15
4. Appendix
Troubleshooting
Problem
cause/Action
The Start Page cannot
be displayed.
→
Is the URL correct?
• The URL in this service is as follows:
http://{WWW server DNS name}/rds/start_f.asp
• The following shows the URL when the virtual directory name is
changed during installation or the delivery server of a different
computer from the WWW server is accessed:
http:// {WWW server DNS name}/{virtual directory name}/
start_f.asp?SvrName={delivery server name or DNS name}
→
Is the WWW browser set up properly?
For example, if you always access the WWW server on a LAN via a
proxy, sometimes access may not be possible.
→
Is the client computer properly set up on the network?
If the TCP/IP protocol or DNS is not set up properly, the computer can-
not connect to the WWW server.
→
Is the WWW server operating properly?
If software is installed properly in the WWW server and the WWW
server is not operating, the Start Page cannot be displayed.
The Top Page cannot
be displayed.
→
Is the delivery server operating properly?
If software is installed properly in the computer used as the delivery
server and the delivery server is not operating, the Top Page cannot be
displayed.
Summary of Contents for IS330DC
Page 1: ......
Page 2: ......
Page 4: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 14: ...viii...
Page 28: ...Getting Started 16 1...
Page 37: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 38: ...Color Scanner Setup Guide Printed in the Japan UE USA G412 6653...
Page 64: ...Scanning Documents 16 2...
Page 72: ...Troubleshooting 24 3...
Page 82: ...Color Scanner Operating Instructions Scanner Reference UE USA G412 6665...
Page 83: ...Setup Guide...
Page 86: ...ii...
Page 92: ...ScanRouter V2 Lite Setup 6 2...
Page 102: ...After Installation 16 4...
Page 106: ...ScanRouter V2 Lite Setup Guide UE USA B427ENY0 01A...
Page 107: ...Management Guide...
Page 136: ...Using ScanRouter V2 Administration Utility 26 3...
Page 144: ...34 UE USA B427...
Page 146: ...ScanRouter V2 Lite Management Guide UE USA B427ENY0 02A...
Page 147: ...Setup Guide...
Page 150: ...ii...
Page 152: ...2...
Page 160: ...Setup 10 2...
Page 168: ...Web Document Viewer Setup Guide UE USA B426 8531...
Page 169: ...Setup Guide...
Page 172: ...ii...
Page 174: ...2...
Page 182: ...Setup 10 2...
Page 190: ...Web Document Viewer Setup Guide UE USA B426 8531...
Page 191: ...Guide...
Page 194: ...ii...
Page 196: ...2...
Page 210: ...DeskTopBinder V2 ScanRouter V2 Link Guide UE USA B428 8600...
Page 224: ......
Page 225: ...Setup Guide...
Page 228: ...ii...
Page 236: ...Appendix 8 UE USA B428 3...
Page 238: ...DeskTopBinder V2 L L L L i i i i t t t t e e e e Setup Guide UE USA B428ENY0 01...