Sawgrass Technologies DualJet Hybrid System, Getting Started Manual

Page 1: ...Getting Started Guide For The EPSON Stylus PRO 4880 DualJet Hybrid System ...

Page 2: ...Sawgrass Technologies Inc www sawgrassink com ii ...

Page 3: ...4880 and ColorSure are trademarks of Sawgrass Technologies Inc Epson and Stylus are registered trademarks of Seiko Epson Corporation Other trademarks and registered trademarks are the property of their respective owners No part of this manual may be reproduced or transmitted in any form by any means without the prior written consent of Sawgrass Technologies Inc Information in this manual is subjec...

Page 4: ...is purchased from Sawgrass or its authorized distributor is not a licensed use of the SOFTWARE PRODUCT You agree not to use the SOFTWARE PRODUCT for any other purpose or in any process except as expressly permitted hereby Not for Resale You may not sell or otherwise transfer for value the SOFTWARE PRODUCT No Reverse Engineering Decompilation Copying or Disassembly You may not reverse engineer deco...

Page 5: ...is product in the United States this EULA is governed by the laws of the State of South Carolina In the event of any dispute arising under this license or from the use of the SOFTWARE PRODUCT each party irrevocably agrees to the jurisdiction of the United States District Court for the District of South Carolina Charleston Division b If you acquired this product in Canada this EULA is governed by t...

Page 6: ...to the SOFTWARE PRODUCT and the provision of or failure to provide Support Services This limited warranty gives you specific legal rights You may have others which vary from state jurisdiction to state jurisdiction LIMITATION OF LIABILITY To the maximum extent permitted by applicable law in no event shall Sawgrass or its suppliers be liable for any special incidental indirect or consequential dama...

Page 7: ...ractice the Sawgrass Process other than a ArTainium ChromaBlast ink purchased from Sawgrass or its authorized distributor accompanied by a PLA is not a licensed use of the Sawgrass Process No rights to use the Sawgrass Process except those specified herein are granted and no rights to use any other process product software or hardware developed or sold by Sawgrass are granted or implied hereby 2 L...

Page 8: ... in U S Patent No 6 341 856 the Sawgrass Process The use of any ink dye or pigment to practice the Sawgrass Process other than a ArTainium ChromaBlast ink which is purchased from Sawgrass or its authorized distributor is not a licensed use of the SOFTWARE PRODUCT You agree not to use the SOFTWARE PRODUCT for any other purpose or in any process except as expressly permitted hereby Not for Resale Yo...

Page 9: ...part of the permanent transfer as provided above of the SOFTWARE PRODUCT U S GOVERNMENT RESTRICTED RIGHTS The SOFTWARE PRODUCT and documentation are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or subparagraphs c 1 and ...

Page 10: ...ernational source NO OTHER WARRANTIES To the maximum extent permitted by applicable law Sawgrass and its suppliers disclaim all other warranties and conditions either express or implied including but not limited to implied warranties of merchantability fitness for a particular purpose title and non infringement with regard to the SOFTWARE PRODUCT and the provision of or failure to provide Support ...

Page 11: ... Vista 15 Product Overview DualJet 4880 Driver 16 Installation DualJet 4880 Driver 16 DualJet 4880 Driver Introduction 24 Quick Start Example CorelDRAW 25 Setting DualJet 4880 Driver Document Properties Printing Preferences 27 DualJet 4880 Driver Properties ChromaBlast 31 DualJet 4880 Driver Properties ArTainium 38 Group 1 Configuration ChromaBlast 32 Group 2 Color Settings ChromaBlast 35 Group 3 ...

Page 12: ... Over riding CorelDRAW Software Color Management 46 Appendix A Over riding Photoshop Software Color Management 48 Appendix B Using ColorSure andCustomPalette 52 Tips for Successful Sublimation 57 Supplies Equipment 59 Storage 59 Troubleshooting 60 Technical Support 62 ...

