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Subject to change without notice.
STP_ML(En0916)
Code
Problem
Solution
Drain failure
E10
Communication failure.
E11
Temperature is greater than
the maximum temperature.
E12
No master steam generator
connected
Dip switch setting is incorrect. Check dip
switch settings.
Check RJ12 for loose contact. Replace RJ12.
If no problem can be found, contact the retailer.
E13
Check the RJ12 cable. If the area where
cable is located has many other cables, it
can cause EMC problems.
If no problem can be found, contact
the retailer.
Check that the drain valve is connected and
not blocked. Clean the level probes. If no
problem can be found, contact the retailer.
Water level too high and
operation not permitted.
E6
Water level too low and
operation not permitted.
Check that water supply is open and there is
enough pressure. Check solenoid valve.
Clean level probes. If no problem can be
found, contact the retailer.
E7
Illogical combination of
water level measurements.
Clean level probes. If no problem can be
found, contact the retailer.
E8
Fill failure
Check that water supply is open and there is
enough pressure. Check solenoid valve.
Clean level probes. If no problem can be
found, contact the retailer.
E9
Check that the drain valve is not blocked.
Clean the level probes. If no problem can be
found, contact the retailer.
Contact qualified electrician or maintenance
personnel before using the steam generator
again.
