sapphire spas. myHotTub Owner'S Manual Download

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As part of the Sapphire family our level of care doesn’t end

once you hand over the money. Remember that, as a Sapphire

Spa owner, you’re protected by our lifecare commitment;

just contact the team at your local store

Take the time to look through ‘

WELCOME to our Family

’ tab

on our website:

Welcome to our family

PREPARE for your spa

everything you need to know once you’ve

bought your spa, where to put it at home

& how to prepare for the delivery

INSTALL your spa

everything you need to know as you’re

installing your spa, including technical

information for your tradies

ENJOY your spa

we know all you want to do is jump in –

nobody wants to read the manual! As part

of the Sapphire Family we’re here to guide

you every step of the way with simple

instructions & practical videos, as you

enjoy your new spa at home

Tips & Tricks

we understand nothing ever goes to plan

so here’s the knowledge we’ve accumulated

over the years

mySpa@Home help

is a comprehensive collection of ‘how to’

videos, manuals & quick references guides

to have right by your side as you enjoy

your new purchase

Owners Manual

Summary of Contents for myHotTub

Page 1: ...Spaownersmanual ...

Page 2: ... maintenance 12 Acrylic surface cleaning 14 General maintenance 16 Draining your spa 18 Safety information 20 Important notice 20 Trouble shooting error codes 21 Welcome 2 Step 1 Inspection 4 Step 2 Electrical 6 Step 3 Filling your spa 8 Step 4 Controlling your spa 10 Step 5 Heat up 11 Welcome Contents Please take the time to read the entire manual before operating your spa This manual holds vital...

Page 3: ... your spa everything you need to know as you re installing your spa including technical information for your tradies ENJOY your spa we know all you want to do is jump in nobody wants to read the manual As part of the Sapphire Family we re here to guide you every step of the way with simple instructions practical videos as you enjoy your new spa at home Tips Tricks we understand nothing ever goes t...

Page 4: ...n and release valves Prior to filling your spa remove the side panels where the engine compartment and control equipment are situated Ensure all your pump connections are tight and release valves are open as they may have shifted during transit Remove filter tray cartridges Slide filter face upwards then remove filter tray cover filter cartridges before filling 2 x cartridges in spa pools 4 x cart...

Page 5: ...d as cord is 4 5MTS in length from the control box Check the drain valve Ensure the drain valve of the spa pool is closed Please note all drain valves are external excluding myHotTub as above inside cabinet hose spa pool equipment access remove these screws with an allen key where applicable remove the raised joiner strips which hold panels in place where applicable removable side panel extends up...

Page 6: ...en inline swim spa prior to filling swim spa equipment access Check the drain valve Ensure the drain valve on the outside of the spa cabinet is closed Check pump connection and release valves Prior to filling your spa remove the side panels where the engine compartment and control equipment are situated Ensure all your pump connections are tight and release valves are open as they may have shifted...

Page 7: ...5mm 1 of wire insulation from the end of each wire Route mains cable through one of the two snap out holes provided and secure the cable with a gland to provide adequate cable strain relief Tighten gland with use of a tool to ensure supply line anchorage point cannot be removed by hand Push the wires into the correct terminals as labelled Refer wiring guide below or on the sticker inside the termi...

Page 8: ...pipe work with water and minimise the chance of air pockets forming in the plumbing during the filling process Initiate water priming sequence Every time the power is turned on the SV controller will initiate a water priming sequence on start up During priming sequence the filtration pump will run for up to 20 seconds at a time in an attempt to purge air from the plumbing The keypad display will s...

Page 9: ...e and add chemicals as necessary heating up your spa VIDEO INSTRUCTIONS Visit the mySpa Home support page sapphirespas com au myspa at home for video instructions turn on your spa powering it up ONCE THE SV SYSTEM HAS PRIMED IT BEGINS NORMAL OPERATION Set the date time and temperature Refer to your Quick Reference Guide supplied for basic operation of your particular touchpad SV2 SV3 SV4 smartTOUC...

Page 10: ...f cartridge that requires cleaning Locate cartridges Locate the 2 x filter cartridges in the base of the filter box Note Swimspas have 4 x filter cartridges lower 2 cartridges screw into the base of the filter box then 2 top cartridges twist onto the top of these Remove debris with hose Use a garden hose to apply a water stream at an angle downwards to make sure all debris and foreign matter is di...

Page 11: ... may have a detrimental effect on the surface and possibly void warranty Dirt sand Avoid allowing dirt and sand caused by bathers entering the spa simply by placing a mat or footbath in the entry areas of the spa This will assist in the easier maintenance of the acrylic surface Cedar cabinets If you have chosen a cedar cabinet for your spa you can rest easy knowing it has been engineered and desig...

Page 12: ...ndry dish washing detergents abrasives alcohol based products or harsh household cleaners These can actually remove some of the top coat and cause premature vinyl failure Rotate foam inserts if you notice any sagging or water pooling It is important that you make specific times to give your spa the once over probably every 3 to 4 months The following is a guideline that you may like to follow Disc...

Page 13: ...w through the valve to empty the spa The spa water will drain out through gravity feed only so this may take several hours Ensure you run the water to an approved discharge area It is advisable if you wish to discharge water on the garden or grass that you do not treat the spa for several days beforehand so chemical build up will not harm the area Once the spa is emptied push the threaded sections...

Page 14: ... in use Not only is this a safety precaution but it is designed to lock in the heat and make sure your spa isn t running over its regular heating schedule Keep your chemicals balanced Unbalanced water can cause a build up of grime and scale inside your heater element causing it to malfunction Keep your filters clean Clogged or dirty filters will reduce the circulation of your spa water causing und...

Page 15: ...efore the error condition will be cleared Heartbeat LED All SV model spa packs feature a red flashing heartbeat LED light The heartbeat LED is located on the front right hand side of the spa pack itself installed underneath spa skirt The heartbeat LED flashes to indicate the current health status of the spa pack When the spa pack is functioning correctly with no errors to report the heartbeat LED ...

Page 16: ...izer Adjust pH or alkalinity range Run jet pump s Drain and refill the spa Water odour Excessive organics in water Improper sanitization Low pH Shock spa with sanitizer Add sanitizer Adjust pH to rec range Problem Probable causes Solutions Cloudy water Dirty filters Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Clean filters Shock spa ...

Page 17: ... of actual product we hope this owners manual has helped you get to know your new spa for more information visit Welcome to our Family TAB ON OUR WEBSITE for tips tricks on spa usage maintenance if you have any queries about anything stated in this manual please contact your local store sapphirespas com au sapphirespas nz ...

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