts the white balance automatically based on the color information on the subject Do not use the smart ATW function in environments where the color temperature fluctuates In an outdoor environment for example smar...

Page 85: ...lance ATW does not reproduce a natural white balance AWC allows you to automatically adjust the white balance by simply clicking SET with the camera lens directed toward a white wall white paper and the like 1 In WHITE BALANCE select AWC 2 Direct the camera lens toward a white wall white paper and the like and in AWC LOCK click SET If the white balance adjustment does not reproduce desirable resul...

Page 86: ...o 255 dark BLUE 0 light to 255 dark You can use the backlight compensation BLC function to make the subject easily visible under strong backlight conditions OFF Disables the backlight compensation function MULTI Selects the multi spot evaluative metering mode CENTER Selects the center weighted evaluative metering mode MASKING Selects the light source masking mode FACE Selects the face detection ba...

Page 87: ...ively Configure the position and size of the center metering area 1 In BLC select CENTER and click SET The BLC center window weighting setting screen appears showing a rectangle representing the center metering area in the center of the screen 2 Drag the rectangle to set the center metering area in position Center weighted average metering may not be set depending on the position of the center met...

Page 88: ...live video image from the camera 5 Click SET and then BACK The settings are saved and you return to the sub menu You can use light source masking to compensate for backlighting problems with human or other objects in the subject by masking the light source in a bright background 1 In BLC select MASKING and click SET The BLC masking screen appears 2 Drag the mouse over the live video image to selec...

Page 89: ...will not work even if any human face is detected AGC is set to OFF SHUTTER is set to SHORT or LONG Configure the electronic shutter according to the movement and luminance level of the subject OFF Disables the electronic shutter or electronic iris function SHORT Enables the fast shutter mode LONG Enables the long exposure shutter mode The configured settings will be applied to CAM1 or CAM2 whichev...

Page 90: ...ed 1 In SHUTTER select LONG 2 In SHUTTER SPEED select the desired shutter speed and click SET x1 x2 x4 x8 x16 x32 Each of the above shutter speed values represents a multiple of the field storage time The higher the value the longer the exposure time Setting an excessively long exposure time may result in ghosts blurs and white spots if the subject includes any moving object Configure the video si...

Page 91: ...ct OFF 2 In GAIN SETTING select the gain value of AGC and click SET 0dB 3dB 6dB 9dB 12dB 15dB 18dB 21dB 24dB 27dB 30dB 33dB 36dB 39dB 42dB The Day Night function improves the camera s sensitivity by automatically switching the camera to the color mode in bright conditions and to the black and white mode in dark situations Using this function enables 24 hour surveillance with clear video images eve...

Page 92: ...video mode is switched and click SET HIGH Sets a high luminance level to increase the time during which the camera operates in the black and white mode MIDDLE Sets the luminance level to halfway between LOW and HIGH LOW Sets a low luminance level to increase the time during which the camera operates in the color mode ADJ Enables the manual adjustment of the luminance level Manually Configuring Mod...

Page 93: ...need to enable the ALARM IN1 2 terminal and configure the signal polarity in POLARITY on the ALARM SETTINGS screen Depending on the POLARITY setting the camera will be switched between the color and black and white video modes as follows commonly applied to CAM1 and CAM2 If POLARITY is set to NO Color mode when open Black and white mode when closed If POLARITY is set to NC Color mode when closed B...

Page 94: ... The configured settings will be applied to CAM1 or CAM2 whichever you selected under VIEW Use the color saturation compensation function to improve the vividness of the color In VIVID COLOR EFFECT select ON and click SET The configured settings will be applied to CAM1 or CAM2 whichever you selected under VIEW Set the gamma correction level to adjust the contrast or brightness level Working with A...

Page 95: ...cause ghosts and blurs if the subject includes any moving object which results in low resolution Clicking FOCUS ASSIST in the configuration menu displays the FOCUS ASSIST screen If you have already completed focus adjustment on the camera you do not need to follow the adjustment procedures described here The configured settings will be applied commonly to CAM1 and CAM2 selected under VIEW You can ...

