77
Tr
oub
les
hoo
ti
ng
Troubleshooting
For detailed information, visit the website of SANYO Electric Co., Ltd. as below.
・
From W54SA
：
Press
W
for more than one second. (SANYO Keitai Planet, in Japanese only)
・
From PC
：
http://www.sanyo-keitai.com (SANYO Keitai Arena, in Japanese only)
Symptom
Item to Check
Solution
Page
Cannot turn the
power ON.
Is the battery pack
charged?
Charge the battery pack.
Did you press
F
for more than one
second?
Press
F
for more than one
second.
Cannot make a call. Does
appear
on the screen?
Try to make the call again at the
place where
does not appear
on the screen.
Did you include the
area code?
If you are making a call to a phone
other than a cellphone, include the
area code, even when calling from
the same city.
Is the power turned
ON?
Press
F
for more than one
second.
Did you press
N
?
Press
N
after entering the phone
number.
Cannot receive
calls.
Does
appear
on the screen?
Move to a place where
does
not appear on the screen.
Is the power turned
ON?
Press
F
for more than one
second.
The battery runs out
in a short time.
Have you used "EZ
Television (1Seg)",
"Videophone" or
"LISMO Player", etc.
for a long time?
EZ apps (BREW
®
) such as EZ
Television (1Seg) may consume a
large amount of battery. Note that
"Videophone" and the "LISMO
Player", etc., also require a large
amount of battery power.
―
Do you often use
W54SA in standby
where
appears?
Move to a place where
does
not appear on the screen.
Keys do not
respond.
Is the power turned
ON?
Press
F
for more than one
second.
The power is turned off
after an alarm sounds.
The battery pack
level is low.
Charge the battery pack.
Calls are answered
automatically.
Is Answer Memo
ON?
Turn Answer Memo OFF by
pressing
C
for more than one
second.
Cannot hear the
other party's voice.
Is the receiver
volume setting high
enough?
Press
u
while talking. The volume
of the other party is increased.
