SP-MAN-INSTALL-01
Revision 2 21-12-21
2.4 Liquid fuel information and general instructions
To ensure consistency, the supplier of the fuel must be able to demonstrate that the fuel supplied is in conformity with the liquid fuel stand-
ard stated in this manual and compliance with a recognised Quality Control and management system to ensure high standards are
maintained within the storage, blending and delivery processes.
The installation of a liquid fuel storage tank and its ancillaries must also be prepared BEFORE liquid fuel is introduced.. Checks and prepa-
ration should include:
• For new installations, make sure that all materials and seals in the liquid fuel storage and supply line to the burner are compatible with
the liquid fuel as stated in this manual. For all installations, there must be a good quality liquid fuel compatible liquid fuel strainer type filter
at the tank with a micron rating of no more than 50 microns and then a secondary liquid fuel compatible paper type filter with a micron
rating of 15 or less at the appliance end to protect the burner from contamination.
• If an existing liquid fuel storage tank is to be used then in addition to the materials checks as detailed above, it will be essential that the
tank is first inspected for condition and checked for water or other contamination. EOGB strongly recommends that the existing tanks and
their contents are cleaned via fuel polishing/conditioning and filters replaced prior to utilisation with the new appliance.
• EOGB recommends that the in line and burner fuel pump filters are inspected and if required replaced at least every 12 months during
burner use, before the burner start-up following a long period of discontinue operation and even more frequently where contamination
has occurred. Particular attention is needed when inspecting and checking for fuel leakages from seals, gaskets and hoses.
2.5 Product disclaimer statement
CAREFULLY READ THE FOLLOWING DISCLAIMER. YOU ACCEPT AND AGREE TO BE BOUND BY THIS DISCLAIMER BY PURCHASING EOGB BOILERS/
BURNERS AND/OR COMPONENTS.
Although the information and recommendations (hereinafter “Information”) in this guidance is presented in good faith, believed to be
correct and has been carefully checked, EOGB (and its subsidiaries) makes no representations or warranties as to the completeness or
accuracy of the Information. Information is supplied upon the condition that the persons receiving will make their own determination as
to its suitability for their purposes prior to use. In no event will EOGB (and its subsidiaries) be responsible for damages of any nature what-
soever resulting from the use of or reliance upon Information.
Other than set forth herein, EOGB (and its subsidiaries) makes no additional warranties with respect to the boiler/burner, either express or
implied, including that of merchantability or fitness for a particular purpose or use.
In no event shall EOGB (and its subsidiaries) be liable for any indirect, incidental, special or consequential damages including, without
limitation, loss of profits, damages for loss of business profits, business interruption, loss of business information, loss of equipment, or other
pecuniary loss or compensation for services whether or not it is advised of the possibility of such damages.
With the exception of injuries to persons, EOGB’s liability is limited to the customer’s right to return defective/non-conforming products as
provided by the relevant product warranty.
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Information and General Warnings
• This guarantee will be invalid if the appliance does not have an annual (every twelve month) service and will then be limited
to twelve months from the date of installation.
• The shell (heat exchanger) of the appliance is covered by a ten year parts and labour guarantee from the date of installation. This is
subject to the following:
• The appliance is operated correctly, in accordance with the Installation and servicing instructions.
•EOGB Energy products Ltd strongly recommends that a in-line magnetic filter/s is fitted in the heating system pipework. This
should be installed and regularly serviced in accordance with the filter manufacturer’s instructions. We reserve the right to ask for
proof of installation – failure to provide this may result in the guarantee becoming invalid.
• Proof is provided that the system has been flushed or chemically cleaned where appropriate (refer to BS 7593) and that the
required quantity of a suitable corrosion inhibitor added.
• Proof of annual servicing (including the checking of any expansion vessels and pressure relief valves) must be provided if and
when requested by the Company.
• This guarantee does not cover breakdowns caused by incorrect installation, neglect, misuse, accident or failure to operate the
appliance in accordance with the manufacturer’s installation and servicing instructions.
• The appliance is registered with the Company within thirty days of installation. Failure to do so does not affect your statutory rights.
.• The balance of the guarantee is transferable providing the installation is serviced prior to the dwelling’s new owners taking up residence.
EOGB Energy Products Ltd must be informed of the new owner’s details.
• The Company will endeavour to provide prompt service in the unlikely event of a problem occurring, but cannot be held responsible for
any consequences of delay however caused.
• This guarantee applies to EOGB Energy Products Ltd appliances purchased and installed on the UK mainland, Isle of Wight, Channel
Islands, Isle of Man and Scottish Isles only. Provision of in-guarantee cover elsewhere in the UK is subject to agreement with the Company.
• All claims under this guarantee must be made to the Company prior to any work being undertaken. Invoices for call out/repair work by
any third party will not be accepted unless previously authorised by the Company.
• Proof of purchase and date of installation, commissioning and service documents must be provided on request.
• If a replacement appliance is supplied under the guarantee (due to a manufacturing fault) the product guarantee continues from the
installation date of the original boiler and not from the installation date of the replacement..
• The appliance must be connected to a mains water supply (installations utilising a private water supply are not covered by this guaran-
tee).
• Breakdown/failure due to lime scale will not be covered by this guarantee.
• The replacement of a appliance under this guarantee does not include any consequential costs, such as the removal or replacement
of worktops, kitchen units, etc.
• The appliance (excluding external modules) must not be sited in a location where it may be subjected to frost.
