background image

 

Savant Pro Remote User Guide 

7    of    23 

Copyright 2018 Savant Systems., LLC 

009-1410-04  | 180228 

 

 

5.

 

SETTINGS   

In the SETTINGS screen, a user can view and modify hardware related functions. Adjusting sleep timers, screen brightness and viewing versioning 

information are a few of the actions available. 

About 

The About page gives specific versioning and FCC information about 

the Pro Remote 

Model

:

 Model Number of the Pro Remote (SUR-1000) is displayed.  

Version

:

 Version of software loaded on the Pro Remote. 

S/N

:

 Serial number of the Pro Remote 

FCC ID

: / IC:

 Regulatory information

 

Software Update

: A software updated can be manually triggered from 

this screen, if the Host has it available. 

Commands 

Only available if custom workflows are configured and visible in this 

room. 

Users 

User Accounts created in the Savant Pro 8 App will be synced to and 

appear on the Remote. Scenes and Favorites are saved per User. 

 

Wi-Fi Information (REM-2000 only) 

Network:

 Displays the name of the SSID. 

IP Address:

 Provides the IP Address of the Remote. 

Strength

: Wi-Fi single strength displays in a fraction out of 4 and the 

measured db strength. 

Channel

: SSID channel with the frequency. 

Frequency

: Shows the frequency band that the Remote is assigned to. 

CONFIGURE WI-FI

: Resets the Wi-Fi configuration. Removing the saved 

SSID information. 

Brightness 

Tap to access the Brightness adjustment screen. In this screen, there are 

five levels of intensity to choose from. Set the brightness level by 

selecting more or fewer dots. Selecting more dots indicate a brighter 

screen. 

NOTE

: Fewer dots will extend the battery life. 

Wake Sensitivity 

Wake Sensitivity is the amount of movement required to wake up the 

Remote after it has gone to Sleep. Tap to access the Wake Sensitivity 

field. In the Wake Sensitivity adjustments screen, select Low, Medium, or 

High. A setting of High will require less movement of the Remote to 

wake it up. 

Sleep 

Sets the amount of time the Remote will stay active without moving or 

pressing a button before going to sleep or into power saver mode. Tap 

to access the Sleep adjustments screen. Select the time for the remote 

to stay active. The selections range from 10 seconds to 2 minutes. 

NOTE

: Shorter times will extend the battery life. 

Send Diagnostics 

When troubleshooting a problem, the Savant Support Team may require 

the embedded logs from the Remote. Pressing the Send Diagnostics 

field will upload the log files to the Savant Host. Full communications 

between the Remote, Remote Base, and Host are required. With the log 

files loaded in the Host, the Savant Support Team can view the files and 

take any necessary actions required. 

Factory Reset (REM-2000 only) 

This will remove user data and Wi-Fi information from the remote and 

reboot the device. 

BACK ARROW   

Select the left arrow to revert back to the Services screen. 

Summary of Contents for PRO REM-1000

Page 1: ...pports Savant Pro Remote da Vinci 8 7 or higher Table of Contents To access the link to the topics in this document select the topic page 1 Welcome to Savant Pro Remote 2 2 Hardware Overview 3 3 Introduction to the Pro Remote Screens 5 4 User Log In Log Out 6 5 SETTINGS 7 6 SCENES 8 7 SERVICES 12 8 Sleep Timer 15 9 FAVORITES 16 10 Voice Commands 17 11 Multi Room Remote REM 2000 18 12 Software Upda...

Page 2: ...mote User Guide instructs a user to tap press and hold and swipe left right up or down on the LED screen Tap Touch and release tap a button or icon Touch and Hold Touch and hold a button or icon on the screen until a pop up menu or some other feature appears Swipe Right Touch and swipe your finger to the right Swipe Left Touch and swipe your finger to the left Swipe Left or Right Touch and swipe y...

Page 3: ... the touchscreen display Channel Channel up or down the service selected on the touchscreen display if applicable Navigation D pad Standard up down left and right arrows used for on screen control Press and hold the up down arrows to page up or down the on screen menus Press Select button to select the highlighted item Voice Command Activate services scenes environmental controls and various other...

Page 4: ...me Increase or decrease volume of the Service shown on the touchscreen display Channel Channel up or down the service selected on the touchscreen display if applicable Navigation D pad Standard up down left and right arrows used for on screen control Press and hold the up down arrows to page up or down the on screen menus Press Select button to select the highlighted item Voice Command Activate se...

Page 5: ...ft or right Scenes created on the Pro Remote are synced to the Savant Pro 8 App and vice versa Users added in the Savant Pro 8 App are synced to the Pro Remote Swipe up or down to scroll through the fields of any screen The Scenes and Favorites available to each user are the Scenes and Favorites set up for that user Each user has their own set of Scenes and Favorites to choose from A device is On ...

Page 6: ...and that user is logged out Tap the icon on the SERVICES screen to open the SETTINGS screen HELPFUL INFO Savant User Default User Profile If the Savant Pro system that the Remote is being added to does not have an iOS or Android device with the Savant Pro 8 App and a Savant Cloud account created the user available on the Pro Remote defaults to user Savant User The Savant User on the Remote has lim...

Page 7: ...on Brightness Tap to access the Brightness adjustment screen In this screen there are five levels of intensity to choose from Set the brightness level by selecting more or fewer dots Selecting more dots indicate a brighter screen NOTE Fewer dots will extend the battery life Wake Sensitivity Wake Sensitivity is the amount of movement required to wake up the Remote after it has gone to Sleep Tap to ...

