Sirius Operating Manual
Sirius Operating Manual
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28
TROUBLESHOOTING
PLEASE In the event that an error occurs, (overloading) set the air regulator to “0“ and
keep the door to the combustion chamber closed. Do not add any more fuel!
In the event of
damage or potential fire, leave the building immediately and call the fire brigade!
PROBLEM
CAUSE
SOLUTION
Glass gathers soot too
fast
In principle: every glass panel must be
cleaned from time to time (depending on
usage) (please refer to the section ‘Cleaning
the window ‘)
Poor flue draught
Clear with a chimney sweep (possibly make
the chimney longer/measure the draught)
Air regulator used incorrectly
It is strictly necessary to use the air regulator
as specified in the instruction manual.
If secondary air is blocked, the window will
gather soot very quickly. However, this can
burn off itself if the device is used correctly.
Wooden logs are too large, too much fuel,
damp wood, incorrect fuel
See the section on “Heating correctly”
Operating temperature was not reached
Use more fuel, dry wood (< 20 % residual
moisture), please pay attention to the air
regulation
Stove is not extracting
properly
Insufficient flue draught
Clear with a chimney sweep (possibly make
the chimney longer/measure the draught)
Stove has soot inside
Use more fuel, dry wood (< 20 % residual
moisture), please pay attention to the air
regulation See the sections on “Heating
correctly” and ‘Cleaning and Maintenance’
Stove has a strong smell
and smoke is escaping
Varnish curing phase
The varnish will give off a smell during the first
heat cycle!
Stove is dusty/dirty
Please clean before the season!
Exhaust fumes escape
when topping up the fire
and during the heating
stage
Chimney draught is too little, flue pipe
connection is not airtight
Check connection points and reseal where
necessary
Check the chimney draught, check the device
is working
Heating door is opened too quickly when
topping up the fire
Open the heating doors slowly when topping
up the fire
Heating door opened before the fire has
burned down
Only add more fuel to the fire when there are
only embers left (no visible flames)
