is on-hook and idle. For more information, refer to the
“Adjusting Volume section” in the
480i Installer's Guide
provided with your phone.
Why is the light not coming on with a new
Voice Mail Message?
Your phone system or service provider must provide
“Visual” Message Waiting service for this function to
work. Check with your system administrator for more
information.
Why is my handset not working?
Check to ensure that the handset cord is fully connect-
ed to both the phone and handset. See the section
“Connecting a Handset or Headset” in the
480i
Installer’s Guide
for information.
What are services, and how do I use them?
Services are provided by your phone system or service
provider, and can be accessed through the
key.
This may include services such as Directory and
Caller's List. See the section “
Using Services”
in the
480i
Installer’s Guide
or check with your system administrator
for more information.
How do I set up my phone so that I can see
the status of other extensions through the
display?
Refer to the “
Customizing Softkeys as Busy Line Fields”
section under “
Getting Started”
within this guide. It
explains how to set up softkeys to monitor the status
of other extensions. If you are having difficulties,
check with your Network Administrator for assistance.
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39
FAQ
Why is my display blank?
Ensure that power is being provided to your phone. If
your Network does not provide Inline power over
Ethernet, you can obtain an additional accessory, the
Aastra PoE inline power supply, to provide power over
Ethernet locally to your phone. See the section
“
Connecting to the Network and to Power”
in the
480i
Installer’s Guide
for details.
Why is my speakerphone not working?
If you press
/
and the speaker light flashes and
you do not hear dial tone, the Set Audio option has
been used to set up the phone for headset use; press
/
a second time. If the light goes out, the
phone is set up to be used only with a headset or
handset. If the light stays on steady and you hear dial
tone, you can alternate between the speakerphone and
the headset by pressing
/ . See the section
“Customizing your phone” in the
480i Installer's Guide
for instructions on how to change the Set Audio fea-
ture.
Why can't I get a dial tone?
Check that all connections are not loose, and check
that the phone has been installed properly. For installa-
tion instructions, refer to the “Installation and Setup”
section in the 480i Installer's Guide provided with your
phone.
My phone doesn't ring
Check the ring volume on your phone. It may be
turned down or turned off. To adjust the ringer vol-
ume setting, press the volume button when the phone
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38
