Savi Savi W720A, User Manual

Page 1: ...Savi W710A W720A Multi Device Wireless Headset System User guide ...

Page 2: ...adset battery level 16 Mute your headset during a call 16 Adjust your headset volume 16 Turn on off headset LED 17 Out of range warning tones 17 Base features 18 Base buttons 18 Base subscription button 18 Set the range 19 Bluetooth pairing button 19 Daily use 21 Incoming calls 21 Outgoing calls 21 Multi Phone Status 23 Mobile phone and headset audio 23 Combine audio from any two lines or channels...

Page 3: ...About tab 31 Plantronics Update Manager 31 Troubleshooting 33 Headset 33 Desk phone 34 Mobile 34 Softphone 34 3 ...

Page 4: ...ed operating systems Windows XP Windows Vista Windows 7 Processor 400 MHz Pentium processor or equivalent Minimum 1 GHz Pentium processor or equivalent Recommended RAM 96 MB Minimum 256 MB Recommended Hard disk 280 MB Minimum 500 MB or more Recommended Microsoft Windows XP Service Pack 3 SP3 or later Recommended Microsoft Windows Vista Service Pack 1 SP1 or later Recommended Display At least 800 x...

Page 5: ...WH300 headset monaural WH350 headset binaural Base and charging cradle USB cable Telephone interface cable Power supply What s in the box 5 ...

Page 6: ...ne button 4 USB port 11 Bluetooth pairing button LED 5 Desk phone speaking volume 12 Subscription button LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Headset LED 4 Mute button 2 Volume up button 5 Volume down button 3 Call control button 6 Microphone Base and headset basics 6 ...

Page 7: ...ronically and automatically takes your desk phone handset off the hook Enables remote call control with your headset 2 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Accessories 7 ...

Page 8: ...300 position the stabiliser T bar above your ear 3 For a tighter fit gently pull the opposite ends of the headset inward as shown 1 Carefully bend and shape the boom with both hands as shown Avoid bending or twisting the boom near the microphone or earpiece 2 Position the click stop turret and boom so that the microphone is two finger widths from the corner of your mouth Customise your headset Adj...

Page 9: ...ure the front of the microphone faces your mouth If necessary twist the microphone slightly so it s in the proper position Do not use forceful twisting motions or try to turn the microphone completely around 9 ...

Page 10: ...nd into working power outlet 3 Place the headset in the charging cradle The charging LED will flash green when charging the headset and turn solid green when the headset is fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours NOTE This product has a replaceable battery Use only the battery type supplied by Plantronics Charge your headset 10 ...

Page 11: ... handset port on the desk phone NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configuration you must press both the headset button on your phone and the call control button on the headset to answer or end calls B Desk phone HL10 lifter sold separately See the user guide at plantronics com accessories for details...

Page 12: ...e EHS manually remove desk phone handset before each call 2 If you do not hear a dial tone open the side panel and adjust the middle configuration switch A G until you do Default setting A works for majority of desk phones 3 Dial test call from desk phone 4 End call by pressing headset call control button Make a desk phone call 12 ...

Page 13: ...he base will remain in this mode for 10 minutes If it goes off you will need to press it again 2 Place Bluetooth mobile phone into search mode Select SAVI 7xx from the list of found devices 3 If prompted by mobile phone type 0000 as passcode Bluetooth indicator LED on base will turn solid blue when base has an active connection with mobile phone 4 While wearing headset short press base mobile butt...

Page 14: ... base computer button 2 Dial a call from your computer softphone 3 End the call by pressing the headset call control button The minimum recommended separation between your desk phone and the base is 6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems Computer connect and call Connect your computer Place...

Page 15: ...information on headsets and hearing visit plantronics com healthandsafety If the headset battery is installed and charged the headset is automatically on The headset does not have an on off button If you won t be using the headset for a long period of time and the headset will not be in the charging cradle place the headset in sleep mode Place the headset in sleep mode Placing the headset in sleep...

Page 16: ...stem tray icon With Plantronics software installed a headset icon will appear in your system tray displaying battery status A warning will be issued if your headset s battery is critically low Use the base When the system is idle short press the base subscription button once to get feedback on the headset battery level The computer mobile and desk phone button LEDs will light up indicating your he...

Page 17: ...tab Sound Playback Click OK to confirm changes The headset LED will flash when you are on a call or the headset is in use The LED can be turned off When you are not on a call press the headset volume down button for three seconds until the headset flashes white twice to toggle the LED on or off If you are on a call and go out of the operating range you will hear three low tones You will hear a sin...

Page 18: ...y the following methods The subscription button is the silver trim with four dots on the front of the base Automatic secure subscription With your system idle docking a new headset will automatically subscribe it to the base making it the primary headset The base subscription LED will blink green red during subscription mode and remain green when the new subscription is established Manual secure s...

