Error Codes and Messages
Error codes and messages are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Display
Cause
Solution
No segments appear on the display
No AC power is available
Check the AC power supply
The AC adapter is not plugged in
Plug in the AC adapter
Automatic shutoff configured in
Press
e
to switch on the scale
Setup (code
8 7 1
)
or select “no automatic shutoff” in Setup
H
The load exceeds the scale capacity
Unload the scale capacity
L
or
Err 54
The weighing pan is not in place
Place the weighing pan on the scale
Err 01
Data output not compatible with
Change the configuration in
O
Display range
output format
the Setup menu
Err 02
Calibration/adjustment condition
Calibrate only when zero
Cal. n. possible
not met, e.g.,
is displayed
– The scale was not tared
Press
t
to tare
– The scale is loaded
Unload the scale
Err 03
Calibration/adjustment could not
Allow the scale to warm up again
Cal./adj. interrupt
be completed within a certain time
and repeat the adjustment process
Err 05
Built-in calibration weight does
Contact your local Sartorius
not return to its initial position
Service Center
following calibration
Err 06
Built-in calibration weight
Contact your local Sartorius
Int. wt. defective
is defective
Service Center
Err 07
Function not allowed in scale
Contact your local Sartorius
Function blocked
verified for use in legal metrology
Service Center for information
on having the settings changed
Err 08
*
The load on the scale is too
Check whether the “power-on
oO
zero range
heavy to zero the readout
zero range” is set
Err 09
*
Taring is not possible when the gross
Zero the scale
o
0 not allowed
weight is
<
zero
Err 10
Tare key and 2nd tare memory are
Press
c
to clear the formulation
Tare fct. blocked
blocked when there is data in the
application; the tare key and 2nd
tare memory for the formulation
tare memory are then accessible
application
Differential weighing:
Differential weighing:
The tare key is blocked when a tare
Unload the scale or change
weight is stored for a specific sample
to a different sample
Err 11
Tare memory not allowed
Check the tare value entered
Tare2 blocked
– Cannot load the sample tare weight
– Total weight in the tare memory
exceeds the capacity of the scale
– Tare value exceeds the fine range
of the verified scale
Err 12
Tare memory greater than weighing
Check sample/container
Tare2
O
Max.
range or range limits
Err 17
Internal adjustment is not possible
Reduce the preload or
Adj.-wt.
O
Max.
because preload is too heavy
change the configuration
Err 30
Interface port for printer output
Contact your local Sartorius
Print fct. blocked
is blocked
Service Center
* = occurs only via the SBI interface (ESC f3_/f4_)
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