Sayson 480i, Pocket User Manual

Page 1: ...480i Phone for Sphericall Pocket User Guide ...

Page 2: ...480i for Sphericall User Guide Revised May 12 2004 ...

Page 3: ...ple Line and Call Appearances 17 Making Calls 18 Sayson 480i for Sphericall User Guide ii Sayson 480i for Sphericall User Guide iii Sayson Technologies Ltd will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Sayson Technologies Ltd will not be liable for technical or editorial ...

Page 4: ...ll 23 Sending an Incoming Call to Voicemail 24 Handling Calls 24 Placing a Call on Hold 24 When on Hold 25 Automatic Hold 25 Retrieving a Held Call 26 Parking Calls 26 Transferring Calls 29 Blind Transfer 29 Consultive Transfer 29 Conferencing Calls 30 Picking up Calls 32 Extension Pickup 32 Zone Park Pickup 33 Group Pickup 33 Ending Calls 33 Extension Management 34 Forward 34 Voice Mail 35 DND Do...

Page 5: ...ding but tons Enhanced busy lamp fields Set paging Full duplex speakerphone for handsfree Built in two port 10 100 Ethernet switch which lets you share a connection with your computer Inline power support which eliminates power adapters Requirements Sphericall 4 System from Sphere Communications 802 3 Ethernet Fast Ethernet LAN Category 5 5e straight through cabling Aastra Power over Ethernet powe...

Page 6: ...hours or slow call periods Sayson 480i for Sphericall User Guide 3 system Not all features listed are available by default Contact your Network Administrator to find out which features and services are available to you on your sys tem For installation and set up refer to the 480i Installer s Guide included with your phone Additional Documentation Aastra 480i Installation Guide installation and set...

Page 7: ...2 00 am Jan 1st 2000 or the equivalent Check that the cables are tightly connected to the phone and to the wall jack The phone should auto matically detect when the connection is reconnected If changes have been made to your phone settings you may need to restart your phone For more information Sayson 480i for Sphericall User Guide 5 Start up Screens After the phone has displayed the Sphere splash...

Page 8: ...showing when someone is available for example as with DND Do Not Disturb On the Sphericall phone system BLF softkeys can monitor for connected ringing idle and DND status information Sayson 480i for Sphericall User Guide 7 about connecting your phone refer to the 480i Installer s Guide under the Connecting to the Network and to Power section Check with your Network Administrator for assistance Res...

Page 9: ...dle will call this extension Pressing a BLF softkey when that extension s status is ringing will pickup the call ringing at that extension Pressing a BLF softkey when that extension s status is connected or on DND will handle your call according to that extension s con figuration settings for multiple calls on the Sphericall system When you add BLF softkeys to your phone the default softkeys will ...

Page 10: ...irectly to this option Sayson 480i for Sphericall User Guide 10 Getting Started IP Address of Phone 192 168 0 000 Done Options List 7 SetAudio 8 Network 9 MGCP Settings 10 Phone Status Show Done Phone Status 1 Network Status 2 Firmware Version 3 Reset Phone 4 Factory Default Show Done IP Addr MAC Addr Done Attr Port0 Port1 LinkStat Link N Link Negotiat Auto Auto Speed 100M 10M Duplex Full Half ...

Page 11: ... A new window will pop up Enter your user name and password into the user name and password fields Note By default the user name is user all lower case and the password field is left blank 4 In the Ext field column enter the extension number of the extensions you wish to monitor and in the Name field column enter the corresponding name The phone will display the extension number if no name is ente...

Page 12: ...he Idle State menu allow you to make calls pickup calls check voicemail manage your extension and more Sayson 480i for Sphericall User Guide 15 Using Your Phone Hard Keys There are hard keys on your phone such as Hold Redial Xfer Icom and Conf that are configured for the call handling features of the Sphericall system These keys are static and cannot be reprogrammed or changed They are located in ...

