19
Troubleshooting
Guide
Causes
Solution
N
o segments appear – No AC power available
– Check the AC power supply
on the weight display
Weight display shows – The weighing pan is
– Position the weighing pan
“Low”
is not in place
Weight display shows – The load on the pan
– Unload the scale
“High"
exceeds the scale’s capacity
The weight readout
– Unstable ambient conditions
– Set up the scale in another area
changes constantly
– Too much vibration or the
– Access the menu to select
scale is exposed to draft
the appropriate code to adapt
the scale to the particular
weighing
environment
(refer to “Menu Settings")
The weight readout
– The paint component does
– Tare prior to weighing
is obviously wrong
not have a stable weight
– The scale was not tared
before weighing
No weight readout
– PC comunication with the
Access the menu settings to
is displayed and the scale is interrupted and the
de-activate the “Lock" function
lock symbol
is
“Lock" function is active
active
– Check the connection