Page 13: ... designed to accept sublimation dyes including ceramics metals tiles mylar polyester fabrics performance wear blanks and UniSub materials resulting in a bright vibrant durable product Using the driver interface to print with the ChromaBlast inks onto Chro maBlast media your images transfer flawlessly to any white or light colored cotton product such as t shirts grocery bags caps and more The DualJ...

Page 14: ...eneficial impact on either Printing and or Sublimation About this Document This document contains descriptions and procedures for using ArTainium UV and ChromaBlast Digital Transfer Inks along with additional information for getting the best results from your transfers The documentation provided pertains only to the use of ArTainium UV and ChromaBlast Digital Transfer Inks in your EPSON Stylus PRO...

Page 15: ...ow or empty Be sure you have the correct color cartridge for replacement NOTE TheLCDPanelwillindicatetheinkcolors of the original OEM Ink Configuration and not the DualJet Hybrid Ink Configuration 1 2 3 4 5 6 7 8 Menu 3sec DonotinstalltheEpsonInksprovidedwiththeprinter Please call Sawgrass Technical Support if you need assistance installing the ArTainium UV and ChromaBlast Digital Transfer Ink Car...

Page 16: ...power cord to the printer plug the printer in to an appropriate outlet Fig 1 Ensure the printer power is on by pressing the power button on the control panel Fig 2 2 Press the ink compartment cover to release the latch Fig 3 and open the cover Fig 4 3 Raise the ink lever to the unlocked position Fig 5 The ink lever is located to the right of each ink compartment Fig 6 ...

Page 17: ...Step 6 Page 8 Figure 8 Figure 7 5 Carefully remove its packaging and insert the replacement ink cartridge into the slot with the label side facing left See Fig 8 Do not force the cartridge into the slot Lower the ink lever in to the locked position Fig 9 Page 8 4 Remove the empty ink cartridge from the printer Note The cartridge label should be facing left as the cartridge is inserted into it s sl...

Page 18: ...k compartment cover if you have standard size ink cartridges installed Fig 10 If you have extended cartridges installed in the printer Fig 11 you will need to leave the cover open 8 After approximately 1 minute the ink leer messages will appear on the LCD Panel The LCD will indicate that the printer recognized NON GENUINE ink cartridges ...

Page 19: ... Hybrid System 4880 8 Press the down key V until a message appears that asks the user whether the ink cartridges are NON GENUINE 9 Press the left key to acknowledge that the cartridges are NON GENUINE 10 Press the left key until the following message appears ...

Page 20: ... Technologies Inc www sawgrassink com 10 11 Press the down key V until the following message appears 12 Press the left key to accept acknowledgement of the warranty message 13 The following messages will appear ...

Page 21: ...rm a nozzle check from The ChromaBlast 4880 Driver Tab or the ArTainium 4880 Hybrid Driver Tab of the DualJet Driver A few cleanings may be necessary to get a good nozzle check 14 Press the PAUSE key once 15 The following message will appear The printer is now ready for use 16 This completes your installation ...

Page 22: ...nium UV TruPix TruPix Classic or TextPrint For ChromaBlast ChromaBlast Media ForfurtherinformationonselectingtheappropriatepapertousewithyourArTainium UV and ChromaBlast Digital Transfer Inks please check our website at http www sawgrassink com support or call your authorized ArTainium UV ChromaBlast reseller While the use of copy paper or other inkjet paper will not harm your printer the transfer...

Page 23: ... paper with reversed image face down against the garment surface to be printed Position carefully 3 Press image according to the following recommended settings Pressure Heavy If using a pneumatic press set the pressure to 60 psi Temperature 375 F 400 F 190 C 205 C Time 40 sec If you press the garment at a temperature higher than 375 F reduce the transfer time to prevent scorching 4 Peel the paper ...

Page 24: ...Sawgrass Technologies Inc www sawgrassink com 14 User Guide For the Epson Stylus PRO 4880 For distribution with ArTainium UV and ChromaBlast ONLY NOT FOR RESALE Ver 1 0 Sept 2008 ...

