Super Vision International
•
8210 Presidents Drive
•
•Orlando, Florida 32809 •
•
407.857.9900
•
Fax 407.857.0050
•
www.svision.com
liMiTeD WarranTy
Super Vision International, Inc. warranties its products, excluding lamps, to be free from defects in
material and/or workmanship, under normal condition, use and service, for a period of two (2) years
from the original invoice date (Five (5) Years for Red, Amber and Orange FlexLED and Border Light LED
products and one (1) Year for Non-UL Listed Power Supplies). If proof of purchase is provided, Super
Vision will warranty the product for two (2) years from date of the purchase (Five (5) Years for Red, Amber
and Orange FlexLED and Border Light products and one (1) Year for Non-UL Listed Power Supplies).
TerMs anD ConDiTions:
This warranty only applies when Super Vision products are properly wired and installed together as
a system; and operated within the electrical values shown on the Super Vision specification sheets;
used in lighting equipment designed and approved for the application and environmental conditions
(temperature, humidity) within the normal specified operating range of the system. This warranty does
not apply to any abnormal use in violation of any applicable standard, code or instructions for use in
installations including those contained in the latest National Electrical Code (NEC), the Standards for
Safety of Underwriters Laboratory, Inc. (UL), Standards for the American National Standards Institute
(ANSI), in Canada, the Canadian Standards Association (CSA), Europe (CE), Australia (C-Tick). This
warranty will not apply in the event of conditions demonstrating abnormal use or stress, including
under/over voltage conditions, excessive switching cycles, excessive operating hours, alterations,
accident, theft, misuse, abuse and damaged caused by negligent installation, improper maintenance
or where adequate care has not been taken to prevent damage to the lighting system. Replacement of
Super Vision components with any other manufacturer will void the entire warranty.
WarranTy serViCe ClaiMs:
Super Vision must issue a Return Material Authorization (RMA) number for all requests for warranty
review. To expedite service, please contact Super Vision Customer Representative: 1-407-857-9900. If
you are unsure whether a situation exists that is covered by this warranty, please contact Super Vision
Customer Service for assistance. In the event of a defect in material or workmanship during the warranty
period, Super Vision will repair or replace (at its own discretion) its products under the conditions of the
warranty.
reTurn of DefeCTiVe ProDuCT:
After contacting Super Vision and receiving the RMA
#,
the purchaser / user shall promptly return the
product after receiving instructions regarding if, when and where to ship product. Product must be
returned within 30 days of receiving RMA
#,
Shipping box must be clearly marked with RMA
#.
Failure to
follow this procedure shall void this warranty. Super Vision will cover expenses for material but will not
cover shipping costs. Products returned without an RMA
#
will be refused and returned to sender at the
senders expense.
rePlaCeMenT of ProDuCT, liMiTs of liabiliTy:
The foregoing shall constitute the exclusive remedy of the purchaser and the sole liability of Super Vision
International regarding its products and component warranty. NO WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. In no event shall Super
Vision be liable for any other costs or damages including labor charges, lost profits or revenues,
incidental, special or consequential damages. Total liability shall not exceed the total extended purchase
price for the product. Super Vision reserves the right to examine all failed Super Vision products and
components to determine the cause of failure and patterns of usage and reserves the right to be the
sole judge as to whether any product or component is defective and covered under this warranty.
March 30, 2005 Rev. 0
©2007 Super Vision International
MAN.SAVI-NOTE.0107.V01.01
