22
Troubleshooting Guide
(For Problems That You Can Fix Yourself
Problem Possible
Causes
Solution
No segments appear on the display
- No line current is available
- Check the power supply
- The AC adapter is not plugged in
- Plug the AC adapter into
the platform and into
an electrical outlet
- The weighing platform has been in
- Turn on the
isi industrial the
standby mode for more than
terminal using the
5 minutes
on/off switch
The weight display shows "H"
- The load exceeds the capacity of the - Unload the weighing platform
weighing platform
The weight display shows "L" or "Err 54"
- The load plate is not on the
- Place the load plate on the platform
weighing platform
The weight display briefly indicates "Err 01" - The weight unit selected
- Wrong setting in the "Devices"
requires more decimal places
setup menu of the
isi industrial
than are available in the display
terminal
The weight display briefly indicates "Err 02" - One of the requirements for
- For example, re-adjust (recalibrate)
calibration/adjustment has not
the weighing platform only when a
been met (e.g., the weighing
zero readout is displayed on the
platform is still loaded)
terminal
- Zero the weighing platform
- Unload the weighing platform
The weight display briefly indicates "Err 03" - Calibration/adjustment was
- Allow the equipment to warm up
unable to be completed within
and re-adjust/recalibrate
a specific time
The error code "Err 07" is displayed
- The last function you-activated
- To change the menu codes, contact
is not allowed for weighing
your local dealer or Service
platforms used as legal
technician
measuring instruments
(legal-for-trade)
The error code "Err 08" is displayed
- The load on the weighing
- Check the initial zero-setting range
platform is too heavy for the
for the configuration code you have
platform to be zeroed
selected on the "Specifications
Chart" to determine whether this
range is correct
The error code "Err 09" is displayed
- The gross weight value < zero
- zero the weighing platform
and the weighing platform is
unloaded, but you can not tare