27
4. Appendix
Troubleshooting
Problem
Possible Causes and Solutions
When launching the ScanRouter V2
Administration Utility from the de-
livery server, the following message
appears: " Delivery server authoriza-
tion settings may be incorrect. The
[Authorization for Server Access] di-
alog box will be displayed. Set autho-
rization properly. "
The ScanRouter V2 Lite starting account password may
have been changed. Take the following steps, and then
restart the delivery server.
Click
[
OK
]
in the dialog box.
When the
[
Authorization for Server Access
]
dialog box ap-
pears, enter the new password, and click
[
OK
]
. Restart
the delivery server.
When launching the ScanRouter V2
Administration Utility from a client
computer, the following message ap-
pears: " Delivery server authoriza-
tion settings may be incorrect.
Restart management tools on the de-
livery server and set authorization
properly. "
The ScanRouter V2 Lite starting account password may
have been changed. Take the following steps, and then
restart the server.
From the
[
Start
]
menu on the server, point to
[
ScanRouter
V2
]
, and then select
[
ScanRouter V2 Administration Utility
]
.
The following message will appear: " Delivery server
authorization settings may be incorrect. The [Authori-
zation for Server Access] dialog box will be displayed.
Set authorization properly. " Click
[
OK
]
in the message
box.
When the
[
Authorization for Server Access
]
dialog box ap-
pears, enter the new password, and click
[
OK
]
.
Restart the server.
Note
❒
If the starting mode for the delivery server is set to
[
Run in service mode
]
, you must log into Windows.
The operation panel of a network de-
vice displays " Cannot communicate
with server. "
• Make sure that the server is operating properly.
• Make sure that the network device has the correct IP
addresses for itself and for the server or other net-
work settings.
The operation panel of a network de-
vice displays "Address update failed.
Try again?"
Delivery service may not have started. Restart delivery
service from the
[
Server
]
menu of the ScanRouter V2 Ad-
ministration Utility.
The operation panel of a network de-
vice displays " Destination and send-
er list update has been failed. Try
again? "
• Make sure that the server is operating properly.
• Make sure that the network device has the correct IP
addresses for itself and for the server or other net-
work settings.
• Make sure that the network device settings are cor-
rect in
[
Set I/O Device
]
menu on the ScanRouter V2
Administration Utility.
Summary of Contents for IS330DC
Page 1: ......
Page 2: ......
Page 4: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 14: ...viii...
Page 28: ...Getting Started 16 1...
Page 37: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 38: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 64: ...Scanning Documents 16 2...
Page 72: ...Troubleshooting 24 3...
Page 82: ...Color Scanner Operating Instructions Scanner Reference UE USA G412 6665...
Page 83: ...Setup Guide...
Page 86: ...ii...
Page 92: ...ScanRouter V2 Lite Setup 6 2...
Page 102: ...After Installation 16 4...
Page 106: ...ScanRouter V2 Lite Setup Guide UE USA B427ENY0 01A...
Page 107: ...Management Guide...
Page 136: ...Using ScanRouter V2 Administration Utility 26 3...
Page 144: ...34 UE USA B427...
Page 146: ...ScanRouter V2 Lite Management Guide UE USA B427ENY0 02A...
Page 147: ...Setup Guide...
Page 150: ...ii...
Page 152: ...2...
Page 160: ...Setup 10 2...
Page 168: ...Web Document Viewer Setup Guide UE USA B426 8531...
Page 169: ...Setup Guide...
Page 172: ...ii...
Page 174: ...2...
Page 182: ...Setup 10 2...
Page 190: ...Web Document Viewer Setup Guide UE USA B426 8531...
Page 191: ...Guide...
Page 194: ...ii...
Page 196: ...2...
Page 210: ...DeskTopBinder V2 ScanRouter V2 Link Guide UE USA B428 8600...
Page 224: ......
Page 225: ...Setup Guide...
Page 228: ...ii...
Page 236: ...Appendix 8 UE USA B428 3...
Page 238: ...DeskTopBinder V2 L L L L i i i i t t t t e e e e Setup Guide UE USA B428ENY0 01...