62
Operating Instructions Cubis
®
MCE
Malfunctions
Warning
Message
Fault
Cause
Remedy
Chapter,
page
ERR 11
The weight value
cannot
be saved in
the tare memory.
The weight value is
negative or “zero”.
Check the sample being
weighed.
Zero the device before
placing the sample on the
balance if necessary.
ERR 520 to
ERR 527
The component
replacement is faulty.
The software update
could
not
be
completed.
The firmware versions of
the available components
do
not
match.
Check the device’s
firmware.
Perform a software update.
If the problem occurs again:
Contact Sartorius Service.
10.3 Troubleshooting
Fault
Cause
Remedy
Chapter,
page
The operating display
is blank.
The device is disconnected.
Check the connection to the
power supply.
The AC adapter is
not
connected.
Connect the power supply
cable to the power supply.
The displayed weight
value changes
constantly.
The installation site is unstable.
Adjust the parameter for the
ambient conditions.
Change the installation site.
A foreign object is positioned between
the weighing pan and the housing.
Remove the foreign object.
The weight readout
displayed by the
device is obviously
wrong.
The device was
not
calibrated.
Calibrate the device.
The device was
not
tared before
weighing.
Tare the device.
The [Leveling] display
flashes.
The device must be leveled.
Level the device.
Summary of Contents for Cubis MCE11201S
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