Scanner freezes when asked to do a reflection scan
The first reflection scan you make after turning on the scanner—or after
doing transmission scans—will take about three minutes longer than usual.
This may make it seem as if the scanner were “frozen,” but it is actually
normal procedure. The extra time is used to bring the reflection lamps up
to optimum scanning temperature in order to ensure consistent, high
quality scans.
To avoid extra waiting time, group your reflection scans together
whenever possible.
Scanning light does not come on
If the scanner tray moves normally, but no transmission and/or reflection
light appears, the relevant lamp or lamps need to be replaced.
• If there is no light when scanning transmission originals, replace the
transmission lamp as described in the “Maintenance” chapter of this
manual.
• If there is no light when scanning reflection originals, one or both of the
reflection lamps needs to be replaced. Please call your local ScanView
dealer for technical support.
Light table does not light up
If there is no light underneath the scanner tray, one or both of the viewing
lamps needs to be replaced. Please call your local ScanView dealer for technical
support.
Troubleshooting
ScanMate F10 • Operator’s Manual
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