Page 25: ...omaBlast 4880 Driver and ArTainium 4880 Hybrid Driver Printer Drivers and documentation The installation will autorun once the CD is placed in the computer On Screen instructions will prompt the user to register the software to facilitate full installation SYSTEM REQUIREMENTS Minimum Hardware and Recommended Operating System Pentium 4 3 0GHz or Athlon XP 3000 Processor 1 GB RAM 2 GB recommended Wi...

Page 26: ...inters and Sawgrass sublimation ink The installation program will automatically install the Sawgrass Color Management Software the Sawgrass DualJet 4880 Driver Printer Driver software and ColorSure tools and utilities Step By Step Installation DualJetDriver 1 DualJet 4880 Driver installation will now begin with the assurance that the Epson Printer Driver Software is installed prior to this applica...

Page 27: ...river 4880 you will be prompted to do so Registering is the only way to take full advantage of the advanced features in DualJetDriver 4880 If you choose to register later select Register Later and click Next to proceed with the installation Fig 0 You will have five days to use the program before registration will be required for continued usage of the software After five days if you attempt to pri...

Page 28: ...during the initial five day pre registration grace period your system will generate the following Pop Up Screen Go to the printing preferences page of the DualJetDriver 4880 driver and click on Register Figure 5 Figure 6 5 If you choose Register Now fill in the radio button as shown in Fig 6 below and click Next ...

Page 29: ... be had in any of the following ways a Register on line and receive your Registration Code via E mail b Call Sawgrass Technologies Inc directly 888 253 1679 and obtain your code over the Phone c Send a fax and receive your Registration Code by Fax You must have a separate Registration Code for every machine on which DualJetDriver 4880 is installed The swiftest procedure by far is option a by E mai...

Page 30: ...ink com 20 Figure 8 Figure 9 8 The Product Registration Web Page now opens Complete the requested information on the web page and click Continue 9 Once the website registration information has been completed a Thank You message will appear ...

Page 31: ... Driver Registration Screen Fig 7 shown on Page 24 Click Apply Code Screen will appear indicating that you have successfully registered your driver software Click OK to continue the installation process 11 Sawgrass Technologies Inc provides ColorSure color palettes for use with Corel and Adobe Check the ColorSure section of the manual for information on how to use ColorSure to get perfect spot col...

Page 32: ...he Show Me How Button on the Color Management Check Screen shown in Item 12 below Figure 12 Figure 13 12 The Color Management Check screen will appear Click the Continue Button on the left side of the screen after you have disabled the Color Management feature of the Corel or Adobe Graphic software Click Show Me How if you need instructions on how to accomplish this 13 With this Screen Installatio...

Page 33: ... that may start during this process do NOT cancel any file copy process however Figure 14 Figure 15 14 The installation will continue for some time depending on the characteristics of your hardware 15 Once the installation has completed the Hybrid Installation Complete screen will display Click OK to end the installation ...

Page 34: ...naging the color output of your ChromaBlast cotton decorating inks The ColorSure Palette includes more than 170 colors that when loaded into your graphic design software allows you to fill solid portions of artwork with a color from the palette If you want to know how a particular color will look once transferred simply print the ColorSure Palette onto the substrates you plan to work with With the...

Page 35: ... Options on page 35 for more in depth information on color options available within the DualJet 4880 Driver Quick Start Example Corel Draw 1 Open Create an image in Corel Draw Select Print from the File Menu 2 Select the DualJet 4880 Driver Use the Properties Button Fig 2 to access DualJet 4880 Driver Properties Fig 3 Page 32 ...

Page 36: ... The ChromaBlast 4880 Driver is used only on cotton fabric It cannot be used on a hard non porous surface so the Substrate may decide which ink you use You must also set the Size of image Number of Copies whether Bitmap or Vector Print Quality and Density Once this is done click Apply and then OK to return to the Print Window Fig 2 Here click on Apply and then Print ...

