19
Product Guarantee
Under normal operating conditions and providing the system is installed correctly, it should
last the lifetime of the appliance, which normally is 10 years. Prima Smooth carries a 10 year
conditional guarantee. The conditions are that the system is:-
•
Correctly sized and installed in accordance with the manufacturer’s instructions, current
Building Regulations and relevant British and European standards.
•
Maintained correctly by a qualified and competent person and maintenance records kept
updated for both appliance and system chimney.
•
Used in combination with an appliance burning only approved fuels in accordance with
Schiedel Chimney Systems and the appliance manufacturer’s instructions.
•
The product registration form must have been filled in by an appropriately qualified installer
(see p.3 for details), and returned to Schiedel Chimney Systems Ltd.
For recommended fuels listings, please refer to the HETAS Guide
www.hetas.co.uk
In the event of a fault developing in the product due to defective materials or faulty manufacture
Schiedel Chimney Systems undertake to replace the product only. Schiedel Chimney Systems
cannot accept liability nor take any responsibility for the installation, building or redecorating
costs or any other consequential losses arising. If any complaint is found to be a result of
faulty installation, non-compliance with or abuse contrary to these conditions, the cost of site
investigation is chargeable.
We have upgraded our guarantee registration system. The paper format will only be available
in this issue and henceforth registrations need to be made online. Visit www.schiedel.co.uk
to register. If for any reason you are unable to register online, please contact our offices and a
paper version will mailed to you.
Please Note: An incomplete form could make your guarantee void.
Product Registration
Name & Address of Installer:
Address of property where product installed:
Postcode:
Postcode:
Householder Name:
Contact number:
Email:
Installer registration body (Gas Safe, OFTEC, HETAS) :
Installer registration number:
Supplier/Stockist:
Date of Purchase:
Occupier of Property:
Date of Installation:
Product Installed:
Appliance Type/Model:
Internal Flue Diameter:
Fuel Type:
