EN-64
TROUBLESHOOTING
Refer to the symptoms and solutions listed below before sending the camera for repairs. If the problem
persists, contact your local reseller or service center.
Power Supply
Symptom
The power does not come
on.
The power cuts out during
use.
The battery runs out quickly.
The battery or camera feels
warm.
Cause
The battery in not inserted.
The battery is exhausted.
The camera was left unattended and
unused, so the auto power off cuts it off.
It is being used in extreme low
temperature.
Many shots are being captured in
dark places inside, requiring flash.
The battery is not fully charged.
T h e b a t t e r y i s n ot u s e d for a n
ex t e n d e d p e r i od of t i m e a f t e r
charged.
Long period of continuous use of the
camera or the flash.
Solution
Insert the battery correctly.
Recharge the battery.
Turn the power back on.
F u l l y c h a r g e t h e b a t t e r y a n d
discharge it for at least one complete
cycle before use to maximize its
performance and lifetime.