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EN-45

Troubleshooting

Refer to the symptoms and solutions listed below before sending the digital video 
camera for repairs. If the problem persists, contact your local reseller or service 
center.

Symptom

Cause

Solutions / Corrective 
Actions

The power does not 
come on.

The battery is not inserted.

Insert the battery correctly.

The battery is exhausted.

Recharge the battery.

The battery or 
video camera feels 
warm.

Long period of continuous use 
of the video camera.

Even if press the 
shutter button, the 
digital video does 
not shoot.

The SD/SDHC memory card 
does not have any free 
capacity.

Insert a new SD/SDHC memory 
card, or delete unwanted files.

The video camera is not in 
shooting mode.

Set the video camera to shoot-
ing mode.

The SD/SDHC memory card 
is write-protected.

Remove the write-protection.

The video camera 
cannot focus.

The lens is dirty.

Wipe clean with a soft, dry cloth 
or lens paper.

The distance to the subject is 
smaller than the effective range.

Place your subject within the 
effective focus range.

Files cannot be 
deleted.

The file is protected.

Cancel protection.

The SD/SDHC memory card 
is write-protected.

Remove the write-protection.

Cannot download 
images.

The free space on the hard 
disk in your computer may be 
insufficient.

Check whether the hard disk has 
a space for running Windows, 
and if the drive for loading image 
files has a capacity at least that 
of the memory card inserted in 
the video camera.

Summary of Contents for VPC-HD100 - High-Definition Camcorder

Page 1: ......

Page 2: ...llation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circui...

Page 3: ...come with your camera may be different from those described in this manual This is due to the fact that different retailers often specify slightly different product inclusions and accessories to suit their market requirements customer demographics and geographical preferences Products very often vary between retailers especially with accessories such as batteries chargers AC adapters memory cards ...

Page 4: ...pair the camera This might cause fire or electric shock For repair or internal inspection ask the store of purchase Do not use the camera in areas near water This might cause fire or electric shock Take special care during rain snow on the beach or near the shore Do not place the camera on inclined or unstable surfaces This might cause the camera to fall or tilt over causing damage Keep the batter...

Page 5: ...a precision instrument Do not drop it strike it or use excessive force when handling the camera This might cause damage to the camera Do not use the camera in humid steamy smoky or dusty places This might cause fire or electric shock Do not remove the battery immediately after long period of continuous use The battery becomes hot during use Touching a hot battery might cause burns Do not wrap the ...

Page 6: ... radio frequency energy and if not installed and used in accordance with instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged t...

Page 7: ... waste Note If a chemical symbol is printed beneath the symbol mark this chemical symbol means that the battery or accumulator contains a heavy metal at a certain concentration This will be indicated as follows Hg mercury Cd cadmium Pb lead In the European Union there are separate collection systems for used electrical and electronic equipment batteries and accumulators Please despose of them corr...

Page 8: ...h FCC Standards FOR HOME OR OFFICE USE Model number VPC HD100 Trade Name SANYO Responsible party SANYO FISHER COMPANY Address 21605 Plummer Street Chatsworth California 91311 Telephone No 818 998 7322 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference...

Page 9: ...is is normal and not a malfunction The camera may feel warm after a long period of continuous use This is normal and not a malfunction If the battery is not to be used for a long period of time remove it from the camera to prevent leakage or corrosion and store it after no battery power is left Stored for a long time in a fully charged condition its performance may be impaired Always keep the batt...

Page 10: ...tion Technology 25 Setting Manual White Balance 26 AUDIO MODE 26 Recording Audio Files 26 Playing Back Audio Files 27 PLAYBACK MODE 27 Playing Back Video Clips 27 Playing Back Still Images 28 Playing Back Still Images Video Clips on TV 28 Connecting the Digital Video Camera to HDTV 28 Connecting for Standard TV 29 Thumbnail Display 29 Slide Show Display 30 Protecting Images Video Clips Audio Files...

Page 11: ...kage Contents Carefully unpack your digital video camera and ensure that you have the following items Common Product Components Digital video camera Software CD ROM USB cable AV cable YPbPr HD out cable Earphone Camera strap Camera pouch Rechargeable lithium ion battery Battery charger Quick start guide Instruction manual Common Optional Accessories SD SDHC memory card Accessories and components m...

