11
16. Troubleshooting
Some of the following phenomena may not be considered defective. Check the phenomena
carefully before requesting repair.
Abnormal
phenomenon
Possible cause(s)
Action(s) to be taken
The power is not
turned on
The batteries have run out.
Replace with new batteries.
If the power will not turn on
even after properly inserting
new batteries, some part(s)
within the main unit may have
been damaged due to
improper handling such as
dropping or giving strong
shock to the unit.
If the parts have been damaged, ask
your Sato sales representative or our
Service Network for repair.
The batteries are not properly
installed.
Make sure the orientation of the
batteries is correct. Installing the
batteries in the wrong direction is
dangerous as the batteries might
explode or liquid may leak.
Indication value is
abnormal.
The batteries have run out.
Replace with new batteries.
The main unit is not
accustomed to the ambient
temperature.
Leave the main unit in the ambient
temperature for a while before starting
the measurements.
The sensor is being
disconnected or the protection
tube is deformed.
Check the appearance of the sensor
probe carefully. If any abnormality is
found, ask us or our Service Network
The sensor probe connector is
not fully inserted.
Fully insert the sensor probe connector.
The sensor is not fully
contacting the object to be
measured.
Review the sensor measurement
procedures. If the object’ s thermal
capacity is small, the indication may be
affected by the protection tube size.
The instrument is used in an
environment where electrical
noise is generated.
Move the device to a place away from
electrical noise. Installing shields may
effectively block some electrical noises;
wrapping the main unit and each of the
sensor grip and cord with a sheet of
aluminum foil may also help.
The indication is
unstable.
The batteries have run out.
Replace with new batteries
The sensor is being
disconnected or the protection
tube is deformed.
Check the appearance of the sensor
probe carefully. If any abnormality is
found, ask us or our Service Network