Page 13: ...er Guide 17 Connected State The Connected State Screen will appear when you are talking to someone on the phone Connected State functions are available as softkeys on the connected state screen as well as hard keys on the phone These softkeys and hard keys allow you to do call handling such as transferring conferencing parking placing calls on hold and more Sayson 480i for Sphericall User Guide 16...

Page 14: ... softkey to go to the next selection 5 Press the Done softkey to save changes and exit 6 If you do not wish to save changes press the Cancel softkey Note By default the volume for the headset micro phone is set to medium Sayson 480i for Sphericall User Guide 19 Making Calls Dialing a Number First take the phone off hook by lifting the handset pressing the button or pressing a line call appearance ...

Page 15: ...alls Using a Headset 1 Ensure that you have selected a headset audio mode by accessing the Options menu See the section Customizing Your Phone in the 480i Installer s Guide for detailed information 2 Plug the headset into jack 3 Press the key to obtain a dial tone or answer an incoming call Depending on the audio mode selected from the Options menu dial tone or an incoming call will be received on...

Page 16: ...you answer the call the screen will change to the Connected State menu If you cannot answer the call the caller will go to voice mail if voice mail has been configured for your extension Sayson 480i for Sphericall User Guide 23 by placing the handset back on hook or by pressing the or the line call appearance button for the active call When you hang up the remote phone will also hang up Redial Pre...

Page 17: ...d when you press a new line call appearance button Sayson 480i for Sphericall User Guide 25 Sending an Incoming Call to Voice Mail You can send an incoming call directly to voice mail without answering the call To do this press the Voice Mail softkey If voice mail has not been set up for your extension the Voice Mail Is Not Configured prompt will appear on the screen of your phone Contact your Net...

Page 18: ...not wish to make another call hang up by placing the handset back on hook pressing the or pressing the line call appearance but ton for the active line Sayson 480i for Sphericall User Guide 27 Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pressing the and navigation keys To reconnect to a call press the line call appearance button w...

Page 19: ...sion 1 Connect to the call you wish to transfer if not already connected 2 Press the button Sayson 480i for Sphericall User Guide 29 The screen will display Parked Call Line with the line number the call is held at on your phone If the zone parked call is not retrieved and left parked for a certain amount of time the call will come back to the extension that parked the call To retrieve the zone pa...

Page 20: ...g the button Sayson 480i for Sphericall User Guide 31 Using Your Phone 3 Press a BLF softkey or you can enter the extension or 9 the outside number of the person you wish to transfer the call to 4 If you do not wish to transfer the call press the Cancel softkey This disconnects the new call leav ing the original call on hold To go back to the origi nal call press the line call appearance button fo...

Page 21: ...all you first need to connect to the call if not already connected Press the button or the line call appearance button of the active call If connected through the handset you can also place the handset back on hook to end the call Sayson 480i for Sphericall User Guide 33 Using Your Phone Picking up Calls Press the Pickup softkey and the call pickup screen will appear allowing you to select a call ...

Page 22: ... as a BLF Busy Lamp Field will now have a DND icon beside it To deactivate the DND feature press the DND soft key again Sayson 480i for Sphericall User Guide 35 Using Your Phone Extension Management Forward This softkey activates and deactivates Call Forwarding When activating Call Forwarding you will be prompted for the destination extension where your calls will be redirected You can either pres...

Page 23: ...es The Services key on the 480i can access enhanced fea tures and services provided by third parties Check with your system administrator on how to configure this button Availability of this feature is dependent on your phone system or service provider The button gives you access to additional servic es as they become available in the future Built through the diverse web based language of XML such...

Page 24: ...Administrator for assistance Sayson 480i for Sphericall User Guide 39 FAQ Why is my display blank Ensure that power is being provided to your phone If your Network does not provide Inline power over Ethernet you can obtain an additional accessory the Aastra PoE inline power supply to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power in the 480...

Page 25: ...e status of analog and IP extensions on your phone system You can also call an extension by pressing the button next to the BLF How do I change my User Password for the Aastra 480i Web Client From the Aastra 480i Web Client click on Password in the User section in the side menu bar A new win dow will pop up Enter your current user name and password into the user name and password fields By default...