Page 37: ... the correct substrate you must display its Document Properties Printing Preferences There are two ways to display the Document Properties Printing Preferences From the Windows Desktop 1 Click on Start Printers and Faxes 2 Right click on your DualJet 4880 Driver Printer Point 1 Scroll the Drop Down Menu and click on Properties Point 2 This leads to the DualJet 4880 Driver Properties Window Fig 3 P...

Page 38: ...3 In the DualJet 4880 Driver Properties Window click on the Printing Preferences Button near the bottom of the screen in Fig 3 4 You now have access to both the ChromaBlast 4880 Driver the ArTainium 4880 Hybrid Driver Windows Fig 4 a b in the DualJet 4880 Driver Printing Preferences Windows ...

Page 39: ...brid System 4880 Figure 1 Figure 2 From an Application 1 Select File Print Setup Click to reveal Print Setup Fig 2 2 Choose the DualJet 4880 Driver Printer from the list of printers Click the Properties Button to access the DualJet 4880 Driver Document Properties ...

Page 40: ...com 30 Figure 3 3 The DualJet 4880 Driver Document Properties Screen appears as shown Fig 3 4 Select either the ChromaBlast 4880 Driver Tab or the ArTainium 4880 Hybrid Driver Tab depending on the type of printing and substrate called for Fig 3 ...

Page 41: ...r Size Transfer Substrate and Copy Count Group 2 Color Settings Color Management Control Options Group 3 Options Utilities for Printer Maintenance Online Help Product Registration and Setting Input Profiles NOTE There are two distinct drivers at work here They are The ChromaBlast 4880 Driver the ArTainium 4880 Hybrid Driver To facilitate clarity and ease we ve color coded the three groups so that ...

Page 42: ...om the drop down list select the paper size you wish to use Fig 2 Copies Sets the copy count for the number of prints to be made To Add Custom Paper Sizes _ Click the Button to the right of the paper size drop down list Fig 3 The following dialog box will appear Fig 4 Insert the paper size and margins of the custom paper Fig 5 Page 40 ...

Page 43: ...5 Figure 6 Give the custom paper a name in the Form Name box Fig 5 Click on the Add Form Button when done Note that after adding a custom paper size the printing preferences dialog box must be closed and reopened before the new paper size will show in the paper size drop down list Fig 6 ...

Page 44: ...orms for paper size definitions These forms can be added deleted and maintained using the standard Windows Print Server Properties configuration dialog To access the Print Server Properties Dialog Box click on Start Printers and Faxes from the Windows Desktop From the Printers and Faxes Dialog Box select File Server Properties from the Drop Down Menu Fig 8 ...

Page 45: ...from photorealistic images to spot color logos For maximum flexibility ChromaBlast 4880 Driver Tab lets you color correct bitmap and vector elements differently even if they are in the same graphics file For example if you scan a photograph and import it into CorelDraw ChromaBlast 4880 Driver Tab will use the color management settings that have been selected for Bitmap If you then add text on top ...

Page 46: ...enhancement is not affected by color setting A ColorSure spot color will ALWAYS print the same See Appendix C for an overview of ColorSure Page 51 ColorSure Options Print Palette Button Prints the ChromaBlast ColorSure palette for the selected substrate ColorSure is a method for reproducing exact spot colors The two main components are 1 the Transferred Palette and 2 the CorelDraw Corel PhotoPaint...

Page 47: ...features Input Profile This option allows you to specify an input profile that the driver will use when color correcting your image If you are printing scanned artwork and your scanner manufacturer provided ICC profiles for your scanner model select the profile here In order to select a profile IT MUST BE INSTALLED ON YOUR MACHINE To install a profile on your machine locate the profile on your mac...

Page 48: ...bstrate and Copy Count Group 2 Color Settings Color Management Control Options Group 3 Options Utilities for Printer Maintenance Online Help Product Registration and Setting Input Profiles NOTE There are two distinct drivers at work here They are The ChromaBlast 4880 Driver the ArTainium 4880 Hybrid Driver To facilitate clarity and ease we ve color coded the three groups so that similar functions ...

