“ERROR” lamp is constantly lit
• If you are trying to do a transmission scan, check that the scanner lid is
properly closed.
• If this does not help or is not relevant, please call your local ScanView
dealer for technical support.
“ERROR” lamp flashes
• To check that the scanner tray safety switch has not been activated, hold
onto both ends of the scanner tray and move it slightly to the left or right
until it clicks into place. Now check that the safety switch has been
properly reset by pressing on either end of the scanner’s front panel and
watching to see that the scanner tray moves.
• If the
ERROR
lamp flashes even though the safety switch has been reset,
contact your local ScanView dealer for technical support.
“READY” lamp does not light up
• Check that the SCSI cable, power cord and terminator are correctly
connected.
• If the lamp still does not light up, contact your local ScanView dealer for
technical support.
Vertical stripes appear in scanned images
• Check that the calibration area at the extreme left end of the mounting
plate is clean. Any dust, dirt, etc. in this area will give a faulty white point
calibration and cause artifacts in your scans.
Troubleshooting
ScanMate F10 • Operator’s Manual
7•5