Page 12: ...EN 11 GETTING TO KNOW YOUR DIGITAL VIDEO CAMERA Front View 1 2 3 4 5 6 7 1 Lens 2 LED assist light 3 Speaker 4 Battery cover 5 Strap holder 6 DC door 7 Tripod mount ...

Page 13: ...n 5 X Right button O Focus button 6 T Down button MENU Menu button 7 OK Record Shutter button 8 T Zoom in telephoto button 9 W Zoom out wide angle button Thumbnail button 10 W Left button Assist light button 11 Power button 12 USB or AV OUT terminal 13 HDTV terminal 14 SD SDHC memory card slot 15 Earphone jack 16 LCD monitor ...

Page 14: ...sc 1 Fluoresc 2 Tungsten Manual WB 11 Image quality y Fine x Standard w Economy 12 Video size 1440 x 1080 1280 x 720 VGA 640 x 480 13 Zoom status bar 1 2 3 4 11 10 5 6 7 8 9 12 13 Camera Mode 1 Camera mode icon 2 Available number of shots 3 Storage media 4 Battery condition 5 Focus setting Blank Normal O Macro Q Infinity Z Face detection 6 Assist light ON 7 Scene mode 8 Image stabilization icon 9 ...

Page 15: ...back Mode Video Mode 1 Video playback mode icon 2 Elapsed time 3 Storage media 4 Battery condition 5 Folder and file number 6 Volume indicator 7 Video status bar 8 Playback indicator 1 4 6 7 5 2 3 3 2 1 4 5 6 7 8 Recording 1 Recording indicator 2 Status indicator recording Camera Mode 1 Image playback mode icon 2 Storage media 3 Battery condition 4 Folder and file number 2 1 4 2 1 3 ...

Page 16: ...itle 7 MP3 list 8 MP3 menu 9 Playback indicator 10 Play mode indicator 11 MP3 status bar 2 1 4 8 9 10 11 6 5 7 3 Audio Playback Mode 1 Audio playback mode icon 2 Elapsed time 3 Storage media 4 Battery condition 5 Volume indicator 6 File name ex 100 0001 7 Playback indicator 8 Audio status bar 2 1 4 7 6 5 8 3 ...

Page 17: ... the cover and make sure it is locked securely Be sure to format the SD SDHC memory card with this video camera before its initial usage To prevent valuable data from being accidentally deleted from an SD SDHC memory card you can slide the write protect tab on the side of the SD SDHC memory card to LOCK To save edit or delete data on an SD SDHC memory card you must unlock the card To prevent damag...

Page 18: ...arted and lights green when charging is completed The LED also lights green if no battery is inserted into the charger Charging time varies according to the ambient temperature and the status of battery Remove the battery after charging is completed The battery may feel warm after it has been charged or immediately after being used This is normal and not a malfunction When using the camera in cold...

Page 19: ...operated for a defined period of time To resume operation turn the power on again Refer to section in this manual titled Auto Off in the setup menu for further details LED Indicators Indicators State Description Activity Status LED Solid green The digital video camera is powering up Status LED Solid green The digital video camera is ready to record images or videos Status LED Blinking green USB co...

Page 20: ...ting to rotate it Rotate the LCD panel carefully with the correct direction Over rotation or rotating to the wrong direction may damage the hinge that connects the LCD monitor to the digital video camera Avoid touching the LCD monitor when moving the LCD panel Cautions Do not hold the digital video camera by only holding the LCD panel Be careful not to block the lens microphone or LED lights with ...

Page 21: ...MENU buttons The time is displayed in 24 hour format After confirming all settings are correct press the button 5 To exit from the Setup menu press the f O button Choosing the Language Specify in which language menus and messages are to be displayed on the LCD monitor 1 Press the MENU button 2 Select Setup menu with the f O button 3 Select Language with the c MODE d MENU buttons and press the butt...

Page 22: ...th the f O button 3 Select Format with the c MODE d MENU buttons and press the button 4 Select Yes with the c MODE d MENU buttons and press the button To cancel formatting select No and press the button 5 To exit from the Setup menu press the f O button Exit OK Setup Language Beep Format LCD Bright Date Time English On Next Menu 0 Next Menu Exit Format Card OK Format No Yes ...

Page 23: ...nds on the storage media size and the subject to be recorded If the acess speed of your SD SDHC memory card is not fast enough for recording video clips in the currently selected size the recording will stop In this case select a video quality lower than the current one When using SDHC memory card to record high resolution video clips higher than Class 4 is recommended to prevent recording from di...