Page 96: ...ct the check box to prevent the loss of focus due to wrong operation The check box is automatically deselected if you switch from the focus adjustment screen to another screen Use the mirror function to electronically flip the displayed subject If you installed the camera upside down or intend to monitor the subject in the mirror configure the following settings according to the installation envir...

Page 97: ...oming For details refer to the Using Digital PTZ Function section 2 Drag the mouse over the live video image to select the area you want to mask A mask pattern appears over the selected area You can set up to eight mask patterns on the screen To select a mask pattern just click on it The selected mask pattern is shown with a yellow green border To move a mask pattern select it and then drag the mo...

Page 98: ...In SEMI TRANSPARENT select whether to enable or disable the transparency of the mask pattern s OFF Disables transparency ON Enables transparency 6 Click SET and then BACK The settings are saved and you return to the sub menu Working with Administrator Configuration Screens 37 66 ...

Page 99: ... SETTINGS screen the ALARM IN1 terminal serves dedicatedly as a time adjustment terminal In this case the SET VALUE column of ALARM IN1 shows CLOCK IN in allowing you to select a value in POLARITY only If you set DAY NIGHT to COLOR and EXT ALARM to ALARM IN1 or ALARM IN2 under DAY NIGHT on the CAMERA SETTINGS screen the corresponding terminal will serve as a Day Night switching terminal In this ca...

Page 100: ...ure the motion sensor function if the electronic sensitivity boosting SENSE UP or the long exposure shutter mode LONG is enabled Use the motion masking function to detect motion in the whole screen area except for masked areas Set a mask over any swaying tree flickering light source or other object to prevent unwanted detection 1 On the ALARM SETTINGS screen in MOTION select MASKING 2 In DURATION ...

Page 101: ... in a masked area To deselect a block of grid cells in the masked area right click one of grid cell and drag the mouse 4 In SENSITIVITY select the detection sensitivity The higher the value the lower the sensitivity 1 to 9 5 In FACE DETECTION select ON to use the face detection function The face detection function judges whether or not the subject includes any intruder by detecting his her face If...

Page 102: ...d when the motion sensor detects motion and click DETAIL The detection area configuration screen appears 5SEC 10SEC 15SEC 20SEC 30SEC 45SEC 1MIN 2MIN 3MIN 4MIN 5MIN CC Retains the alarm state as long as the motion alarm persists The terminal will not accept subsequent alarm signals until the set duration expires The alarm state will be retained for at least 5 seconds even if the motion is instanta...

Page 103: ...etection The higher the value the lower the sensitivity 1 to 9 6 In FACE DETECTION select ON to use the face detection function The face detection function judges whether or not the subject includes any intruder by detecting his her face If a human face is detected in the detection area when motion is detected the motion sensor will send a motion alarm A human face may not be detected if obscured ...

Page 104: ...AIL The video analytics configuration screen appears 5SEC 10SEC 15SEC 20SEC 30SEC 45SEC 1MIN 2MIN 3MIN 4MIN 5MIN CC Retains the alarm state as long as the motion alarm persists The terminal will not accept subsequent alarm signals until the set duration expires The alarm state will be retained for at least 5 seconds even if the motion is instantaneous The configured duration value will be reset to...

Page 105: ...ouse to draw detection areas You can draw up to four detection areas Each detection area has a serial number 1 to 4 and area designations A and B 3 Configuring detection conditions Select the LINE AREA radio button select a line area number and specify the detection conditions for it In this way configure detection conditions for all the detection lines and detection areas To delete a detection li...

Page 106: ...you selected AREA refer to the above figure on the right 4 In SENSITIVITY select the detection sensitivity You can adjust the detection sensitivity to prevent unwanted detection The higher the value the lower the sensitivity 1 to 9 5 Click TEST to check how the motion sensor works with the current settings If any motion is detected with respect to the detection line or detection area that line wil...

Page 107: ...ct under TRIGGER 4 Under TRIGGER configure the following alarm output conditions and click SET ALARM IN Specify the alarm input terminal to which the alarm input device is connected The ALARM OUT 1 terminal outputs an alarm signal when this terminal receives an alarm signal ALARM IN1 The terminal outputs an alarm signal when the ALARM IN1 terminal receives an alarm signal ALARM IN2 The terminal ou...