Page 49: ...istinct Right Left orientation so that when the image is actually printed on the surface and the paper sheet is removed the resulting image will read properly from left to right High Speed If the printer supports multiple resolutions choose the most appropriate setting For soft substrates the High Speed option works well Group 2_Color Settings ArTainium 4880 Hybrid Driver 360 x 720 This resolution...

Page 50: ...r and functioning to prevent wasting ink Clean If the nozzles aren t firing according to the patterns shown in the User s Manual provided by Epson you now have the option of running a cleaning utility to return the nozzles to optimum functionality prior to printing your images Print Primary Use this function to print a page of the Primary ArTainium Ink Colors Cyan Magenta Yellow Black ...

Page 51: ...Driver Printer from the list of printers 3 Click the Properties Button 4 Select the ChromaBlast 4880 Driver Tab Setting ArTainium 4880 Hybrid Driver Printer Properties To configure this Driver for the correct substrate you must display its printer properties There are two ways to display the printer properties From the Windows Desktop 1 Click on Start Printers Faxes 2 Right click on your DualJet 4...

Page 52: ...using the ChromaBlast 4880 Driver Do not print to your Epson printer with the Epson printer driver printing with the Epson driver will not give you the benefit of Color Management Quick Start Example Corel Draw 1 Open Create an image in CorelDraw Select Print from the File Menu 2 Select the DualJet 4880 Driver Printer from the Drop Down Menu then click on Properties to bring up the DualJet 4880 Dr...

Page 53: ...ndow choose the ChromaBlast 4880 Driver Tab Here make your choices as to Print Size Quantity Bitmap Vector High Speed High Quality Density Mirror so that lettering or graphics with a left right orientation will be legible after sublimation and the ColorSure Option Once this is done click OK to return to Print Window Click Apply then Print ...

Page 54: ...t using the ArTainium 4880 Hybrid Driver Tab Do not print to your Epson printer with the Epson printer driver printing with the Epson driver will not give you the benefit of Color Management Quick Start Example Corel Draw 1 Open Create an image in CorelDraw Select Print from the File Menu 2 Select the DualJet 4880 Driver Printer from the Drop Down Menu then click on Properties to bring up the Dual...

Page 55: ...nium 4880 Hybrid Driver Tab Here make your choices as to Print Size Print Quantity Substrate High Speed or Not Mirror so that lettering or graphics with a left right orientation will be legible after sublimation and the Cutter Setting if your machine is outfitted for cutting Once this is done click OK to return to Print Window Click Apply then Print ...

Page 56: ... your Hybrid ArTainium ChromaBlast printing It is extremely important that you turn off any color matching features associated with your design software An explanation of how to disable print time color management in several popular design packages follows CorelDraw version 10 11 12 X 3 and X 4 In CorelDRAW open an existing or create a new graphic From the Main Menu choose Tools Color Management ...

Page 57: ... Management Window set the Style option to Color Management Off CorelDraw version 9 Create a new graphic From the Main Menu choose Tools Color Management The Color Management Dialog Box is displayed In the Color Management Window see figure below UNCHECK the Calibrate colors for display box ...

Page 58: ...olor Settings Dialog Box turn all Color Management Policies to Off See below Mark the box Ask When Opening next to Profile Mismatches To Print Adobe CS3 Select File Print On the print dialog page set the options as follows Upper Right Hand Menu to Color Management Choose Document by clicking the radio button Under Color Handling choose No Color Management ...

Page 59: ...2 Always select File Print with Preview On the print dialog page set the options as described in the following a thru d a Click on More Options b Choose Color Management in the drop down menu c Choose Document by clicking the radio button d Under Options Color Handling choose No Color Management ...

Page 60: ... More Options b Choose Color Management in the drop down menu c Choose Document by clicking the radio button d Choose Same as Source for Print Space From the Color Management drop option list make sure that Source is set to Document and Print Space is set to Same As Source Adobe Photoshop Elements 5 0 4 0 3 0 Select Edit and then Color Settings from the top drop down Menu Bar Select No Color Manag...

