Error codes are shown on the main display. There are three types of error:
– Dynamic errors are indicated until the error is corrected, by an error code (e.g.
inf 01
).
– Temporary errors are indicated for 2 seconds (e.g.,
inf 07
)
– "Fatal" errors are displayed continuously (e.g.,
err101
) until the indicator is switched off and back on again.
Error Code
Cause
Solution
No display segments shown
No power connection
Check power supply
-------
Key pressed is not currently available
H
Weighing capacity exceeded
Unload the weighing instrument
l
or
Err 54
Load plate/weighing pan is not on the
Place the load plate/weighing pan
weighing instrument
on the weighing instrument
Err 101
-
104
Key is stuck
Release key or
Key pressed when switching on the Combics
Contact your local Sartorius Service Center
Err 320
Operating program memory
Contact your local
(EEPROM) defective
Sartorius Service Center
ERR 335
Verified platform not compatible with terminal
Connect a compatible weighing platform
Err 340
Operating parameter (EEPROM) error
Turn the weighing instrument off, then
back on again.
If this error code remains displayed, please
contact your local Sartorius Service Center
Err 341
Data lost from RAM,
Leave the weighing instrument power
battery needs to be recharged
on for at least 10 hrs.
Err 343
Loss of data in the memory area for transaction
Contact your local
numbers in external Alibi memory modules
Sartorius Service Center
Inf 01
Data output not compatible with
Change the configuration
output format
in the Setup menu
Inf 02
Calibration/adjustment condition
Calibrate only when zero is displayed
not met, e.g.,
– the weighing instrument was not tared
Press
)
to tare
– the weighing instrument is loaded
Unload the weighing instrument
Inf 03
Calibration/adjustment could not
Allow the weighing instrument to warm up
be completed within a certain time
again and repeat the adjustment process
Inf 06
Internal calibration weight defective
Contact your local Sartorius Service Center
Inf 07
Function not allowed in weighing instruments
Contact your local
verified for use in legal metrology
Sartorius Service Center for information on
having the settings changed
Inf 08
The load on the weighing instrument
Check whether “tare/zero with power on”
is too heavy to zero the readout
is set (1.12)
Inf 09
Taring is not possible when the gross weight is < zero
Zero the weighing instrument
Inf 10
Tare key is blocked when there
The data stored for the application
is data in the tare memory
program (Combics 2 only) must be deleted
(clear the memory) before taring.
Inf 18
Preload is too light
Inf 19
Preload is too heavy
Inf 29
Minimum load not reached
Define a lower value for the minimum load
(in the Application settings, under 3.6)
Inf 30
BPI ID (BPI byte) in active weighing
Restore factory settings for
instrument not deleted (cannot deactivate
device parameters in the active
XBPI mode in COM1)
weighing instrument
Inf 31
Interface handshake not completed
Send XON, CTS
Inf 71
Cannot store the current weight value
None
(e.g., if control limits are too low or too high)
Inf 72
Cannot store the current weight value (e.g.,
None
the transaction counter has reached its limit)
Inf 73
Data not found or unreadable
Contact your local Sartorius Service Center
Inf 74
Function is blocked (e.g., menu is locked)
None
NO WP
No weighing platform connected
Contact your local Sartorius Service Center
94
Error Codes
Summary of Contents for CH1NE
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