Savi Savi W740A, User Manual

Page 1: ...Savi W740A M Multi Device Wireless Headset System User guide ...

Page 2: ...l 16 Connect your computer 16 Place a softphone call 16 Position your base 16 Headset features 17 Headset controls 17 Headset power 17 Headset battery level 18 Mute your headset during a call 18 Adjust your headset volume 18 Turn on off headset LED 19 Out of range warning tones 19 Base features 20 Base buttons 20 Base subscription button 20 Set the range 21 Bluetooth pairing button 21 Daily use 23...

Page 3: ...tings Base tab 28 Device settings Headset tab 30 Device settings Security tab 32 Applications tab 32 Preferences 32 About tab 33 Plantronics Update Manager 33 Troubleshooting 35 Headset 35 Desk phone 36 Mobile 36 Softphone 36 3 ...

Page 4: ...ating systems Windows XP Windows Vista Windows 7 Processor 400 MHz Pentium processor or equivalent Minimum 1 GHz Pentium processor or equivalent Recommended RAM 96 MB Minimum 256 MB Recommended Hard disk 280 MB Minimum 500 MB or more Recommended Microsoft Windows XP Service Pack 3 SP3 or later Recommended Microsoft Windows Vista Service Pack 1 SP1 or later Recommended Display At least 800 x 600 25...

Page 5: ...and battery Base and charging cradle Over the head headband Behind the head headband Headset fit kit with ear loops ear tips and foam sleeve USB cable Telephone interface cable Power supply What s in the box 5 ...

Page 6: ...one button 4 USB port 11 Bluetooth pairing button LED 5 Desk phone speaking volume 12 Subscription button LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Ear loop 5 Battery 2 Ear tip 6 Headset LED 3 Volume Mute button 7 Microphone 4 Call control button Base and headset basics 6 ...

Page 7: ...attery while charging your headset via a USB port 4 Electronic hookswitch cable EHS cable Electronically and automatically takes your desk phone handset off the hook Enables remote call control with your headset 5 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Accessories 7 ...

Page 8: ...hat fits most comfortably Align the ear loop as shown and insert it onto the headset Rotate the ear loop up 90 NOTE Ensure the ear loop is flat against the headset before rotating 2 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Press on to attach NOTE Ensure the large end of the ear tip points to the microphone 3 To ...

Page 9: ...r the headset the microphone should rest as close to your cheek as possible without touching The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset 1 Slide the headset over and behind your ear and fit the ear tip into your ear 2 Holding the base of the headset push it in and back towards your ear to allow the pivoting earpiece to bring the microphone...

Page 10: ... headset in so the microphone is close to your mouth 1 Align the headband as shown Ensure the headband sits flat against the headset then rotate it up 90 If you want to wear it on the left switch the stem to the left side of the headband 2 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Press on to attach Over the head...

Page 11: ...e microphone 3 To position your headset correctly first slide the stem of the headband so the headset fits comfortably 4 With a finger on the headset indicator light push in until the microphone rests as close to your cheek as possible without touching 11 ...

Page 12: ...nd into working power outlet 3 Place the headset in the charging cradle The charging LED will flash green when charging the headset and turn solid green when the headset is fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours NOTE This product has a replaceable battery Use only the battery type supplied by Plantronics Charge your headset 12 ...

Page 13: ... handset port on the desk phone NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configuration you must press both the headset button on your phone and the call control button on the headset to answer or end calls B Desk phone HL10 lifter sold separately See the user guide at plantronics com accessories for details...

Page 14: ...e EHS manually remove desk phone handset before each call 2 If you do not hear a dial tone open the side panel and adjust the middle configuration switch A G until you do Default setting A works for majority of desk phones 3 Dial test call from desk phone 4 End call by pressing headset call control button Make a desk phone call 14 ...

Page 15: ...he base will remain in this mode for 10 minutes If it goes off you will need to press it again 2 Place Bluetooth mobile phone into search mode Select SAVI 7xx from the list of found devices 3 If prompted by mobile phone type 0000 as passcode Bluetooth indicator LED on base will turn solid blue when base has an active connection with mobile phone 4 While wearing headset short press base mobile butt...

Page 16: ...ssing the headset call control button The minimum recommended separation between your desk phone and the base is 6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems Computer connect and call Connect your computer Place a softphone call Position your base 16 ...

Page 17: ...is installed and charged the headset is automatically on The headset does not have an on off button If you won t be using the headset for a long period of time and the headset will not be in the charging cradle place the headset in sleep mode or remove the battery Place the headset in sleep mode Placing the headset in sleep mode with a fully charged battery will provide up to 50 hours of standby t...

Page 18: ...playing battery status A warning will be issued if your headset s battery is critically low Use the base When the system is idle short press the base subscription button once to get feedback on the headset battery level The computer mobile and desk phone button LEDs will light up indicating your headset battery level Headset battery level Computer button LED on base Mobile button LED on base Desk ...

Page 19: ...tab Sound Playback Click OK to confirm changes The headset LED will flash when you are on a call or the headset is in use The LED can be turned off When you are not on a call press the headset volume down button for three seconds until the headset flashes white twice to toggle the LED on or off If you are on a call and go out of the operating range you will hear three low tones You will hear a sin...

Page 20: ...y the following methods The subscription button is the silver trim with four dots on the front of the base Automatic secure subscription With your system idle docking a new headset will automatically subscribe it to the base making it the primary headset The base subscription LED will blink green red during subscription mode and remain green when the new subscription is established Manual secure s...

Page 21: ...ubscription mode Solid green Primary headset subscribed to base Solid yellow Active conference call with guest headsets Solid red No headset subscribed Changing the range can help with desk phone PC audio quality improve user density or restrict the range of users You can change the range using the subscription button on the base With the system idle press the subscription and desk phone buttons f...

Page 22: ...se Bluetooth button again before the auto connection feature will resume You may customise this feature using the Plantronics Control Panel by going to Start Programs Plantronics Plantronics Control Panel Devices Device Settings Base Auto Connect to Mobile Phone 22 ...

Page 23: ...ls from the PC however only one call is supported at any given time on the mobile phone or desk phone You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves Answer a call while listening to music or audio If you are listening to music on a supported media player and a call comes in the base will pause the music when you answer your call and resume the mu...

Page 24: ... a call from your mobile phone 3 End the call by pressing the headset call control button Hands free dialling To enable hands free dialling install the Plantronics software Once installed go to Start Programs Plantronics Plantronics Control Panel Device Settings Base and activate Initiate mobile voice commands For hands free dialling initiate the mobile call from the base by pressing the base mobi...

Page 25: ...e trying to listen to is being routed to your Savi 7xx device 1 Go to Control Panel and open Sounds and Audio Devices 2 In the Audio tab select Savi 7xx under Sound Playback 3 Launch the application that contains the PC audio and play You can combine the audio of any two devices by simultaneously holding the base buttons of any two of the three base buttons until the LEDs become solid green This i...

Page 26: ... add headsets to the base an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headsets subscribed to the base The first headset is the primary user s headset and the number inside the next headset is the number of guest headsets subscribed to the base The following example shows one primary headset with two gu...

Page 27: ...our headset from the pull down menu then select Device Settings to configure base headset security settings Applications tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings About tab Provides online access to the user guide and support and di...

Page 28: ... phone per day 2 4 6 8 8 Anti startle Selected not selected Selected G616 Selected not selected Not selected The Audio and G616 Limiting features are supported in over the head mode only and are based on a typical headset and recommended acoustic coupling between the headset and the ear Please see Over the head assembly for optimal wearing position Default settings in Australia and New Zealand Aud...

Page 29: ...d A separate utility is also available at plantronics com software Auto connect to mobile phone This feature automatically establishes a Bluetooth link to the mobile phone whenever the mobile phone is within range See the following setting for an optional restriction on this function Stop auto connect to mobile when headset is docked If this feature is enabled the base will not automatically estab...

Page 30: ...otection against sudden loud sounds When Anti startle is SELECTED the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level When Anti startle is NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing G616 G616 Acoustic Limiting provides additional hearing protection against acoustic shock When G616 Acoustic Limiting is SELECTED...

Page 31: ...sk phone Desk phone ringtone Sound 1 sound 2 sound 3 Sound 1 Desk phone volume Standard low off Standard PC PC ringtone Sound 1 sound 2 sound 3 Sound 2 PC volume Standard low off Standard Mobile Mobile ringtone Sound 1 sound 2 sound 3 Sound 3 Mobile volume Standard low off Standard Auto answer When enabled this feature will configure your headset to automatically answer a call when it is removed f...

Page 32: ...ations such as softphones and media players The status is Enabled for all application modules that have installed support in Plantronics software The status is Running for all supported applications that are currently running on the system The Preferences tab allows you to set preferences for the media player as well as other general settings Options Features Settings Default Media player When a c...

Page 33: ...d Audio sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call button If the parameter Microsoft Office Communicator Lync dial tone enabled is selected then every time a PC radio link is established the Micros...

Page 34: ...heck For Updates Now button in Update Manager by clicking on the Start menu Programs Plantronics Plantronics Update Manager Install checked updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES this field will be populated with any applicable software updates and the INSTALL CHECKED UPDATES will begin installation 34 ...

Page 35: ...between your base and your telephone If adjusting the distance doesn t help your headset is going out of range move closer to the base See Position your base The sound is distorted Lower the desk phone speaking volume and or desk phone listening volume on the base For most telephones the correct setting is position 3 See Adjust your headset volume If your desk phone has a volume control lower unti...

Page 36: ...eadset is charged Ensure your headset is subscribed to the base See Subscribing a headset Ensure that the Plantronics software is installed To download visit plantronics com software Ensure that you are using a compatible softphone application For a list of compatible softphones visit plantronics com software If the Plantronics software is not installed and you do not have a compatible softphone y...

Page 37: ...s Vista and Windows 7 systems Refer to the Sound option in your PC Control Panel Under the Playback tab change the default setting from Speakers Savi Office to your PC speakers Click OK to confirm your change For Mac OS X Choose Apple menu System Preferences and click Sound Click Output and then select Internal Speakers or your speaker choice No audio connection to PC Unplug USB and power cables f...

Page 38: ...1 Plantronics Inc All rights reserved Plantronics the logo design HL10 Savi and Sound Innovation are trademarks or registered trademarks of Plantronics Inc Windows is a registered trademark of Microsoft Corporation Nortel is a trademark of Nortel Networks Skype is a registered trademark of Skype Limited All other trademarks are property of their respective owners Patents U S 7 633 963 D599 331 D58...