Page 108: ...UT TIME select how long you want the terminal to output the alarm signal and click SET The terminal will stop outputting the alarm signal when the set alarm output time expires 2SEC 5SEC 10SEC 15SEC 30SEC 45SEC 1MIN 2MIN 3MIN 4MIN 5MIN CC Stops outputting the alarm signal when the corresponding Remote Alarm button is clicked on the live screen To configure the ALARM OUT 2 terminal to output an ala...

Page 109: ...e camera Example Configuring recording conditions for ALARM EVENT1 1 In ALARM EVENT1 select ON 2 In TRIGGER select the recording trigger condition ALARM IN1 Triggers recording when the ALARM IN1 terminal receives an alarm signal ALARM IN2 Triggers recording when the ALARM IN2 terminal receives an alarm signal MOTION Triggers recording when the motion sensor detects motion in the subject ALARM OUT1...

Page 110: ...r the occurrence of an alarm 5 If you selected ON in PRE ALARM In DURATION select how long you want to perform pre alarm recording 5SEC 10SEC 15SEC 20SEC 30SEC 45SEC 1MIN 2MIN 3MIN 4MIN 5MIN The pre alarm recording duration setting applies commonly from the ALARM EVENT1 to ALARM EVENT3 settings 6 If you selected a JPEG stream in RECORD STREAM in FRAME RATE select the frame rate of the stream Selec...

Page 111: ... network failure LOG 0 to 100 Specify the storage area for the access and system logs 3 In SIZE FORMAT check that the storage capacity of the SD card 4GB for example is shown This field shows NO CARD when the camera has no card and FORMATTED when it has a formatted card 4 Click FORMAT An operation confirmation dialog box opens Click OK to start formatting the SD card When the format process is com...

Page 112: ...cording In AUTO DELETE enable or disable the auto delete function Use the auto delete function to automatically delete recorded data that has been stored for a long period For example setting this to 30DAYS causes recorded data to be deleted automatically when 30 days have elapsed after recording OFF 1DAY 2DAYS to 30DAYS 5 Click SET The settings are saved You are now ready to record video onto the...

Page 113: ... administrator 1 In E MAIL select ON to enable the e mail transmission function 2 In SSL select ON to use SSL communication If your e mail server supports SSL you can encrypt e mail transmission 3 Configure your e mail server Type the following information on your e mail server A SMTP SERVER ADDRESS Type the address of your SMTP server up to 64 alphanumeric characters B SMTP PORT NUMBER Type the i...

Page 114: ...sk colon semicolon single quote double quote less than sign greater than sign broken bar 4 To send a warning e mail automatically in the event of a failure select the WARNING check box and click SET A warning e mail will be sent in any of the following cases When an SD card error occurrs When the remaining recording area is reduced to the warning level 20 10 When recording was stopped because the ...

Page 115: ... the motion sensor detects motion in the subject ALARM OUT1 Sends an e mail when the ALARM OUT 1 terminal outputs an alarm signal ALARM OUT2 Sends an e mail when the ALARM OUT 2 terminal outputs an alarm signal NETWORK FAILURE Sends an e mail when the camera detects a network failure during network recording A If you selected NETWORK FAILURE In NETWORK FAILURE TIME select the time from the occurre...

Page 116: ...ere configure the subject and message text portions of the e mail An e mail consists of the following portions Subject Camera Title Data and time Camera s IP address Message TEXT The camera title date and time IP address will be included automatically 1 In SUBJECT type the subject title of the e mail You can type up to 32 alphanumeric characters 2 In TEXT type the message text and click SET You ca...

Page 117: ...mber is normally 21 default 3 In SERVER ADDRESS type the server address Then in USER ID and PASSWORD type the user ID and password respectively The number of characters you can type in these fields is as follows SERVER ADDRESS Up to 64 alphanumeric characters USER ID Up to 48 alphanumeric characters PASSWORD Up to 20 alphanumeric characters 4 To use the passive FTP mode in FTP PASSIVE select USE W...