Page 19: ...ubscription mode Solid green Primary headset subscribed to base Solid yellow Active conference call with guest headsets Solid red No headset subscribed Changing the range can help with desk phone PC audio quality improve user density or restrict the range of users You can change the range using the subscription button on the base With the system idle press the subscription and desk phone buttons f...

Page 20: ...se Bluetooth button again before the auto connection feature will resume You may customise this feature using the Plantronics Control Panel by going to Start Programs Plantronics Plantronics Control Panel Devices Device Settings Base Auto Connect to Mobile Phone 20 ...

Page 21: ...e incoming call You can flash to answer multiple incoming calls from the PC however only one call is supported at any given time on the mobile phone or desk phone You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves Answer a call while listening to music or audio If you are listening to music on a supported media player and a call comes in the base wil...

Page 22: ...e audio to your headset short press the mobile base button 2 Dial a call from your mobile phone 3 End the call by pressing the headset call control button Hands free dialling To enable hands free dialling install the Plantronics software Once installed go to Start Programs Plantronics Plantronics Control Panel Device Settings Base and activate Initiate mobile voice commands For hands free dialling...

Page 23: ...ase mobile button for 3 seconds until the solid green LED turns off The audio will be pushed back to the mobile phone You can combine the audio of any two devices by simultaneously holding the base buttons of any two of the three base buttons until the LEDs become solid green This is useful as a mini teleconference call While on a call you can subscribe up to three additional headsets to your base...

Page 24: ... add headsets to the base an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headsets subscribed to the base The first headset is the primary user s headset and the number inside the next headset is the number of guest headsets subscribed to the base The following example shows one primary headset with two gu...

Page 25: ...our headset from the pull down menu then select Device Settings to configure base headset security settings Applications tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings About tab Provides online access to the user guide and support and di...

Page 26: ...85 dB Hours on phone per day 2 4 6 8 8 Anti startle Selected not selected Selected G616 Selected not selected Not selected The Audio and G616 Limiting features are based on a typical headset and recommended acoustic coupling between the headset and the ear Please see Position your headset for optimal wearing position Default settings in Australia and New Zealand Bluetooth enabled Not selected Audi...

Page 27: ...d A separate utility is also available at plantronics com software Auto connect to mobile phone This feature automatically establishes a Bluetooth link to the mobile phone whenever the mobile phone is within range See the following setting for an optional restriction on this function Stop auto connect to mobile when headset is docked If this feature is enabled the base will not automatically estab...

Page 28: ...otection against sudden loud sounds When Anti startle is SELECTED the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level When Anti startle is NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing G616 G616 Acoustic Limiting provides additional hearing protection against acoustic shock When G616 Acoustic Limiting is SELECTED...

Page 29: ...sk phone Desk phone ringtone Sound 1 sound 2 sound 3 Sound 1 Desk phone volume Standard low off Standard PC PC ringtone Sound 1 sound 2 sound 3 Sound 2 PC volume Standard low off Standard Mobile Mobile ringtone Sound 1 sound 2 sound 3 Sound 3 Mobile volume Standard low off Standard Auto answer When enabled this feature will configure your headset to automatically answer a call when it is removed f...

Page 30: ...ns such as softphones and media players The status is Enabled for all application modules that have installed support in Plantronics software The status is Running for all supported applications that are currently running on the system The Preferences tab allows you to set preferences for the media player as well as other general settings Options Features Settings Default Media player When a call ...

Page 31: ...d Audio sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call button If the parameter Microsoft Office Communicator Lync dial tone enabled is selected then every time a PC radio link is established the Micros...

Page 32: ...heck For Updates Now button in Update Manager by clicking on the Start menu Programs Plantronics Plantronics Update Manager Install checked updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES this field will be populated with any applicable software updates and the INSTALL CHECKED UPDATES will begin installation 32 ...

Page 33: ... phone listening volume on the base For most telephones the correct setting is position 3 SeeAdjust your headset volume If your desk phone has a volume control lower until the distortion disappears If the distortion is still present adjust the headset volume control to lower the headset speaker volume SeeAdjust your headset volume Make sure there are 12 inches between your base and your computer a...

Page 34: ...ible softphone application For a list of compatible softphones visit plantronics com software If the Plantronics software is not installed and you do not have a compatible softphone you must first press the base computer call button and then use the softphone interface to place answer end calls Ensure that the headset is the default sound device The Plantronics control panel will launch the sound ...

Page 35: ...default setting from Speakers Savi Office to your PC speakers Click OK to confirm your change For Mac OS X Choose Apple menu System Preferences and click Sound Click Output and then select Internal Speakers or your speaker choice No audio connection to PC Unplug USB and power cables from base Reconnect power cable first Wait for power LED to illuminate then re connect USB cable Quit and then re st...

Page 36: ...dorp 2011 Plantronics Inc All rights reserved Plantronics the logo design HL10 Savi and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Windows is a registered trademark of Microsoft Corporation Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Limited All other trademarks are property of their respective owners Patents U S 7 633 963 D599...