Savi W745A, User Manual

Page 1: ...Savi W745A Multi Device Wireless Headset System User guide ...

Page 2: ...connect and call 15 Computer connect and call 16 Connect your computer 16 Place a softphone call 16 Position your base 16 Headset features 17 Headset controls 17 Headset power 17 Headset battery level 18 Mute your headset during a call 19 Adjust your headset volume 19 Turn on off headset LED 20 Out of range warning tones 20 Base features 21 Base buttons 21 Base subscription button 21 Set the range...

Page 3: ...tings Base tab 29 Device settings Headset tab 31 Device settings Security tab 32 Applications tab 32 Preferences 32 About tab 34 Plantronics Update Manager 34 Troubleshooting 35 Headset 35 Desk phone 36 Mobile 36 Softphone 36 3 ...

Page 4: ...ating systems Windows XP Windows Vista Windows 7 Processor 400 MHz Pentium processor or equivalent Minimum 1 GHz Pentium processor or equivalent Recommended RAM 96 MB Minimum 256 MB Recommended Hard disk 280 MB Minimum 500 MB or more Recommended Microsoft Windows XP Service Pack 3 SP3 or later Recommended Microsoft Windows Vista Service Pack 1 SP1 or later Recommended Display At least 800 x 600 25...

Page 5: ...y Base deluxe charging cradle and spare battery Over the head headband Behind the head headband Headset fit kit with ear loops ear tips and foam sleeve USB cable Telephone interface cable Power supply What s in the box 5 ...

Page 6: ...one button 4 USB port 11 Bluetooth pairing button LED 5 Desk phone speaking volume 12 Subscription button LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Ear loop 5 Battery 2 Ear tip 6 Headset LED 3 Volume Mute button 7 Microphone 4 Call control button Base and headset basics 6 ...

Page 7: ...ctronic hookswitch cable EHS cable Electronically and automatically takes your desk phone handset off the hook Enables remote call control with your headset 3 HL10 lifter Automatically lifts handset and returns it to the cradle Enables remote call control with your headset Accessories sold separately 7 ...

Page 8: ...hat fits most comfortably Align the ear loop as shown and insert it onto the headset Rotate the ear loop up 90 NOTE Ensure the ear loop is flat against the headset before rotating 2 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Press on to attach NOTE Ensure the large end of the ear tip points to the microphone 3 To ...

Page 9: ...r the headset the microphone should rest as close to your cheek as possible without touching The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset 1 Slide the headset over and behind your ear and fit the ear tip into your ear 2 Holding the base of the headset push it in and back towards your ear to allow the pivoting earpiece to bring the microphone...

Page 10: ... headset in so the microphone is close to your mouth 1 Align the headband as shown Ensure the headband sits flat against the headset then rotate it up 90 If you want to wear it on the left switch the stem to the left side of the headband 2 Choose the size and style of ear tip that fits most comfortably Align the ear tip with the notch facing the microphone as shown Press on to attach Over the head...

Page 11: ...e microphone 3 To position your headset correctly first slide the stem of the headband so the headset fits comfortably 4 With a finger on the headset indicator light push in until the microphone rests as close to your cheek as possible without touching 11 ...

Page 12: ... the headset in the charging cradle The charging LEDs flash green when charging the headset and battery The charging LEDs turn solid green when the headset and battery are fully charged Charge for at least 20 minutes prior to the first use A full charge takes 3 hours NOTE This product has a replaceable battery Only use the battery type supplied by Plantronics Charge your headset and spare battery ...

Page 13: ... handset port on the desk phone NOTE If your phone has a built in headset port you should only use the headset port if you will not be using the HL10 lifter In this configuration you must press both the headset button on your phone and the call control button on the headset to answer or end calls B Desk phone HL10 lifter sold separately See the user guide at plantronics com accessories for details...

Page 14: ...e EHS manually remove desk phone handset before each call 2 If you do not hear a dial tone open the side panel and adjust the middle configuration switch A G until you do Default setting A works for majority of desk phones 3 Dial test call from desk phone 4 End call by pressing headset call control button Make a desk phone call 14 ...

Page 15: ...he base will remain in this mode for 10 minutes If it goes off you will need to press it again 2 Place Bluetooth mobile phone into search mode Select SAVI 7xx from the list of found devices 3 If prompted by mobile phone type 0000 as passcode Bluetooth indicator LED on base will turn solid blue when base has an active connection with mobile phone 4 While wearing headset short press base mobile butt...

Page 16: ...ssing the headset call control button The minimum recommended separation between your desk phone and the base is 6 inches The minimum recommended separation between the base and computer is 12 inches Incorrect position can cause noise and interference problems Computer connect and call Connect your computer Place a softphone call Position your base 16 ...

Page 17: ...utton If you won t be using the headset for a long period of time and the headset will not be in the charging cradle place the headset in sleep mode or remove the battery Place the headset in sleep mode Placing the headset in sleep mode with a fully charged battery will provide up to 50 hours of standby time 1 While the headset is idle press the call button for three seconds until you see the head...

Page 18: ...n when fully charged Low battery warning If you are on a call and the headset battery is critically low you will hear a repeated single low tone every 15 seconds indicating that the battery is low You should recharge the headset immediately or swap the low battery for a fully charged battery If you are not on a call and press the call button you will hear three low tones if the battery is critical...

Page 19: ... every 60 seconds while mute is active When unmuted you will hear three low tones Fine tune your headset volume by pressing the volume mute button up increase or down decrease if you wear your headset on the right If you wear it on the left it s opposite press down to increase the volume and up to decrease the volume Make general volume adjustments for the desk phone with the base volume dials For...