Page 118: ...n steps 5 to 6 the renamed file name will not include the date time and alarm factor information Both the temporary and permanent files will be overwritten if the same file name exists 1 In TRIGGER select the image transmission trigger condition The setting items you are required to configure are displayed in accordance with the selected trigger condition INTERVAL Sends a still image in fixed inte...

Page 119: ...N 30MIN 1HOUR 2HOUR 3HOUR 4HOUR 5HOUR 6HOUR 8HOUR 12HOUR 24HOUR The interval options available when you selected ALARM IN1 2 MOTION or ALARM OUT1 2 in TRIGGER are only 1SEC to 15MIN In INTERVAL the pull down menu will only show options that do not exceed the DURATION setting 2 In JPEG IMAGE select the JPEG stream you want to send and click SET You can send JPEG images only You need to configure th...

Page 120: ...er or not to grant it access to the camera You can configure the access settings for up to 10 PCs Individual access policy AUTHORIZED Permits access to the camera REJECTED Rejects access to the camera If there are duplicate address subnet mask settings one in the uppermost row is valid Example 1 When the global access policy DEFAULT POLICY is set to AUTHORIZED and the individual access policy is s...

Page 121: ...4 Click SET The settings are saved Working with Administrator Configuration Screens 60 66 ...

Page 122: ...f the week and in START and END specify the start and end time of the recording Example 1 Configuring the camera to start recording at 1 00 and end recording at 19 00 every Sunday 18 hours Example 2 Select the desired day of the week and specify the start and end times of the recording If the end time is before the start time the system considers that the period extends to the next day and thus ch...

Page 123: ...ngs while the schedule is enabled the camera will perform recording according to the changed schedule If you schedule overlapping recording periods the longer one will take precedence If the configured periods overlap as shown below they will be combined into one long period Follow the steps below to define your holidays 1 Click HOLIDAY The HOLIDAY SETTINGS screen appears 2 In HOLIDAY select the d...

Page 124: ...4 Click SET and then BACK The setting is saved and the HOLIDAY SETTINGS section disappears Working with Administrator Configuration Screens 63 66 ...

Page 125: ...SET to reboot the camera system You can update the camera s firmware to the latest version 1 Click SET The FIRMWARE UPDATE screen appears 2 Click BROWSE and select the firmware updater file 3 Click EXECUTE The firmware update process starts When the update process is completed the camera system reboots and you reconnect to the camera automatically Once you reconnect to the camera redisplay the OPT...

Page 126: ...save confirmation dialog box and specify the backup destination file All the settings on the NETWORK SETTINGS screen and the DATE TIME setting on the CLOCK SETTINGS screen are not saved You can restore the saved configuration settings of the camera from a backup file 1 In COPY RECORDING AREA SETTINGS select whether or not to restore the settings including the recording area settings for the SD mem...

Page 127: ...ve the logs to an SD memory card if necessary A ACCESS LOG Shows the history of access to the camera in chronological order up to 100 entries Date and time user name authentication check result OK NG connection destination IP address B SYSTEM LOG Shows a history of system operations and errors in chronological order up to 200 entries Working with Administrator Configuration Screens 66 66 ...

Page 128: ...VDC HD3500 HD3500P Accessing the Camera Control Panel Tool Panel CAMERA SETTINGS Displaying LIVE video Transmitting Image Data Recording Others Q A1 11 ...

Page 129: ...you are using is configured to connect to the Internet via proxy server Change the Web browser settings so that the use of proxy server is disabled 3 The address you are trying to access is not a local address Enter a local address to access a camera located in the same network You cannot access a camera by entering a URL or router global address and camera port number registered with the dynamic ...

Page 130: ...as changed the password Configure the password settings again 2 Another user has changed the camera settings Access again after a while I get stuck at the Login screen The password is changed Check the password and try again The access lamp does not go on 1 The LAN cable that connects directly to the camera is broken Connect the LAN cable 2 The LAN cable has been unplugged Connect the LAN cable 3 ...

Page 131: ...e DIGITAL PTZ button is not operable when you have set DIGITAL PTZ to OFF on the VIDEO AUDIO SETTINGS screen The Remote Alarm buttons are operable only when you have set ALARM OUT 1 2 to REMOTE on the ALARM SETTINGS screen The MENU button does not respond Only the admin and operator1 users have the operation privilege for the configuration screens Without the required operation privilege you will ...