Page 24: ...on the zoom status bar At 1440 x 1080 video mode the preview can reach digital zoom to 2x At 1280 x 720 and 640 x 480 video mode the preview can reach digital zoom to 4x 2 Press the button to capture record the image video clip To activate digital zoom function set Digi Zoom to On in the capture or video menu Using the Assist Light When capturing still images video clips in dark places you can tur...

Page 25: ... as the top priority face main focus frame and gray ones around the other faces 2 Press the button halfway down to lock the focus The main focus frame simultaneously turns green If the top priority face is out of focus all frames will be disappeared from the screen 3 Press the button down fully to capture your image Subjects that are not suitable with this function a A person is wearing glasses su...

Page 26: ...ual WB with the c MODE d MENU buttons and press the button 4 Select New WB and press the button To use the previously set white balance data select Use Data and press the button 5 Point the video camera at a white paper or white slate and press the button When the manual white balance is stored COMPLETE will be displayed and the video camera returns to recording mode Exit OK Manual WB Use Data New...

Page 27: ...on to switch to audio mode 2 Press the button to start audio recording To stop recording press the button Playing Back Audio Files 1 Press the button 2 Select the desired audio clip with the e f O buttons 3 Press the button to begin playback To pause press the button again To stop playback press the d MENU button To adjust the volume use the W T buttons ...

Page 28: ...n and return to the start of the video clip Video clips cannot be displayed rotated or enlarged To play the video clip back on your computer you may use Windows Media Player 9 above version Windows Vista user may use Windows Movie Maker Playing Back Still Images 1 Press the button The last recorded file appears on the LCD monitor 2 Select the desired image with the e f O buttons 3 Press the T butt...

Page 29: ...amera to HDTV HD TV High Definition Television is a digital television broadcasting system with better res olution than traditional television systems It can perform HD 720P high resolution quality 1 Connect one end of the YPbPr HD out cable into the Video IN port on the HDTV and the other end into the HDTV terminal of the digital video camera 2 Connect one end of the AV cable into the Audio IN so...

Page 30: ...nction enables you to play back your still images automatically in sequential order as a slideshow This is a very useful and entertaining feature for reviewing captured images and for presentations 1 In the playback mode press the MENU button 2 Select Slide Show with the c MODE d MENU buttons and press the button 3 Select the desired interval time with the c MODE d MENU buttons and press the butto...

Page 31: ...protection perform step 1 to 5 again Protecting All Files 1 Select All from the Protect menu and press the button 2 Select Lock with the c MODE d MENU buttons and press the button All stored files are protected To cancel all protection perform the above steps and select Unlock in step 2 To cancel protection for one specific file perform above step 1 to 5 of Protecting One File The protect icon A i...

Page 32: ... 3 Press the MENU button 4 Select Delete File or Delete All with the c MODE d MENU buttons and press the button Delete File Deletes the current file Delete All Deletes all files 5 Select Yes to delete Select No to cancel 6 Press the button to confirm Exit OK Play No Yes Delete File Delete All Protect 5 Sec Single Slide Show ...

Page 33: ...de 2 Press the W button to enter the MP3 List and select the MP3 file you wish to playback Press the button to confirm 3 Press the button to begin playback To pause press the button again To adjust the volume use the W T buttons 4 To stop playback press the d MENU button To delete MP3 files connect the digital video camera to your computer Select and delete the files via the computer For further i...

Page 34: ...cordance with the shooting conditions Blank Auto O Portrait C Night F Sports N Landscape K Sunset X Beach Snow Y Spotlight N User Setting Self timer This activates the self timer and sets the delay time Blank Off e2s 2 Sec e10s 10 Sec Size This sets the size of the video clips that will be captured 1440 x 1080 1280 x 720 VGA 640 x 480 Quality This sets the quality compression at which the video cl...

Page 35: ...Cloudy Fluoresc 1 Fluoresc 2 Tungsten Manual WB Digi Zoom This sets whether or not to use digital zoom at the time of photography On Off Metering This sets the metering method for calculating the exposure Center Averages the light metered from the entire frame but gives greater weight to the subject matter in the center Spot A very small portion of the center of the screen is measured and the expo...

