Sapido RM-1802, User Manual

Page 1: ...User Manual ADSL 2 Modem Router Wireless N ADSL 2 Modem Router RM 1802 Networking ...

Page 2: ... 1 Network Testing 17 1 6 2 Testing with Internet Browser 17 1 6 2 1 Testing with DOS Windows XP Platform 17 Chapter 2 Hardware Installation 20 Chapter 3 Configuration 21 3 1 WAN Configuration 21 3 1 1 WAN 21 3 1 1 1 WAN 21 3 1 1 2 ATM 22 3 1 1 3 ADSL 23 3 2 LAN configuration 24 3 2 1 LAN 24 3 2 1 1 LAN 24 3 2 1 2 DHCP 25 3 2 1 3 DHCP Static 25 3 3 WLAN Configuration 26 3 3 1 WLAN 26 3 3 1 1 Basic...

Page 3: ...5 1 Installation 41 5 2 LED 41 5 3 IPAddress 41 5 4 OS Setting 42 5 5 ADSL2 2 Broadband Router Setup 43 5 6 Wireless LAN 45 5 7 Support 47 5 8 Others 48 Chapter 6 Appendices 49 6 1 Operating Systems 49 6 2 Browsers 49 6 3 Communications Regulation Information 49 ...

Page 4: ...nto an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution 1 The device complies with Part 15 of the FCC rules Operation is subject to the following conditions 2 This device may not cause harmful interference and this device must accept any interference received including interference that may caus...

Page 5: ...centre of Ny Ålesund Russian Federation none Only for indoor applications Note Please don t use the product outdoors in France CE Statement of Conformity Our product has been tested in typical configuration by Ecom Sertech Corp and was found to comply with the essential requirement of Council Directive on the Approximation of the Laws of the Member Sates relating to Electromagnetic Compatibility 8...

Page 6: ...ight of the chair so your thighs are horizontal and your feet flat on the floor The back of the chair should support your lower back lumbar region CE Statement of Conformity Our product has been tested in typical configuration by Ecom Sertech Corp and was found to comply with the essential requirement of Council Directive on the Approximation of the Laws of the Member States relating to Electromag...

Page 7: ...less network 1 2 Features High speed Internet connection ADSL2 2 Broadband Router is ITU T ADSL2 and ADSL2 compliant and provides high speed Internet connection Furthermore ADSL2 2 Broadband Router can auto detect connect parameter to meet each ISP Wired Wireless All in one Not only Ethernet wired ADSL2 2 Broadband Router also has 802 11n Wi Fi wireless for user to choose Rigorous Security mechani...

Page 8: ...http www sapido com tw User Manual v1 0 0 8 information and status ADSL2 2 Broadband Router also provide remote management like SNMP Telnet TFTP TR 069 ...

Page 9: ...0Mbps Switch Controller Interfaces ADSL Port 1 x RJ 11 for ADSL line connection LAN Port 4 x 10 100Mbps RJ 45 with auto MDI MDIX Wireless Wireless Standards IEEE 802 11b g n Antenna External 3dBi x1 Peak Gain of the Antenna 2 27dBi 2 45GHz Other Physical LED Indicators Power x1 ADSL x1 LAN x4 Wireless WPS x1 Buttons Reboot button Reset button one sec for reboot ten seconds for restore to factory d...

Page 10: ...ion Requirement Operating Temp 0 C 40 C 32 F 104 F Storage Temp 20 C 70 C 4 F 158 F Operating Humidity 10 to 85 Non Condensing Storage Humidity 5 to 90 Non Condensing Power Supply Power Adapter DC12V 1A Note 1 Firmware Upgrade available through download ...

Page 11: ...dapter DC12V 1A RJ 11 RJ 11 ADSL port for connecting to ADSL line Reset Button Press Reset button over 10 seconds When status indicator turns from flashing to solid the process is completed All settings are back to default Ethernet Port 4 RJ 45 Ethernet 10 100 Ports Power button Power on off device ...

Page 12: ...120ms Training with DSLAM ADSL x 1 ADSL port activity Green Blinking 30ms ADSL interface Tx Rx activity On Connected at 100Mbps Green Blinking 30ms 100Mbps Tx Rx activity On Connected at 10Mbps LAN x 4 LAN port activity Green Blinking 120ms 10Mbps Tx Rx activity On Wireless is active Green Blinking 30ms Wireless data is transmitting receiving Wireless WPS x 1 Wireless activity WPS status Reddish O...

Page 13: ...avigator 7 x Apple Safari 2 03 or higher version At lease one 802 11b 802 11g or 802 11n wireless adapter for wireless clients Recommended OS Windows 2000 Windows XP Windows Vista Windows 7 Linux 1 5 WAN Network Plug and Play WAN Type auto detection When using Ethernet auto connection Auto detection mode only applies on PPPoE DHCP PPTP and L2TP Router will detect WAN type and load the settings fro...

