SP-MAN-INSTALL-01
Revision 2 21-12-21
2.0 Introduction
The Sapphire User Manual supplied with the appliance:
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Is an integral and essential part of the product and must not be separated from the appliance. It must therefore be
kept carefully for any necessary consultation and must accompany the appliance even if it is transferred to another
owner or user, or to another system. If the manual is lost or damaged, another copy can be requested from EOGB.
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Is designed for use by qualified personnel.
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Offers important indications and instructions relating to the installation safety, start-up, use and maintenance of
the boiler.
2.1 Symbols used in the manual
In some parts of the manual you will see triangular DANGER signs. Pay great attention to these, as they indicate a situation
of potential danger.
The dangers can be of 4 levels, as indicated below.
This symbol indicates operations which, if not carried out correctly, cause serious injury, death or long-term health risks.
This symbol indicates operations which, if not carried out correctly, may cause serious injury, death or long-term health
risks.
This symbol indicates operations which, if not carried out correctly, may cause damage to the machine and/or injury to
people.
This symbol indicates operations which, if not carried out correctly, lead to electric shocks with lethal consequences.
2.2 Delivery of the appliance and the User Manual
We recommend to keep it in the room where the appliance is to be installed.
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The appliance installer, must carefully inform the user about the use of the system;
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Any further tests that may be required before activating the complete installation;
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Maintenance, and the need to have the appliance and system checked at least once a year by a representative
of the manufacturer or suitably qualified technician.
To ensure a periodic check, the manufacturer recommends entering into a Maintenance Contract.
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DANGER
WARNING
CAUTION
DANGER
2.3 Guarantee and responsibility
CAUTION
Information and General Warnings
Thank you for purchasing the EOGB Energy Products Ltd fully modulating liquid fuel Sapphire condensing appliance.
EOGB Energy products Ltd guarantees the manufacture of the boiler including all electrical and mechanical components
for a period of twelve months from the date of installation, provided that the boiler has been installed in full accordance
with the installation and servicing instructions issued. This will be extended to a total period of 5/10 years if the appliance
is registered with EOGB Energy Products Ltd within thirty days of installation and it is serviced at twelve month intervals. See
main Terms and Conditions below.
Registering the product with EOGB Energy Products Ltd
Please register your fully modulating liquid fuel Sapphire condensing appliance with EOGB Energy Products Ltd within thirty
days of installation. To do so visit:
www.sapphireboilers.co.uk
If your appliance should fail within the guarantee period, you must contact the Sapphire Agent who installed/commis-
sioned the appliance who will arrange for the repair under the terms of the guarantee, providing that the appliance has
been correctly installed, commissioned and serviced (if the appliance has been installed for more than twelve months)
by a competent person and the fault is not due to tampering, running out of liquid fuel, liquid fuel contamination, debris,
system water contamination, misuse, trapped air or the failure of any external components not supplied by EOGB Energy
Products Ltd, e.g. fire valve, motorised valve, etc.