Page 20: ...volume down button for three seconds until the headset flashes white twice to toggle the LED on or off If you are on a call and go out of the operating range you will hear three low tones You will hear a single mid tone when you are back in range If you stay out of range active calls will be suspended Calls will be re established when you walk back into range If you remain out of range for more th...

Page 21: ...y the following methods The subscription button is the silver trim with four dots on the front of the base Automatic secure subscription With your system idle docking a new headset will automatically subscribe it to the base making it the primary headset The base subscription LED will blink green red during subscription mode and remain green when the new subscription is established Manual secure s...

Page 22: ...ubscription mode Solid green Primary headset subscribed to base Solid yellow Active conference call with guest headsets Solid red No headset subscribed Changing the range can help with desk phone PC audio quality improve user density or restrict the range of users You can change the range using the subscription button on the base With the system idle press the subscription and desk phone buttons f...

Page 23: ...se Bluetooth button again before the auto connection feature will resume You may customise this feature using the Plantronics Control Panel by going to Start Programs Plantronics Plantronics Control Panel Devices Device Settings Base Auto Connect to Mobile Phone 23 ...

Page 24: ...ls from the PC however only one call is supported at any given time on the mobile phone or desk phone You will need to manage multiple calls on the desk phone or mobile phone on the devices themselves Answer a call while listening to music or audio If you are listening to music on a supported media player and a call comes in the base will pause the music when you answer your call and resume the mu...

Page 25: ... a call from your mobile phone 3 End the call by pressing the headset call control button Hands free dialling To enable hands free dialling install the Plantronics software Once installed go to Start Programs Plantronics Plantronics Control Panel Device Settings Base and activate Initiate mobile voice commands For hands free dialling initiate the mobile call from the base by pressing the base mobi...

Page 26: ...ons of any two of the three base buttons until the LEDs become solid green This is useful as a mini teleconference call While on a call you can subscribe up to three additional headsets to your base for conferencing Join a conference call 1 While the base has an active link place the guest headset into the primary user s charging cradle this connects the headset to the base When the base subscript...

Page 27: ... first headset is the primary user s headset and the number inside the next headset is the number of guest headsets subscribed to the base The following example shows one primary headset with two guest headsets conferenced in 27 ...

Page 28: ...our headset from the pull down menu then select Device Settings to configure base headset security settings Applications tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings About tab Provides online access to the user guide and support and di...

Page 29: ...n phone per day 2 4 6 8 8 Anti startle Selected not selected Selected G616 Selected not selected Not selected The Audio and G616 Limiting features are supported in over the head mode only and are based on a typical headset and recommended acoustic coupling between the headset and the ear Please see Over the head assembly for optimal wearing position Default settings in Australia and New Zealand Au...

Page 30: ...d A separate utility is also available at plantronics com software Auto connect to mobile phone This feature automatically establishes a Bluetooth link to the mobile phone whenever the mobile phone is within range See the following setting for an optional restriction on this function Stop auto connect to mobile when headset is docked If this feature is enabled the base will not automatically estab...

Page 31: ...otection against sudden loud sounds When Anti startle is SELECTED the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level When Anti startle is NOT SELECTED the headset limits sound levels at 118 dBA to protect your hearing G616 G616 Acoustic Limiting provides additional hearing protection against acoustic shock When G616 Acoustic Limiting is SELECTED...

Page 32: ...reen create and confirm your new password in the Feature Set Lock section and press OK This will store the password directly in the device 2 Lock unlock a device settingFrom the Security screen enter your password in the Feature Set Lock section Lock unlock each feature in the Base screen as desired and click Apply Change your password You can always change the old password to a new one in the Cha...

Page 33: ...gtone played on both the headset as well as the PC speaker When this feature is selected the PC ringtone will be heard on both the PC speaker as well as the headset When this feature is not selected the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up Maintain headset to PC link This feature forces the radio link to the PC to stay act...

Page 34: ...all button The About tab provides on line access to this printable user guide and also includes Plantronics contact information The version of software and firmware currently running on your system is also shown here All required software and firmware for Savi systems can be remotely updated when updates are available Start Plantronics Update Manager from Windows Start Programs menu Programs Plant...

Page 35: ...between your base and your telephone If adjusting the distance doesn t help your headset is going out of range move closer to the base See Position your base The sound is distorted Lower the desk phone speaking volume and or desk phone listening volume on the base For most telephones the correct setting is position 3 See Adjust your headset volume If your desk phone has a volume control lower unti...

Page 36: ...eadset is charged Ensure your headset is subscribed to the base See Subscribing a headset Ensure that the Plantronics software is installed To download visit plantronics com software Ensure that you are using a compatible softphone application For a list of compatible softphones visit plantronics com software If the Plantronics software is not installed and you do not have a compatible softphone y...

Page 37: ...s Vista and Windows 7 systems Refer to the Sound option in your PC Control Panel Under the Playback tab change the default setting from Speakers Savi Office to your PC speakers Click OK to confirm your change For Mac OS X Choose Apple menu System Preferences and click Sound Click Output and then select Internal Speakers or your speaker choice No audio connection to PC Unplug USB and power cables f...

Page 38: ... or registered trademarks of Plantronics Inc Internet Explorer Lync Windows Windows XP and Windows Vista are registered trademarks of Microsoft Corporation in the US and other countries Pentium is a trademark of Intel Corporation in the U S and or other countries All other trademarks are the property of the respective owners Patents U S 7 633 963 D599 331 D635 548 D635 962 EM 001792276 0002 001792...