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TOPIC

 

QUESTION

 

ANSWER

 

 

 

 

 

 

 

 

 

 

 

Wi-Fi

 

 

 

Why can’t I connect 

to the company Wi-

Fi network?

 

Confirm that your Wi-Fi network is 

secure, and password protected.

 

 

Confirm the correct password is being used, 

including capitalization or special characters.

 

 

Finally, check that the Wi-Fi signal strength is 

good. If the Wi-Fi signal is weak, consider 

moving the device to another location.

 

My Wi-Fi credentials 

changed. How do I 

change them on 

my ScentAir 

device? 

Hold the PAUSE button for 12 seconds while 

the device is powered on. 

 

Then, reconnect to Wi-Fi by following the 

instructions in this user manual.

 

Can I use my 

ScentAir Whisper 

HOME without 

being connected 

to a Wi-Fi network?

 

Wi-Fi connectivity is required for advanced 

scheduling and control features. If never 

connected to Wi-Fi, the ScentAir Whisper does 

allow for basic manual controls on the bottom 

of the device.

 

Summary of Contents for Whisper Home

Page 1: ...U S Patent Pending Patent 7 651 077 Rev 02 21...

Page 2: ......

Page 3: ...ct guide walks you through setting up your device changing the fragrance cartridge and controlling your ScentAir Whisper HOME We are thrilled you ve chosen the ScentAir Whisper HOME and hope it ll hel...

Page 4: ...tanding the LED Lights 8 Managing Your ScentAir Whisper PRO Manually 9 10 Using the ScentAir App 11 Connecting Via Bluetooth 12 Connecting to Your Wi Fi Network 13 Connecting to Google Assistant Alexa...

Page 5: ...3 WHAT S IN THE BOX ScentAir Whisper HOME diffuser Black or White 12V Power Supply User Manual Optional Horizontal Feet See pg 17 for instructions...

Page 6: ...contact ScentAir Tilt move or change your fragrance cartridge while the device is in operation Cover the device with an object or material while the device is in use Insert hands or objects into the...

Page 7: ...ce DO set the device On a stable level surface like a table or desk In a location with good airflow to ensure your fragrance is dispersed evenly throughout your space DON T set the device On an uneven...

Page 8: ...zontal placement is desired 2 Set the device on a level surface 3 Remove the lid and set it aside 4 Remove your fragrance cartridge from its packaging 5 Lower your fragrance cartridge into the ScentAi...

Page 9: ...new ScentAir Whisper HOME Manually Bluetooth with the ScentAir App Wi Fi with the ScentAir App NOTE Manual operations will begin automatically Connecting to Bluetooth or Wi Fi via the ScentAir smartp...

Page 10: ...efault from Factory Schedule O ORANGE LED Light Off No events are scheduled for the device Slow Pulsing The device has been paused Fast Pulsing The device is in a resting cycle of a schedule Default f...

Page 11: ...NUAL SCHEDULES By pressing the Pause bottom quickly 1 2 or 3 times you can cycle through the Whisper HOME default manual schedule settings When not connected to Bluetooth or Wi Fi the Whisper HOME wil...

Page 12: ...an button on the bottom of your Whisper HOME The factory default fan speed Is Medium 60 Note There is no LED indicator for which setting your fan is on You can easily hear the difference as the fan sp...

Page 13: ...et or closer Bluetooth allows for up to 6 different schedules Wi Fi connectivity allows you to control your device s from anywhere even when you are away Wi Fi connection is also required to enable th...

Page 14: ...w connected to your ScentAir Whisper HOME BLUETOOTH CONNECTION TIPS If you have more than one device you can know which device you are wanting to connect to by matching the MAC address listed within t...

Page 15: ...ou want ex lobby sales floor 6 Congratulations You are now connected to your local Wi Fi network WI FI CONNECTION TIPS For optimal security we recommend connecting your ScentAir device on a secure pas...

Page 16: ...cting ScentAir will open a portal to input your login credentials You will see a screen to return to the Google Home app after the credentials have been authenticated Any devices currently set up with...

Page 17: ...ntAir and select it On the ScentAir page select Enable to Use This will open a portal to allow you to connect your ScentAir app Once you input your login credentials you will be navigated back to the...

Page 18: ...ide 3 Remove your old cartridge and set it aside for disposal 4 Find your new fragrance cartridge and remove it from its packaging 5 Carefully lower your fragrance cartridge into the ScentAir Whisper...

Page 19: ...optional rubber feet These are only needed if you choose to orient your device on its side The rubber feet are not required for operations but are provided to help reduce the risk of scuffs or dirt g...

Page 20: ...hy do I see a blue LED on the bottom of my device The blue LED indicates that the system is connected to Wi Fi You will only see this light if your device has been connected to a Wi Fi network To eras...

Page 21: ...er moving the device to another location My Wi Fi credentials changed How do I change them on my ScentAir device Hold the PAUSE button for 12 seconds while the device is powered on Then reconnect to W...

Page 22: ...20 SCENTAIR CONTACT INFORMATION Phone 866 723 6824 Email customercare scentair com Online ScentAirHome com...

Page 23: ...ead us to where we are today From our home office in Charlotte NC we have spread the power of scent across 119 countries with corporate offices on 3 continents Over the years we ve had the privilege o...

Page 24: ...Do not discard U S Patent Pending Patent 7 651 077 ScentAir...

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