Page 14: ...uter please make sure your IP is in the automatic IP position or you adjust it manually in order to activate the Internet network from home to Internet If you don t know how to enter the settings please follow the steps as below Step 1 Go to Start Settings Network Connections and then select Local Area Connection Step 2 Click on Properties ...

Page 15: ... Protocol TCP IP Step 4 1 For getting IP automatically if you are one of the users under ADSL2 2 Broadband Router please skip Use the following IP address and then select Obtain an IP address automatically and Obtain DNS server address automatically and then click on OK button ...

Page 16: ...r Print Server for example Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 Note If you configure your computer s IP Address manually it needs to be on the same network segment For example IP Address 192 168 1 xxx xxx can be any number between 2 and 253 but it can t be repeated we use 100 to be the example Subnet Mask 255 255 255 0 Gateway 192 168 1 1 this is the IP address of ADSL2 2 Broadba...

Page 17: ...er and Testing with Dos 1 6 2 Testing with Internet Browser Open an Internet Browser such as Internet Explore or Netscape Input a valid web address you like for example http www yahoo com in the web address blank and then press enter If the website appears that means your Internet is working under normal situation 1 6 2 1 Testing with DOS Windows XP Platform Step 1 Go to start Run ...

Page 18: ... Prompt window appears Step 3 Input ipconfig in the flashing area then press enter You will get an IP Address 192 168 1 100 for example and Default Gateway as 192 168 1 1 Step 4 Ping a legal WAN Address such as 192 168 1 1 If Internet works it will show Reply from 192 168 1 1 bytes 32 time 3ms TTL 64 for example ...

Page 19: ...http www sapido com tw User Manual v1 0 0 19 If it can t work it will show Request timed out ...

Page 20: ...SL2 Wireless Router designed for home and SOHO It is ADSL2 and ADSL2 compliant and supports 24Mbps downstream which is three times fast than traditional ADSL Users can connect Internet via ADSL line provided by ISP In the near side PC or device can connect ADSL2 2 Broadband Router via Ethernet or Wi Fi with IEEE 802 11n ...

Page 21: ...are there parts WAN ATM ADSL 3 1 1 1 WAN The DSL WAN connection can be separated virtually into multiple channels by assigning different VPI VCI in each Permanent Virtual Circuit PVC In each PVC you can also set the connection protocol to be PPP Dynamic IP Static IP or Bridge mode Notice The Connect and Disconnect button will be enable only when the connect type of PPPoE and PPPoA is Manual ...

Page 22: ...http www sapido com tw User Manual v1 0 0 22 3 1 1 2 ATM This page is used to configure the parameters for the ATM of your ADSL Router Here you may change the setting for QoS PCR CDVT SCR and MBS ...

Page 23: ...3 1 1 3 ADSL This page allows you to choose which ADSL modulation settings your modem router will support ...

Page 24: ...LAN configuration 3 2 1 LAN Please click Setup LAN to configure There are there parts LAN DHCP DHCP Static 3 2 1 1 LAN This page is used to configure the LAN interface of you ADSL Router Herer you may change the setting for IP address subnet mask etc ...

Page 25: ...CP This page can be used to configure the DHCP mode None DHCP Relay or DHCP server 3 2 1 3 DHCP Static This page lists the fixed IP MAC address on your LAN The device distributes the number configured to hosts on your network as they request Internet access ...

Page 26: ...al v1 0 0 26 3 3 WLAN Configuration 3 3 1 WLAN Please click Setup WLAN to configure There are five parts Basic Security Access Control Advanced WPS 3 3 1 1 Basic This page is used to configure the parameters for your wireless network ...

Page 27: ... Keys could prevent any unauthorized access to your wireless network 3 3 1 3 Access Control If you choose Allowed Listed only those clients whose wireless MAC address are in the access control list will be able to connect to your Access Point When Deny Listed is selected these wireless clients on the list will not be able to connect the Access Point ...

Page 28: ... 0 28 3 3 1 4 Advanced These settings are only for more technically advanced users who have a sufficient knowledge about wireless LAN These settings should not be changed unless you know what effect the changes will have on your Access Point ...

Page 29: ...ncryption and authentication WPS can be enabled by 2 methods 1 PBC Push button configuration Method in which the user simply has to push a button either an actual or a virtual one on both WPS devices to connect 2 PIN Personal Identification Number Method in which a PIN has to be taken either from a sticker label or from the web interface of the WPS device This PIN will then be entered in the AP or...

Page 30: ...http www sapido com tw User Manual v1 0 0 30 or 2 Open the Wireless Utility of your wireless card and click its PBC button to start auto pairing ...

Page 31: ...http www sapido com tw User Manual v1 0 0 31 3 While scanning is successful the information of the wireless card appears in the windows below ...

Page 32: ...ireless card Follow its PIN instruction to get a new PIN number Write it down 2 Open menu Wi Fi Protected Setup of 11N Broadband router input the PIN number from the wireless card then click Start PIN 3 Back to Wireless Utility and press the Start PIN button to complete the auto paring process ...