Page 132: ...RT or LONG You cannot configure the electronic shutter settings if you have set SENSE UP in IRIS Set SENSE UP in IRIS to OFF I cannot turn off the AGC 1 You cannot set AGC to OFF when DAY NIGHT is set to AUTO Set DAY NIGHT to COLOR or B W 2 You cannot set AGC to OFF when SENSE UP in IRIS is set to ON Set SENSE UP in IRIS to OFF Q A 5 11 ...

Page 133: ...nge the settings to browse H 264 using HTTP or browse using JPEG I cannot install the H 264 Plug In included in the supplied CD ROM 1 The OS of your PC is not a recommended OS The OS must be Windows Vista Windows XP Home Edition or Windows XP Professional SP2 or later for the H 264 Plug In to run 2 You are not logged into the PC with administrator privileges To install the H 264 Plug In in a PC yo...

Page 134: ...tiple accesses to the camera some are from narrowband networks Change the minimum bit rate for video streaming to a large value 2 There are multiple accesses or accesses with request for multiple resolutions Increasing the number of accesses or simultaneous streamings with different resolutions may decrease the recording rate and or image quality Lower the resolution image quality and or recording...

Page 135: ...ely click DAY NIGHT on the CAMERA SETTINGS screen and set DAY NIGHT to AUTO to enable the Day Night function 2 The color quality for your PC monitor is configured to less than 16 bits On the Display Properties Settings tab configure the Color quality setting for your PC to 16 bits or more The image contains white spots or colored light spots You are using the camera in a dark place Or you are reco...

Page 136: ...r requires authentification Contact your network administrator and change the authentication setting according to the SMTP server setting This camera supports the two authentication methods SMTP and POP3 POP before SMTP 4 Transfer is blocked by the Outbound Port 25 Blocking OP25B implemented by your provider Select the SMTP authentication for the camera and change the destination e mail server por...

Page 137: ...h on the SD memory card 5 You may have removed the SD memory card without first stopping the data write Format the SD memory card Furthermore the SD memory card may be damaged if you remove it while it is being accessed Before removing an SD memory card stop recording by proceeding as follows Method for stop recording Set SD MEMORY CARD to NO USE on the SD MEMORY CARD screen I cannot play back The...

Page 138: ...configured correctly Select NETWORK and configure the GATEWAY settings again 2 The NTP server address is not configured correctly Select CLOCK and configure the NTP SERVER ADDRESS settings again 3 Adjustment by NTP is not set as the method for automatic time adjustment Select CLOCK and set CLOCK ADJUST to ON NTP The date and time information indicated on the live screen does not reflect the clock ...

Page 139: ...VDC HD3500 HD3500P Copyright Notice How to use this manual Copyright Notice How to Use This Manual1 8 ...

Page 140: ...heir respective owners The SDHC Logo is a trademark The following license is applied to OpenSSL LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to Open...

Page 141: ...SED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyr...

Page 142: ...the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LI...

Page 143: ...tly opened at the main window is highlighted so the current location among the manual can be easily confirmed 2 TITLE window This window shows the headline of the current topic This TITLE window never scrolls not to hide the headline 3 MAIN window This window shows the main detail contents Copyright Notice How to Use This Manual 5 8 ...

Page 144: ...LE window will display the previous page or the next page respectively 2 Page end is located at the end of the page This mark is also linked to the top of the page Click on this mark to jump to the top of the page Copyright Notice How to Use This Manual 6 8 ...

Page 145: ...t be configured on other menu screens Caution Indicates prohibited or restricted operating and setting instructions This manual uses the following notations to present user interface related information Information such as the screen title is represented in all uppercase alphabetic letters as displayed on the screen Example NETWORK SETTINGS Information such as operation buttons and icons are repre...

Page 146: ...quotes Example ON 80 Each section describing a configuration procedure begins with a screenshot of the corresponding initial configuration screen The purpose of this screenshot is to show you the factory default value for each setting item provided on the screen Copyright Notice How to Use This Manual 8 8 ...