Saturn SG48-HD, Owner'S Manual

SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS

1. Resetting of safety thermostats, circuit breakers, over

load protectors, and/or fuse replacements are not

covered by this warranty unless warranted conditions

are the cause.

2. All problems due to operation at voltages or phase

other than specified on equipment nameplates are

not covered by this warranty.

Conversion to correct voltage and/or phase must be

the customer’s responsibility.

3. All problems due to electrical connections not made

in accordance with electrical code requirements

and wiring diagrams supplied with the equipment are

not covered by this warranty.

4. Replacement of items subject to normal wear, to

include such items as knobs, light bulbs; and, normal

maintenance functions including adjustments of

thermostats, adjustment of micro switches and

replacement of fuses and indicating lights are not

covered by warranty.

5. Damage to electrical cords and/or plug due to exposure

to excessive heat are not covered by this warranty.

6. Full use, care, and maintenance instructions supplied

with each machine. Noted maintenance and

preventative maintenance items, such as servicing and

cleaning schedules, are customer responsibility. Those

miscellaneous adjustments noted are customer

responsibility. Proper attention to preventative

maintenance and scheduled maintenance procedures

will prolong the life of the appliance.

7. Travel mileage is limited to sixty (60) miles from an

Authorized Service Agency or one of its sub-service

agencies.

8. All labor shall be performed during regular working

hours. Overtime premium will be charged to the buyer.

9. All replacement parts are warranted for

ninety (90) days from date of purchase on nonwarranty

equipment. This parts warranty is limited only

to replacement of the defective part(s). 

10. Installation, labor, and job check-outs are not

considered warranty and are thus not covered by this

warranty.

11. Charges incurred by delays, waiting time or operating

restrictions that hinder the service technician’s ability to

perform service are not covered by warranty. This

includes institutional and correctional facilities.

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Saturn warrants its new product to be free from defects in 

material and workmanship for a period of one (1) year from 

the original date of installation not to exceed 18 months from 

date of original shipment from factory. Equipment sold and 

installed for residential use, or outside the continental United 

States is excluded from warranty. This warranty is limited to 

product(s) sold to the original commercial user. The liability of 

Saturn is limited to, at Saturn option the repair or replacement 

of any part found by Saturn to be warranted herein. 

Saturn shall bear the normal labor charges for repair or 

replacement to the extent that such repair or replacement 

is performed within 35 miles of the office of an authorized 

service agency, within the continental United States and dur-

ing regular (straight time) hours. Travel outside of the 35 miles 

and any work performed at overtime or weekend rates is the 

responsibility of the owner/user. Defective parts must be 

returned to Saturn, freight prepaid, for Warranty inspection. 

Saturn assumes no responsibility for any product(s) not in-

stalled properly in accordance with the instructions supplied 

with the equipment. Any equipment which has been modi-

fied by unauthorized personnel or changed from our original 

design is not covered under this Warranty. 

Saturn assumes no obligation for any product which has been 

subject to misuse, abuse or harsh chemicals. Normal mainte-

nance as outlined in the instructions supplied with the equip-

ment is the responsibility of the owner-user and is not part of 

this warranty. 

Light bulbs, porcelain, glass components, normal parts, wear 

and maintenance are excluded from this warranty. 

Saturn Fryers carry one year parts and labor warranty and a 
limited, prorated 5 year warranty on stainless steel fry vessels. 

This warranty is in lieu of any other agreement, expressed 

or implied, and constitutes the only warranty of Saturn 

with respect to the product(s). 

Saturn shall not be liable whether in contract or in tort or 

under any other legal theory, for loss of revenue or profit, 

or any substitute use or performance, or for incidental, in-

direct, special or consequential damages, or for any other 

loss or cost of similar type. 

Proper installation, initial check out, air shutter adjust-

ments, or normal maintenance such as lubrication, adjust-

ment or calibration of controls is the responsibility of 

the dealer, owner-user or installing contractor and is not 

covered by this warranty. 

The Company reserves the right, without prior notice, to 

make changes and revisions in the product specifications, 

design, and material. 

Possession of this price list does not constitute an agree-

ment or offer to sell product to the possessor. 

Prices are subject to change without notice. Prices do not 

include sales tax. All prices are in U.S. dollars. 

Returned goods are subject to a 20% restocking charge 

and the cost of reconditioning the equipment for resale. 

Prior to returning the goods, a Return Goods Autho-

rization (RGA) number must be granted by Saturn. All 

returned goods must be shipped freight prepaid. Ship-

ments received without a RGA number will be refused. 

Custom units built to the buyer’s specifications may not 

be returned or cancelled. 

Saturn is not responsible for printing errors in pricing or 
specification.

Saturn™ Equipment Limited Warranty