Savant REM-2000, Deployment Manual

Page 1: ...Hyannis MA 02601 Copyright 2017 Savant Systems LLC Savant com 508 683 2500 Savant Pro Remote Multi Room REM 2000 2000I Deployment Guide Document Number 009 1536 00 Document Date November 2017 Document Supports da Vinci 8 7 ...

Page 2: ... 3 Deployment Steps 5 4 System Overview 6 5 Installation 7 5 1 Install Remote 7 5 2 Add Remote to a Savant Pro System 7 6 Changing Rooms 9 7 Settings Menu 10 7 1 Reset Wi Fi 10 7 2 Change Users 11 8 Software Updates OTA 12 8 1 Criteria for Download 12 8 2 Overview of Download and Install Process 12 8 3 Download and Install Remote Software 13 Additional Documentation 14 Appendix A Network Requireme...

Page 3: ... Safety Statements Follow all the safety instructions listed below and apply where applicable Additional safety information will be included where appropriate 1 Read these instructions 2 Keep these instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with a dry cloth 7 Do not block any ventilation openings Install in accordance with the man...

Page 4: ...1 b g n 2 4GHz 5 0GHz See Appendix A Network Requirements Supports WPA and WPA2 security protocols The remote does not have to be within line of sight of a device to control it The remote is a multi room remote If the remote can communicate with the local Wi Fi it can control any device from any room zone The Remote receives software updates over the air OTA See the Remote Software Updates OTA sec...

Page 5: ...charging base SUR 2000 SRB 2000 Savant Pro System running one of the following Savant Hosts Smart Host licensed and running da Vinci 8 7 or higher Pro Host licensed and running da Vinci 8 7 or higher Savant Development Environment SDE MacBook with System Monitor in da Vinci 8 7 or higher installed Ethernet network meeting Savant Requirements See Appendix A Network Requirements 3 Deployment Steps F...

Page 6: ... remote communicates with the Savant Pro System over the local network once installed and configured Remote Base On the bottom side of the remote is a Status LED The Status LED indicates if the charging base is powered or not Status LED Off Not powered On Powered Box Contents and Specifications Refer to the Quick Reference Guide QRG for this product located on the Savant Customer Community for Box...

Page 7: ... After about 5 seconds the Savant logo will appear 5 2 Add Remote to a Savant Pro System Follow the steps below to connect to the local Wi Fi network and then to a Savant Pro System 1 Select the BEGIN button 2 In the screen that opens select your local Wi Fi network 3 Enter the PASSWORD for the network selected 4 Select NEXT when complete Reset Wi Fi Configuration Select to clear any Wi Fi credent...

Page 8: ...in step 5 are only saved on the remote after connecting to a Savant Pro System 6 Once the remote is connected to the local network it will automatically begin a scan for and list any Savant Pro Systems on the network From the HOMES page that opens select the Savant Pro System 7 Select the User from the list of users that have the permissions to log into the Savant Pro System 8 Once logged in to th...

Page 9: ... 2017 Savant Systems LLC 009 1536 00 171128 9 of 18 6 Changing Rooms 1 From any room select the drop down disclosure triangle 2 Select another room from the list of rooms Once selected the new room will open displaying the services in that room ...

Page 10: ...room scroll to the bottom of the page and select the Gear Icon 2 Select Wi Fi Information from list in the SETTINGS page 3 Select CONFIGURE WI FI button 4 Select RESET The remote will scan the area and list all available networks Scroll through the list select the appropriate network and connect to that network with the new credentials Refer to section 5 2 Add Remote to Savant Pro System for more ...

Page 11: ...r icon 2 Select Users from the SETTINGS page that opens 3 Select a different User from the list of users The remote will open to the same room that the initial user was in TIP A four digit pin code can be added to each user Once set the code would be required each time that user logs in See the Managing Users section of the Pro 8 App User Guide 009 1399 01 on the Savant Customer Community ...

Page 12: ...oad and Install Process 1 To begin the process one of the following needs to be achieved to initiate a software update a A new version of software for the remote is loaded onto the Savant cloud During normal operation the Host determines the updated version of software is available from the Savant cloud and initiates the download b The da Vinci runtime software on the Host is updated The da Vinci ...

Page 13: ...will reboot and finish the software install 4 When finished navigate to the ABOUT page About 5 The updated software Version is listed on the ABOUT page Additional Information The RESUME UPDATE button indicates there is software currently downloading or the software has already downloaded and is staged on the remote Pressing the RESUME UPDATE button ensures the following If the software is download...

Page 14: ...0 171128 14 of 18 Additional Documentation Additional documentation is available on the Savant Customer Community Savant Pro Remote Multi Room QRG 009 1530 xx Savant Pro Remote User Guide 009 1410 xx Savant Pro 8 App User Guide 009 1399 xx Savant University Course Catalog Remotes ...

Page 15: ... with performance Network Configuration To ensure that the IP Address will not change due to a power outage a static IP Address such as DHCP reservation should be configured Savant recommends using DHCP reservation within the router By using this method static IP Addresses for all devices can be managed from a single UI avoiding the need to access devices individually Setting DHCP reservation vari...

Page 16: ...i Level The Wi Fi signal strength received at the remote Range 0 3 with 3 indicating a strong signal and 0 indicating a weak signal Type Android is displayed This is the operating system the remote is running on Zone Displays the zone the remote is currently controlling App Version The version of the Savant software app that is running on the remote Software Version The version of the Android oper...

Page 17: ...stems LLC All rights reserved Savant Savant App Savant Host Now You Can RacePoint Blueprint Single App Home TrueCommand TrueControl and the Savant logo are trademarks of Savant Systems LLC AirPlay Apple AirPort Express AirPort Extreme Apple TV Apple Remote Desktop FireWire iMac iTunes iPad iPad mini iPad Air iPhone MacBook Mac and OS X are trademarks or trade names of Apple Inc iOS is a trademark ...

Page 18: ... FCC declaration of conformity logo as well as the FCC and IC identifier This information can be found on the device by accessing service menu à About Identificateur de la FCC et d Lc pour Savant Remote Ce périphérique par voie électronique affiche le logo de déclaration de conformité FCC ainsi que l identificateur de la FCC et d IC Cette information peut être trouvée sur le terminal en accédant à...