Page 61: ... the Range Print Quality Copies Fill in radio button Document Intagged RGB In Print Space Profile should read Same As Source Press OK To Print CMYK Graphics Click File Print then set the Range Print Quality Copies Fill in radio button Document Intagged CMYK In Print Space Profile should read Printer Color Management Press OK ...

Page 62: ...u will be using Most likely you will have customers who desire precise colors Having your ColorSure palette available allows the customer to choose the color from the palette that is the closest match to what they want and this gives you a starting point for finding the exact custom color that will match your customer s needs To print the ColorSure palette follow the steps below Click Start and na...

Page 63: ...e Select the file ColorSure Palette Corel cpl To open the ColorSure Palette in Adobe Illustrator Colorsure Palette aco choose Window Swatch Libraries Other Library Navigate to its Installation Destination set during PowerDriver installation C Program Files Sawgrass PowerDriver Adobe Illustrator and hit Open For easier access to the Palette File copy it from this installation path to Illustrator10 ...

Page 64: ...important step as it will affect the final printed output At the bottom of the window click the Custom Palette Button this will open the Custom Palette Utility Window Click on Color Chooser and select your desired starting color from the matrix If you do not wish to use Color Chooser you have the option to manually enter the Start Color values in the CMYK boxes To use Color Chooser simply click on...

Page 65: ... and the Step Size click on the Print Colors Button This will print your custom Color Finder Palette directly to your printer After printing the Color Finder Palette transfer it to your selected substrate and then try to match your desired color to one that is on the palette If you find a suitable match you are finished using the Color Finder Tool Move on to Section V The Custom Palette If you cou...

Page 66: ...or matrix find a color that closely resembles the color that you are adding to the custom palette At the bottom right of the color matrix window are the RGB values Simply click OK and the RGB Input Color values will be automatically entered Please take note of these RGB values for later use in your design applications Click the Add Color Button A window will pop up asking you whether you want to a...

Page 67: ...ection entitled Heat Transfer Instructions METAL To obtain the best results when printing onto metal place the transfer between the metal and an absorbent cloth or fresh non textured paper towel This will absorb any dyes that pass back through the paper and any moisture released during the transfer process If you have problems with inconsistently filled areas this may alleviate the problem CERAMIC...

Page 68: ... between the front and back of the shirt to prevent the inks from penetrating to the other side of the shirt If dye residue from your heat press is being deposited on your shirts at any time heat press a paper towel or similar absorbent material to remove it Using a lint brush before pressing can greatly reduce lint or debris on the shirt MOISTURE HUMIDITY PROBLEMS The addition of moisture to the ...

Page 69: ...8 75 F with 40 60 relative humidity ChromaBlast Supported operating Conditions are 65 80 F with 35 60 relative humidity Optimum operating Conditions are 70 75 F with 40 50 relative humidity Storage Care should be taken to prevent storing Artainium and ChromaBlast inks below freezing temperatures 32 F 0 C Do not expose these inks to extreme heat temperatures in excess of 104 F 40 C If these inks ha...

Page 70: ...he heat transferring of the image After transferring is complete Artainium s unique inks will produce a brilliant and durable final product My printout gets cut off on the bottom or side Verify the printer driver is setup for the correct paper size Your printer driver setting needs to match the paper size that is loaded in your printer Ensure the right paper guide is in the proper position When se...

Page 71: ... guidelines see the section entitled Heat Transfer Instructions Pages 12 13 Ensure you used a recommended paper or other recommended media For more information see the section entitled Selecting Paper Ensure you printed on the correct side of the paper or other media The print side is the bright white side of the paper Ensure you do not have a moisture problem Try drying the paper on the press or ...

Page 72: ...n you may also contact Sawgrass Technical Support at 888 253 1679 between the hours of 8 30 AM and 5 30 PM Eastern Standard Time 2 Internet Visit the Technical Support area of the Sawgrass Technologies Inc Web Site at www sawgrassink com The troubleshooting utility found here will provide you with solutions to some of the most common problems You may submit a detailed description of your problem i...