Page 36: ...titled Self timer in Video Menu page 33 for further details Size This sets the size of the images that will be captured 7 7m 3200 x 2400 FW interpolation 5m 2560 x 1920 3m 2048 x 1536 1m 1280 x 960 VGA 640 x 480 Quality Refer to the section in this manual titled Quality in Video Menu page 33 for further details EV Refer to the section in this manual titled EV in Video Menu page 34 for further deta...

Page 37: ... Auto exposure bracketing capture mode T Continuous Captures 3 images continuously Image Stab This sets whether or not to use image stabilization at the time of photography This function minimizes the influences of hand shaking when you want to capture an image Off On Metering Refer to the section in this manual titled Metering in Video Menu page 34 for further details Color Refer to the section i...

Page 38: ... the menu press the e button Delete File Refer to section in this manual titled Deleting Images Video Clips Audio Files page 31 for further details Delete All Refer to section in this manual titled Deleting Images Video Clips Audio Files page 31 for further details Slide Show Refer to section in this manual titled Slideshow Display page 29 for further details Protect Refer to section in this manua...

Page 39: ...ress the button to enter its respective menu 4 Select the desired setting with the c MODE d MENU buttons and press the button 5 To exit from the menu press the e button Play Mode Set the playback mode of the MP3 files Single Play a single MP3 file All Play all MP3 files Repeat Set the repeat mode of the MP3 files Off Play the listed files only once On Play the listed MP3 files repeatedly Exit Play...

Page 40: ...d each time you press the digital video camera s buttons On Off Format Refer to section in this manual titled Formatting the Memory Card page 21 for further details LCD Bright This sets the brightness of the LCD monitor screen The adjustment range is from 5 to 5 Date Time Refer to section in this manual titled Setting the Date and Time page 20 for further details Auto Off If no operation is perfor...

Page 41: ...digital video camera NTSC PAL Light Freq The function allows to change the light frequency of environment to 60 Hz or 50 Hz 50 Hz 60 Hz Sys Reset Return all basic settings to the digital video camera s default settings No Yes Version This display the firmware version of the digital video camera ...

Page 42: ...coder is designed for H 264 decode MP4 H 264 playback system requirements At least 512MB of RAM 64MB or higher video card Windows 2000 Service Pack 4 or XP or Vista 32 or Vista 64 DirectX 9 0b or higher Audio format 48KHz HE AAC or AAC Resolution fps CPU requirements 640 x 480 30 fps 2 4 GHz Intel Pentium 4 or higher 1280 x 720 30 fps 3 2 GHz Intel Pentium D dual core or higher 1440 x 1080 30 fps ...

Page 43: ...our recorded images video clips audio files will be inside these folders 8 Copy and paste or drag and drop files to a folder on your computer Copy MP3 files from your computer into the MP3 folder of your SD SDHC memory card 9 To delete files simply select the unwanted files and delete Mac users Double click the untitled or unlabeled disk drive icon on your desktop iPhoto may automatically launch N...

Page 44: ...Length 6 4 32 mm Focus range Macro Wide 10cm infinity Tele 1m infinity Standard Wide 50cm infinity Tele 1m infinity Shutter speed 1 1 4000 sec LCD monitor 2 5 full color LTPS LCD 153K pixels Self timer 10 sec delay 2 sec delay Exposure compensation 1 8EV 1 8EV in 0 3EV increments White balance Auto Daylight Cloudy Fluoresc 1 Fluoresc 2 Tungsten Manual WB ISO Auto 64 100 200 400 Standard Output Sen...

Page 45: ...0 x 480 y Fine 00 05 14 00 10 44 00 21 40 00 43 42 01 26 21 02 50 50 05 41 47 x Standard 00 06 15 00 12 47 00 25 48 00 52 01 01 42 44 03 23 15 06 46 37 w Economy 00 07 43 00 15 47 00 31 51 01 04 12 02 06 50 04 10 56 08 22 02 Size Quality SD SDHC memory card capacity 128MB 256MB 512MB 1GB 2GB 4GB SDHC 8GB SDHC 7 7m 3200 x 2400 FW interpolation y Fine 32 67 138 278 545 1091 2194 x Standard 42 89 184...

Page 46: ...mory card or delete unwanted files The video camera is not in shooting mode Set the video camera to shoot ing mode The SD SDHC memory card is write protected Remove the write protection The video camera cannot focus The lens is dirty Wipe clean with a soft dry cloth or lens paper The distance to the subject is smaller than the effective range Place your subject within the effective focus range Fil...

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