Page 33: ...for Network Address Translation It allows the internal IP addresses of many computers on a Local Area Network LAN to be translated to one public address saving users cost It also plays a security role by obscuring the true IP addresses of important machines from potential hackers on the Internet For convenience we called a router having the NAT facility as a NAT enabled router ...

Page 34: ... so others can access the server through the Gateway 3 4 2 Visual DMZ Virtual DMZ allows you to expose one computer to Internet so that all inbound packets will be redirected to the computer you set It is useful while you run some applications that use uncertain incoming ports Please use it carefully 1 Enable DMZ ...

Page 35: ...Virtual DMZ for the Router 2 DMZ Host IP Address This field stands for the destination IP address that you like to redirect the matched packet to 3 Apply Changes Reset Click on Apply Changes to save the setting data Or you may click on Reset to clear all the input data ...

Page 36: ...r for you to use FTP Webcam and Printer remotely Dynamic DNS allows you to make an assumed name as a dynamic IP address to a static host name Please configure the dynamic DNS below Please select Dynamic DNS under the IP Config folder and follow the instructions below to enter the Dynamic DNS page to configure the settings you want If you don t have a DDNS account please follow the steps to complet...

Page 37: ...http www sapido com tw User Manual v1 0 0 37 Step 2 Fill in the form as required and then click on Create Account button ...

Page 38: ... com tw User Manual v1 0 0 38 Step 3 When you got this account created message close it and check your mailbox You would get a mail from DynDNS website Step 4 Click on the indicated address within your mail to confirm ...

Page 39: ...com tw User Manual v1 0 0 39 Step 5 Click on login Step 6 Click My Services after logging in Step 7 Click Add New Hostname Step 8 Put in your favorite hostname and service type and then click Create Host after finished ...

Page 40: ...http www sapido com tw User Manual v1 0 0 40 Step 9 Your hostname has been created when you see the following page ...

Page 41: ...tage is suitable or check if the power supply is out of order 2 The Internet browser still cannot find or connect to ADSL2 2 Broadband Router after verifying the IP address and LAN cable the changes cannot be made or password is lost A In case ADSL2 2 Broadband Router is inaccessible you can try to restore its factory default settings Please press the Reset button and keep it pressed for over 10 s...

Page 42: ...hat your Ethernet connect properly and securely Make sure that you ve plugged in the power cord Possible Solution 2 Make sure that your PC is using an IP address within the range of 192 168 1 2 to 192 168 1 254 Make sure that the address of the subnet mask is 255 255 255 0 If necessary the Default Gateway data should be at 192 168 1 1 To verify these settings perform the following steps Windows 95...

Page 43: ...Advanced and then click on Proxies 5 Select Direct connection to the Internet and click on OK button 6 Click on OK button 3 Q Web page hangs corrupt downloads or nothing but junk characters is being displayed on the screen What do I need to do A Force your NIC to 10Mbps or half duplex mode and turn off the Auto negotiate feature of your NIC as a temporary measure Please look at the Network Control...

Page 44: ...hould update ADSL2 2 Broadband Router s Flash Code using Firmware Upgrade on the System Management menu of ADSL2 2 Broadband Router Settings 4 Q Why is that I can ping to outside hosts but cannot access Internet websites A Check the DNS server settings on your PC You should get the DNS servers settings from your ISP If your PC is running a DHCP client remove any DNS IP address setting As the route...

Page 45: ...ntation of encryption also includes the use of a shared key A HEX key is the most common but other formats are also used This key identifies the workstation to the router as a trusted member of this network Different manufacturers can implement this key technology in ways that might prevent them from working correctly with another vendor s products So pay attention to detail is going to be the key...

Page 46: ...io interference is causing a problem see if connection is possible when close to the Wireless Access Point Remember that the connection range can be as little as 100 feet in poor environments 3 Q Wireless connection speed is very slow A The wireless system will connect at highest possible speed depending on the distance and the environment To obtain the highest possible connection speed you can ex...

Page 47: ...it is using an IP Address within the range 192 168 1 129 to 192 168 1 253 and thus compatible with the Wireless Router s default IP Address of 192 168 1 254 Also the Network Mask should be set to 255 255 255 0 to match the Wireless Router In Windows you can check these settings by using Control Panel Network to check the Properties for the TCP IP protocol 6 Q The WinXP wireless interface couldn t ...

Page 48: ...loads A If you are experiencing corrupted files when you download a file with your FTP client try using another FTP program 2 Q What can I do if there is already a DHCP server in LAN A If there are two DHCP servers existing on the same network it may cause conflict and generate trouble In this situation we suggest to disable DHCP server in router and configure your PC manually ...

Page 49: ...Linux Redhat 9 Fedora 6 7 Ubuntu 7 04 and the following related versions 6 2 Browsers 1 Internet Explorer ver 6 and 7 and the following related versions 2 FireFox ver 2 0 0 11 and the following related versions 3 3 Safari ver 3 04 and the following related versions 6 3 Communications Regulation Information Should any consumers need to learn more information services and supports please contact the...