Page 8: ...e set up in a Scene on the Savant Pro 8 App Timers schedules and Fade adjustments can t be set up in the Remote Those functions are set up in the Savant Pro 8 App and automatically synced back to the Remote Scene Icons Shared Scene This is a Shared Scene It can be used by all users and devices that can use this Savant System Schedule Enabled This Scene activates at a scheduled time and day Schedul...

Page 9: ...0228 6 2 Capture the Current Service Levels and States Once the levels and states of the Services are set the current settings can be captured 1 From the SCENES screen tap icon to start the CAPTURE process See image below Also the Voice command Capture can be used to start this process ...

Page 10: ...aptured on the Remote These Services are NOT selected B To expand any room tap the text for that room In the image to the left the Living Room has been expanded to display all the captured Services C Any of the captured Services can be deselected by tapping that Service in the list In this example the CABLE TV and LIGHTING has been selected D To select or deselect a room with all of its Services t...

Page 11: ...save the Scene The Scene is now saved and is available in the SCENES screen of the Remote In addition a default image will be added The images are the same images available in the Savant Pro 8 App 8 Test your newly created Scene and verify it works as intended Modifications to the Scene will now need to be modified using the Savant Pro 8 App All modifications made in the App will be synced back to...

Page 12: ...con indicates the Service is active in a different room and the source component is in use Tap the icon at the bottom of the services list to navigate to the Settings screen SERVICE ICON TABLE The table below displays the Service Icons and what they represent For a guide comparing the Features and Services supported on the Savant Pro 8 App vs the Features and Services supported on the Pro Remote r...

Page 13: ...eneric Audio PlayStation 1 Generic Cable PlayStation 2 Generic CD PlayStation 3 Generic DVI PlayStation 4 Generic DVD Radio Service Generic Game Radio AM Generic HDMI Radio FM Generic Media Radio Satellite Generic Satellite RCN Cable Generic Video Relay and Trigger Google Chromecast ROKU Google Fiber Savant Music Shades Open SONOS Shades Half Open Time Warner Cable Shades Closed TiVo ...

Page 14: ...n Audio Video A V service Within all A V services there is a power button on the bottom right corner of the screen With changes made in da Vinci 8 1 software this on screen button now has a menu that allows the user to choose to power off the service or the entire room including both A V and Lighting Services Tapping the on screen power button brings up the following menu NOTE See the Sleep Timer ...

Page 15: ... after the desired amount of time 8 1 Activate Sleep Timer From any active Service 1 Tap the on the screen 2 Tap Sleep Timer on the pop up 3 Select the amount of time before the service will power off Once the Sleep timer is active the Power Off button changes to 8 2 Adjust Cancel Sleep Timer Tap the icon and the Sleep Timer can be adjusted or canceled ...

Page 16: ...the FAVORITES screen Swipe up or down to scroll through the available Favorites Favorites can t be added using the Pro Remote Favorites are added using either the Savant Pro 8 App or the Channel Listing Editor in RacePoint Blueprint Tools Channel Listings Editor Favorites are synced from the Savant Pro 8 App to the Pro Remote There is no limit to the number of Favorites that can be added However S...

Page 17: ...icrophone is on top near power button For example you could say Watch Cable The touchscreen will display the command back to you The spoken command will be performed HELPFUL INFO If the Remote chose the wrong command either quickly tap the Cancel Button or press the button The Remote has a delay before the command is performed to allow the spoken command to be confirmed 10 2 List of Voice Commands...

Page 18: ...i Room Remote REM 2000 This section highlights the additional features of the Savant Pro Remote Multi Room 11 1 Change Room 1 From any room select the drop down disclosure triangle 2 Select another room from the list of rooms Once selected the new room will open displaying the services in that room ...

Page 19: ...update the Wi Fi information to the new settings 1 From any room scroll to the bottom of the page and select the Gear Icon 2 Select Wi Fi Information from list in the SETTINGS page 3 Select CONFIGURE WI FI button 4 Select RESET The remote will scan the area and list all available networks Scroll through the list select the appropriate network and connect to that network with the new credentials ...

Page 20: ... of these criteria are met the Host automatically downloads and installs the update after 2 00am The download to the Pro Remote can take a few hours TIP It is good practice to cradle the Pro Remote in its Base overnight The overnight hours are a good time for the Pro Remote to download and update itself without any interruptions However the download to the Pro Remote can begin at any time as long ...

Page 21: ... the process one of the following needs to be achieved to initiate a software update a A new version of software for the remote is loaded onto the Savant cloud During normal operation the Host determines the updated version of software is available from the Savant cloud and initiates the download b The da Vinci runtime software on the Host is updated The da Vinci update now points to a newer versi...

Page 22: ...boot and finish the software install 4 When finished navigate to the ABOUT page About 5 The updated software Version is listed on the ABOUT page Additional Information The RESUME UPDATE button indicates there is software currently downloading or the software has already downloaded and is staged on the remote Pressing the RESUME UPDATE button ensures the following o If the software is downloaded on...

Page 23: ...Systems LLC All rights reserved Savant Savant App Savant Host Now You Can RacePoint Blueprint Single App Home TrueCommand TrueControl and the Savant logo are trademarks of Savant Systems LLC AirPlay Apple AirPort Express AirPort Extreme Apple TV Apple Remote Desktop FireWire iMac iTunes iPad iPad mini iPad Air iPhone MacBook Mac and OS X are trademarks or trade names of Apple Inc iOS is a trademar...

Reviews: