Savi W410 User Manual Download

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Contents

Plantronics Savi User Guide

1 Package Contents ................................................................ 4
2 System Features ................................................................... 5
3 Headset Setup ...................................................................... 6

Installing the headset battery

......................................... 6

Customize your headset

................................................ 6

Assembling Base

........................................................... 6

4 System Setup ....................................................................... 7

Connecting the power supply

........................................ 7

Docking and charging the headset

................................ 7

Connecting the USB adapter to your PC

...................... 7

Loading software

........................................................... 7

USB adapter indicator light

........................................... 8

5 Using Your Headset System ............................................... 10

Powering up the headset

............................................... 9

Talk time

......................................................................... 9

Muting a headset during a call

...................................... 9

Placing, Answering, Ending Calls with Desk Phone

...... 9

Placing the headset in sleep mode

.............................. 10

Headset tones

.............................................................. 10

Battery life

.................................................................... 10

Headset indicator light

................................................. 10

Subscribing a headset

................................................. 10

Ending subscription

..................................................... 10

6 Making Calls With Your Headset and PC ........................ 11

Software installation

.................................................... 11

Making calls with your headset and PC

...................... 11

Softphone support

......................................................... 1

Auto answer

................................................................. 11

Conferencing up to three guest headsets

................... 12

7 Plantronics Control Panel ................................................ 13

Devices tab

.................................................................. 13

Applications tab

........................................................... 15

Preferences tab

............................................................ 16

About tab

..................................................................... 16

8 Plantronics Update Manager ........................................... 17
9 Troubleshooting and Common Questions ....................... 18

Summary of Contents for W410

Page 1: ...Savi W410 W420 Wireless headset system User Guide ...

Page 2: ... installation or use of the product The enclosed DECT 6 0 wireless product uses restricted wireless radio frequencies which vary by country DECT 6 0 devices are generally authorized for use in The Americas Use of this DECT 6 0 product in unauthorized countries is a violation of law may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies...

Page 3: ...9 Talk time 9 Muting a headset during a call 9 Placing Answering Ending Calls with Desk Phone 9 Placing the headset in sleep mode 10 Headset tones 10 Battery life 10 Headset indicator light 10 Subscribing a headset 10 Ending subscription 10 6 Making Calls With Your Headset and PC 11 Software installation 11 Making calls with your headset and PC 11 Softphone support 1 Auto answer 11 Conferencing up...

Page 4: ...Plantronics Savi User Guide 4 Savi W410 W420 USB Adapter and Charger USB Adapter 1 Package Contents Base Power Supply Savi WH300 350 Headset Charger Base Base Stabilizer Headset Carrying Case ...

Page 5: ...s Savi User Guide 5 Savi USB Adapter Features Savi WH300 350 Headset Features Subscription Button Indicator Light 2 System Features Indicator Light Microphone Call Control Button Volume Button Headset Mute Button ...

Page 6: ...with both hands as shown Avoid bending or twisting the boom near the microphone or earpiece 2 Position the click stop turret and boom so that the microphone is two finger widths from the corner of your mouth 3 Make sure the front of the microphone faces your mouth If necessary twist the microphone slightly so it s in the proper position Do not use forceful twisting motions or try to turn the micro...

Page 7: ...ge before first use 3 hours Full charge Power Indicator Light Connecting the USB Adapter to your PC 1 Insert the USB adapter into USB Port on PC The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds the headset NOTE The headset may have to be charged before the USB adapter can find it 2 The USB adapter can be fold...

Page 8: ... Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and red USB adapter conference subscription Flashes green and yellow On conference call with one or more guest headsets subscribed Flashes yellow ...

Page 9: ...your safety do not use headset at high volumes for extended periods of time Doing so can cause hearing loss Always listen at moderate levels For more information on headsets and hearing visit plantronics com healthandsafety Phones with Handset Lifter or Electronic Hookswitch Phones without Handset Lifter or Electronic Hookswitch To place a call 1 Short press call control button on headset or short...

Page 10: ...tem tray displayingbattery status A warning will be issued if your headset s battery is critically low 100 75 50 25 0 Headset Indicator Light If you are not on a call you can toggle the headset in use indicator light on and off by pressing the headset volume down button for three seconds Subscribing a Headset The headset and USB adapter that are supplied together are already subscribed to each oth...

Page 11: ...headset 2 Answer call using softphone application To end a call Short press call control button on headset 1 Short press call control button on headset 2 Hang up call using softphone application Softphone Compatibility Remote call answer end from the Savi headset is available for all softphones with no additional steps by the user except Skype For a list of compatible softphones visit plantronics ...

Page 12: ...e in the master headset indicating a guest wishes to join the call 4 If you press the call control button on the master headset within five seconds the guest is joined to the call If you do not press the call control button within five seconds the request to join the call is rejected and the guest will hear an error tone in their headset 5 Guests may leave the conference call by pressing their cal...

Page 13: ...the range setting by holding in the subscription button of the USB adapter for three seconds while it is in an idle state The USB adapter light will flash green for high range yellow for medium range and red for low range When Range is set to HIGH a user will have up to 300 feet of range When Range is set to MEDIUM a user will have up to 150 feet of range When Range is set to LOW a user will have ...

Page 14: ...comfortable level When Anti startle is NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing G616 G616 Acoustic Limiting provides additional hearing protection against acoustic shock When G616 Acoustic Limiting is SELECTED the system provides additional acoustic shock protection Sound levels are limited to 102 dBA as recommended in the G616 2006 guideline issued by the Au...

Page 15: ...ill only able to change a password if there is a previous password set in the device NOTE In case you forget your password you will need to call your local Plantronics Technical Support for assistance Applications Tab The Applications Tab displays the status of Plantronics support for various applications such as softphones and media players The status will only show as enabled and running for sof...

Page 16: ...trying to place a VoIP call and provide a dial tone If this feature is not selected when a PC radio link is established Microsoft OC Lync will sit idle Audio Sensing Enabled Audio Sensing is a special feature supported by Plantronics wireless devices that can detect an audio signal at the USB port and automatically establish a PC radio link between the USB adapter and wireless headset without the ...

Page 17: ...ill activate a periodic automatic check for available software updates Check for Updates Now You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager From the Start menu Programs Plantronics Plantronics Update Manager Install Checked Updates Following an Automatic or Manual Check For Updates this field will be populated wi...

Page 18: ...g volume with volume button Adjust listening speaking volumes in the computer s sound control panel system preferences Adjust listening speaking volumes in the softphone application The sound is distorted or I hear an echo in the headset Reduce speaking and or listening volume on the computer using your softphone application Point microphone towards your chin If the distortion is still present low...

Page 19: ...Limited or other related Skype companies Patents US D538 785 US D505 413 US D535 285 EM 000543798 0004 EM 000543798 0005 CN 200630123314 7 CN 200630123313 2 TW D117515 TW D117333 Other Patents Pending 89922 06 07 13 Plantronics Inc 345 Encinal Street Santa Cruz CA 95060 United States plantronics com For product support contact us at plantronics com support or call 1 800 544 4660 EEE Yönetmeliğine ...

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